About Business
Advance Auto Parts brings expert Car Repair solutions to the local community in Champaign, IL, Champaign. From Auto parts store, Car accessories store, Car battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Champaign, IL appreciate their attention to detail, leading to a consistent 4.2/5 rating from 179 reviewers. By focusing on the specific requirements of the Champaign, IL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Champaign, IL and beyond.
Additional Details
- Parts & accessories for auto repair
- Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Google Reviews
J P
★★★
☆☆
6 years ago
Your experience will be based on how knowledgeable the person who waits on you is. You might go there and have a five-star experience or you might go there and have a two-star experience. Not the friendliest employees either. Sorry guys, quit treating us as if we are interrupting your day.
Chaderic 27
★
☆☆☆☆
3 years ago
Horrible place and horrible employees. One guy just sitting on the stool and looking at his phone, one guy no help and one other guy who can't figure out where my order is even with my name and tracking info. Complete Waste of Time and Never Got My Order, But Plenty of Rude Attitude Instead🙄
Ted Myhre
★★★★
☆
2 years ago
I got everything that I needed in stock. The service desk employee Scott was amazingly helpful and friendly. I will definitely return for more parts as needed.
Landon Hinkle
★★★★★
3 years ago
If your going to the location on Vine Street you'll love the manager here, her name is Dustin! Save your receipts because they have the best parts in the industry and you're gonna need it to get the next one from warranty. Tell Dustin the manager there that Cowboy sent ya an he'll tell ya the 15% off is online! Pow Pow OL Son!
Tony
★★
☆☆☆
8 years ago
Pretty easy process of picking up an online order, but the employee I worked with seemed a bit annoyed to do the battery installation for me (a free service they offer). Not a huge deal but I probably won't go back there because of this experience. There's too many competitors nearby for me to waste my time going somewhere like that.
Kelli Carter
★★★★★
6 years ago
Stopped while traveling because off a check engine light!!! The young man that helped me was very honest and kind!!! Needed new wipers and he helped make a good decision based on his own experience!!! Would recommend this business for your auto needs!!!
Amanda Reddish-Aubrey
★★★★★
a year ago
So wonderful when my moms car broke down in the middle of moving came out and checked everything and changed the problem and even to help us out with cost gave us his employee discount very helpful in our time of need
Diane Coleman
★★
☆☆☆
3 years ago
I went to this store to get a headlight replaced in my car. The man working there said he was alone and could not go outside to install the headlight. He then asked for the make and model of my car. Obviously I do not know how to install a headlight or I would not ask someone to do it for me and I am not understanding his logic. Buying a new headlight does not work unless it is installed right? After taking a minute to think about how buying a headlight from this store would benefit me I said never mind. The salesman did mention there was an auto repair shop next door like I couldn't read that sign or something. I think there would be less missed opportunities for this business if they scheduled more than 1 employees also if the employee couldn't help me could he recommend another store that could instead of an auto repair garage that would charge a lot of money. I ended up driving to Danville where I live, going to O'Reillys, where I gave a large tip to the young man who replaced my head light.
matt Watts
★
☆☆☆☆
4 years ago
***WARNING**** This place is a den of thieves. I bought a new alternator and battery from this location and unfortunately for me I did not look at the alternator at the time of purchase because why would I, its a brand new one. Got home installed the "New" alternator, yes it did look used, but that's pretty normal for older vehicles, aka refurbished. After driving to work and having my truck die in my work parking lot, I had to call my wife to come jump me, and then i missed a day of work to figure out how i can get this situation resolved. I went to EXCHANGE the one i bought for another that worked and the SAME SALES PERSON MATT!!! Said that he did not sell me this alternator, so 1. I was called a liar, and 2. it was the exact one he sold me. I hope this post saves someone the head ache that i am currently going through. I have talked to their General Manager there Shelby, and their supervisor of customer service at Corporate, and now waiting to hear back from their VP. This has been the biggest head ache i have ever experienced. IF I WERE YOU, I WOULD GO SOMEWHERE ELSE. Save yourself from this headache or double check that the alternator works by testing it right there at the store. Again, this place is a den of thieves ill never do business here again.
andrew shelton
★★★
☆☆
7 years ago
Stopped in to get a few parts to fix up the ol truck, mainly because I didn't feel like driving across town to the other auto parts store. The service guy was nice and had s good amount of knowledge, the store was clean, but the prices were kinda high. If I wasn't in a lazy mood, I wouldn't of gone here, but still got what I needed.
Cassia Lee
★★★★★
2 years ago
This is my favorite store to go to. I always get great help and great customer service! Misty helped me out A LOT this morning with my car and she made my morning SO MUCH BETTER!!! Thank you so much Misty! 😊 She is the best!
Reanna Hatcher
★★★★★
8 months ago
Friendly knowledgeable staff, quick service and good prices.
Leslie Mennenga
★★★★★
3 years ago
Great customer service. Purchased RainX wipers. They offered a 12 month replacement plan for them at $3.09 each blade.
Jim Catlin
★★★★★
Edited 3 weeks ago
Always check their ads. They have som e good deals.
Michelle Werner
★★★★★
a year ago
Misty is fantastic!!! She got me squared away with new wipers and recommended a different brand so I would have a better experience. She installed them quickly and made it a painless experience. Great customer service from her
Daniel Hibler
★★★★★
a year ago
Had a major issue, coolant going everywhere. Jordan not only helped me find the right parts but helped out a lot with replacing it. Even stayed a bit after his shift to make sure I was all taken care of. Great people.
Amy Brenson
★
☆☆☆☆
4 months ago
Bought two brand new rear hub bearings. Both were defective. Went to Advance…tested two more and one of those was also defective. Had to go to another store altogether to get a bearing that wasn’t defective. Never again….ill stick with NAPA.
Krystian Delgado
★★★★★
6 months ago
We just left this store. Our serpentine belt broke on us. We stopped for the belt and Jordan, a literal angel, helped me put it on our equinox. And the equinox belt is no joke. He was amazing to my wife and son. He went above and beyond what is expected. We got back on the road thanks to him without having to get towed an hour home.
Mark Webb
★★★★★
3 months ago
Both Scott & Misty were both very helpful! I had a battery warrantee replacement. Misty made sure the warranty went through & Scott worked in the bitter cold for around 15 minutes to get the battery replaced, which is particularly difficult in my vehicle. Both were exceptional! On a separate visit to purchase anti-freeze the associate Rowen was also helpful and friendly. I have never had a bad experience at this store.
Tiffanie Julin
★★★★★
3 months ago
Went in for a low beam and some windshield wipers. The lady behind the desk was extremely friendly and knowledgeable and even came out to help me put both on in 23 degree weather!! She didn't have to do that at all but was so sweet and helpful!! I will definitely be back! Top ⭐ customer service!!
