All About Automotive South

Wayne Holt

★★★★★

a month ago

I had my car towed from West Palm Beach by Frantzon Dozox from West Palm Beach to Riviera Beach he did an excellent job very very professional professional spoke very very highly of the job spoke very very highly of his boss and asked for anything I could do. He also told me he would send me pictures of when the car was dropped off, he took pictures before he picked the car up and it was through Aaa. I would’ve taken it to their shop, but it wasn’t my car so that’s why I had to take it to Riviera Beach. He was there for my toe in less than 15 minutes and did an excellent job and very very professional. I would give him a 10+ for a rating.

Mami U.

★☆☆☆☆

6 months ago

A family of 3 including a 2 year old almost got killed because of the brake failure caused by this shop. The brake on our car completely failed only a couple of hours after this shop “repaired” it, putting our lives in serious danger. While driving at 35 mph, the entire brake assembly detached and was left hanging from the car, with some torn wires and brake fluid leaking. Had this happened at highway speed, it would have been fatal. This started with a simple flat tire, but the shop convinced us to replace all four tires and brake pads, charging us $2,800. After keeping the car for four days, they returned it in a condition so unsafe. We refused to have them “repair” the serious damage that they caused so we had our vehicle towed to our dealership, whose technician described the damage that All About Automotive South caused as something they had never seen before. When confronted, All About Automotive South brushed it off as a “mistake,” even saying “no one died.” The owner, Scott, at first agreed to cover the dealership’s repair bill, but then backed out and refused to pay for some important part of the repairs after seeing the estimate, claiming the dealership was “crucifying him for the mistake.” Therefore, we had to cover a big part of the repair that should have been paid by him. This shop not only performed dangerously negligent work, but also failed to take accountability afterward. If you value your safety and your family’s safety, AVOID THIS BUSINESS.

Judith

★★★★★

3 weeks ago

I'd like to give credit to Vincent who came to pick up my car to take it to the service station for repair. He was very friendly, explained his procedure, and told me options to consider based on my situation. Service was also speey and made for a pleasant experience. Thank you Vincent.

Laura Metzinger

★★★★★

2 weeks ago

Regarding the towing service we received, Vincent was top notch. He is very professional and informative regarding our options through AAA and the flat tire which has 2 screws in it.

Nicholas DeLucia

★★★★★

a month ago

All About Auto was an outstanding experience from start to finish. Honest, professional, fast, and fair, exactly how an auto shop should be, but rarely is. You can tell they genuinely care about their work and their customers. Highly recommend!

Claudette Graham

★★★★★

a month ago

I had an early appointment for a recall at the Lexus Dealership. To my surprise, when I started the car, the steering wheel locked, the car wouldn't turn over, and the dashboard light was on. I called Lexus. They called AAA. The dispatcher's name was Shaun. I explained my situation and he was quite helpful. He reached out to the towing person, Owen, who arrived at my home within 35 minutes. Owen was a nice gentleman who quickly got my car ready so I could head straight to the dealership with no issues. I can't say enough about Shaun and Owen - two great individuals who are passionate about helping others. Thank you AAA for sending two great guys. Owen even took the opportunity to drive behind me halfway to the dealership to make sure I had no other issues.

Christian Penner

★★★★★

2 months ago

All About Automotive South did warranty work on my car and absolutely nailed it. The team was professional, clear, and easy to work with from start to finish. Communication was solid, the work was done right the first time, and the car was returned exactly as it should be. No surprises, no runaround, just quality service. If you are looking for a shop you can actually trust with any vehicle, this is it. I appreciate the attention to detail and the respect for my time. Highly recommend All About Automotive South and I will definitely be back.

alexandra hajjar

★★★★★

a month ago

Derrick was beyond phenomenal!! Not only did he treat my car was such care and making sure that it was safe and SCRATCH FREE, but he also was so kind and nice to me as well!!! He really went above and beyond. Especially as a female all alone in a sketchy neighborhood, he made me feel so safe!! He also was so quick he literally picked it up and dropped it off within 30 mins! I’m still in awe about how professional, respectful and quick Derrick was! Thank you!! ♥️ 🚗

Shatasia Small

★★★★★

a month ago

The service that I received at all about automotive service was the best service I have ever received having car repairs. If I could, I would give it 10 stars and not five. First I want to say that Shawn what’s the gentleman that literally sold me on Their shop even before I knew their location or name. They were originally dispatched to me as a towing company through triple AAA. At 7:30 in the morning that I called for a tow This gentleman Shawn spoke with me in reference to towing my vehicle. I wasn’t even in the state and he dispatched the toll sent by AAA. Nevertheless, I canceled the tow originally. One week later once I was back in the state I called Shawn and asked that he pick up my car and bring it to all about automotive simply From how awesome he was to me over the phone when he contacted me about the AAA tow that I called on the week before. This was the part of his service that blew me away. All he said was “Don’t worry, Mrs. Small, I got you!” Space literally that’s all he had to say and hung up the phone. He remembered who I was my vehicle my address And for the most part, what was wrong with my vehicle as well. Less than an hour later he Had dispatched the tow truck and picked up my truck…ALL WITHIN ONE HOUR!!!!! IN TODAY’S TIME???? I was astounded! Imagine that, these people had complete possession of my vehicle and my keys and I didn’t even know the name of the company. I had to call Shawn back to ask “Who are you again?” Yeah, looking back I’m cracking up about it but realizing how crazy that was. Customer Service does not happen that way anymore. I come from a time when the customer is Paramount to a business. Shawn made me feel he truly was going to take care of My truck Being serviced and taken care of. At this time, I had a few thousand miles left on my extended warranty and the Chevrolet dealer in Greenacres Florida had been Giving me the complete runaround. This is when I spoke with both owners of all about auto service. It took significant time to diagnose my vehicle. Once it was completely diagnosed, Scott called me and let me know exactly what they found, and the possibility of the extended warranty being Responsible for some of the charges of the malfunctions he found. He explained the turnaround time of preparing the invoice, presenting it to the extended warranty company, them coming to inspect and confirm, Repairs actually being completed And a realistic possibility of how long this could all take. Scott went through my truck’s system with a “fine tooth comb”! Scott along with the Technicians of all about automotive discovered many things wrong with my vehicle. Scott prepared and submitted the claim and the 80 percent Of the cost was covered by the extended warranty company. Having explained this long story, it boils down to this; I HAVE FOUND MY NEW AUTOMOTIVE SHOP!!!!!! I give All About Automotive Shop South a MILLION stars!!!! Shawn and Scott took care of me and my car runs just as it did when I purchased it 5 years ago! Scott, Shawn, Thomas And Amber, you guys totally are the bomb!!!!! Me and my children will be customers of yours for life. Everyone that I know will get a Referral to this shop when it comes to automotive repairs and a towing company!!! Thanks so so so so much guys….. and you too Amber! See y’all soon for my FREE oil change!😁😁😁😁

