Advance Auto Parts

Joseph Monda

★★★★★

3 years ago

The very knowledgeable people at Advanced Auto always find the specific part I need. If it's not in stock they will order it and have it within 24 hours. There are several auto parts stores close to where I reside, but this is my Go To store.

Paul Nielsen

★☆☆☆☆

9 years ago

Their pricing seems to be non-competitive. Bought an item with a rebate, of course it was a mail in type and sure enough I was denied the rebate for unspecific details. Avoid shopping here and utilize stores that have a proven customer satisfaction track record.

Christian Baros

★★★★★

7 years ago

I forgot the gentlemans name who helped me but he was very nice and went above and beyond to help make sure I got the right parts and information. I also asked about job positions and he told me everything I needed to know before I said another word. Great customer service. I'll definitely go back to that location and maybe even be working there soon. Thank you.

Gabrielle Lujan

★☆☆☆☆

2 years ago

Nothing like standing in front of the counter looking at someone behind it and not receiving a hello or be with you in a moment. He didn't even acknowledge me. So AutoZone it is! They're always helpful and kind and quick to lone some help or knowledge.

Bobbie Kanary

★☆☆☆☆

2 years ago

Ive always had a good experience with Advance, but certainly not this one! Very rude, acted like it was a chore to actually help someone and couldn't be bothered to answer questions. I certainly won't return. Pathetic.

Sean Crisman

★☆☆☆☆

4 years ago

Drove 20 minutes to the Rio Rancho NM store because of the free battery installation. There was only 1 employee in the store at the time so he couldn't do it right away but estimated someone would be back in 20-25 minutes so I told him I was fine waiting and his response was " are you sure you don't want me to just give you the tools to do it yourself?" If I wanted to change out the 2 batteries myself I would have just bought them somewhere else for less. Seemed to me he just didn't want to do it. Why offer the service at all if that's the case. I'll spend my $400 or better somewhere else and won't be back

Steve Fye

★★★★★

3 years ago

I needed an uncommon size of tap and die for a project I wanted to complete in a weekend. Friday night, I found that the only place in town that had both the tap AND the die was the AAP in RR. I ordered online for in-store pickup. Saturday morning, just a few minutes after the store opened, I got an email that my tools were ready. The person I spoke with was friendly and professional and I was in and out in minutes. The tools were exactly as described online. I'll be returning to this store!

Patricia Di Vasto

★★★★★

Edited a year ago

I thought my low beam and high beam lights were out. Leroy figured out they were loose and fixed them for me. Great customer service! Thank you! I went back today (8/12) because someone told me I had a battery problem. Roman was able to help me and no battery was needed. I love this place!

greg lujan

★★★★★

a month ago

Great place to shop and get parts

Anthony Montano

★★★★★

a year ago

Chris and his team at the store in Rio Rancho are awesome. We need more customer service like this . He took the time to listen and gave me advice, great advice actually. The only problem I have is that I didn’t work with these guys sooner.

Edward Carter

★☆☆☆☆

a year ago

The guy working morning shift on 3/01/25 literally tried to sell me transmission fluid for my power steering. I asked if he was sure about that he called his other coworker and asked him and he also said the same thing. After a bunch of research and asking mechanics I went and got my refund I'm super thankful I did not put this in my power steering reservoir . They said the computer came up with the results but I feel like it's common sense that you should never put a transmission fluid inside of your power steering fluid reservoir. These guys need to be trained better or get better equipment

Alli Schnur

★★★★★

11 months ago

Joseph was awesome and helped my boyfriend put my wiper blades in the snow. Very nice guy and super helpful, even during the buying process 👍🏻

Jess Garcia

★★★★★

4 months ago

Always a awesome place and great price's to get your auto parts! 😁

Will Magoo

★★★★★

6 months ago

Great place to go the guys up front are very helpful, honest, and down to earth. Everything is decently priced the store is super clean. This is my place for all my car needs! Highly recommend.

Tiffany Cummings

★★★★★

4 months ago

Bryce was so helpful. He helped put air in my tires when I wasn’t sure where else to go. Super friendly.

Alisa S

★★★★★

5 months ago

These guys were the best. Not only did they find the part to help me fix my car, Gil actually came out to the parking lot and fixed it for me!!! A+ service. This will be my first stop for all my car part needs from now on!!!! Highly highly highly recommend

Bennett

★★★☆☆

2 months ago

I love how convenient this store is but I swear these guys would rather answer and talk on the phone than help the line of people waiting to check out. It’s every time I go in here. In desperate need of better leadership.