casey greatorex

★★★★★

a month ago

Great service, on time, communicated perfectly. Even sent photos of pick up and drop off. Highly recommend Vincent M. I work for a body shop and have to deal with a lot of tow truck drivers. And hands down he was great! Y’all need to give him a raise

Ricardo Coleman

★★★★★

3 weeks ago

Service excellence fast and efficient after first AAA service provider dropped car off at the wrong address ALL about Automotive South service provider Vincent was an excellent communicator and realistic and quick pick and drop off time.

Junior Decembre

★★★★★

3 weeks ago

I had to blown tires with no spare Vincent was my technician that helped. Great communication fast responses. They work with you really well and gives you insight on all options that are best for you and made available with your plan I would totally recommend. Five star service for sure!

Cynthia Agnese

★★★★★

a month ago

E ⸻ ⭐⭐⭐⭐⭐ I cannot say enough good things about All About Automotive South. After my car was towed due to a blowout, I was stressed and unsure what would come next—but Amber immediately put me at ease. Amber was absolutely wonderful. She took the time to explain exactly what my car needed, kept me informed throughout the process, and made sure everything was handled smoothly. The mechanics did an excellent job getting my car back into shape, and their work was thorough and professional. What truly went above and beyond was their kindness and service: they towed my car from the airport to their shop, and once the work was completed, they were kind enough to tow it all the way back to my home. Based on the excellent service, professionalism, and genuine care—especially from Amber—I would not hesitate to recommend All About Automotive South to anyone in need of auto repairs. Exceptional experience from start to finish.

derek

★★★★★

2 weeks ago

Vincent saved my whole situation in 10 seconds! Thought I needed a tow but he got it handled. Back on the road I go, very communicative and professional highly recommend!

Emily Cohn

★★★★★

2 weeks ago

Vincent is such a nice guy! My vehicle had a blowout tire on the side of a busy highway, and he wanted me to wait in the tow truck while he loaded the car, to get me away from the busy traffic whizing by. He felt completely safe to be in the vehicle with, and we had great conversation on the drive to the tire shop. I would absolutely call him again to help out anytime I get into a jam. Thank you so much Vincent!

Susan S

★☆☆☆☆

3 weeks ago

We called AAA the dispatch called sooner to pick up the car, but talked us out of taking to our normal place. The dispatch Shaun told us the car will be brought in and looked at today and fixed and delivered back to ua. The car gets picked up then Scott the owner called us and tells us he cant look at the car till tomorrow I said hold up Shaun said it will be picked up and repaired and delivered today. Scott said he will look into it and try to make it happen. Time went by I called the and was advised starter needs replaced and about other codes we new about but not worried about. So he said he will fix the starter. He told my finace he is sending the bill via email and a free oil change. I called him back to see a time frame the car might be delivered he said estimate between 7 and 9 I was like thank you. 830 comes we call the shop the dispatch acted like he didnt have a care in the world. We'll umm I was going to call you and um I won't be able to deliver your car till tomorrow morning I was like Scott your owner promised it would be delivered tonight my finace has to be up and and out 4 am. We'll Im to busy to deliver it with service calls. But that's not what Scott promise they say if they do the work on the car they deliver it back for free. The dispatcher attitude sucked, he didnt care we been up since 4 am I just had decompression treatment driving afterward for me is rough. He was heartless. To then get to the shop there was tow trucks sitting outside the truck with a driver with a du-rang and dispatcher talking to some female outside. We walk in a kid with dreads gave us the paperwork and has us first sign wrong paperwork with out coupon on it to then realize there were 2 sets. He didnt apologize for the inconvenience apologize for having us drive late a night if he knew the entire time he was to busy watching tow trucks stay empty outside the shop he should of called sooner and ask us to get it. I am 100% dissatisfied. People need to no the lack of communication from this shop and next time I am staying with my guy this was awful service. AAA will be informed next.

Charles Matthews

★★★★★

Edited 2 months ago

My review is regarding the towing services of which I give five stars! I was in a bind and they came out and picked my car up within 20 mins after contacting them. The driver that helped me “Vincent” was very professional and a pleasure to work with, I was running late for work so he took my vehicle to my mechanic and dropped it off with the keys while I went to work, thank you Vincent. I would highly recommend.