Audi Fletcher Jones Service Center

Rating: ★★★★★ 4.9 / 5 (622 Reviews)

Audi Fletcher Jones Service Center is a Car Repair located in Audi Fletcher Jones Service Center, 1275 Bristol St, Costa Mesa, CA 92626

You can reach Audi Fletcher Jones Service Center through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–7 PM)
Tuesday: Open (7 AM–7 PM)
Wednesday: Open (7 AM–7 PM)
Thursday: Open (7 AM–7 PM)
Friday: Open (7 AM–7 PM)
Saturday: Open (8 AM–1 PM)
Sunday: Closed

Reviews

Steven Rios

★★★★★ 21 hours ago

michael mahdad

Too pricey
★★★★☆ a day ago

Tracy Givant

My experience with Fletcher Jones Service Center has been AWFUL! I own an Audi Etron and there have been several recalls on the high voltage battery. I have called Andrey Semenyuta, Service Advisor and Frank Carmargo, Service Manager and have not received a call back for almost a week. I made several follow up calls and still unable to talk with ANYONE. Will never purchase a vehicle form Audi Fletcher again.
★☆☆☆☆ 3 months ago

joe jett

Since my Audi was due for service, I called in and scheduled an appointment with my Service Advisor David Derebenskiy. He greeted me upon my arrival and right away took care of my car. Afterwards he communicated with me (video/text/phone) regarding my car condition and the work that was done. My Audi was ready on time and was handed to me nicely washed. Great service and great experience, thank you David!
★★★★★ 8 months ago

Sankar Ramamchandran

Did the 30kmile service. Naeil was my SA and he is very courteous and professional. He didn’t suggest or recommend any uneccessary service. Great guy go ask for him when you take your vehicle to Fletcher Jones. I had MBZ and serviced at FJ and they always cover your back. FJ is a great company and I serviced the vehicle for almost 25+ years and they take care of you. What you pay is what you get. Good service.
★★★★★ 9 months ago

John Perkins

I always get first rate service, and with a great attitude.
★★★★★ 9 months ago

PAUL TRAINOR

Hayden Denman our service advisor provided such a high level of service we were literally peaches. We have purchased luxury vehicles for the past twenty years and we have never had service so good. Hayden is the most professional and kind person we have ever met and definitely needs to be recognized. We will be customers for life at Fletcher Jones becuase of professionals like Hayden Denman. Thank you so much for employing such high level people we can’t wait to make our next vehicle acquisition from Fletcher Jones Audi. We will also be posting this review to google and Yelp as all too often people receive sub par service and when a vendor provides exactly what the preach the public needs to know about it.
★★★★★ 11 months ago

Bryant Rugg

Took my son’s Audi RS3 in for service, received a loaner car from them with a “refundable” $250 security deposit. After spending $2,400.00 on service they charged my card an additional $500 rental car fee! Indigo and other reputable dealers do not charge even a security deposit on loaner cars let alone bill you for one. Will never go to Fletcher Jones again including for purchase of a new vehicle which I’ve bought two brand new Mercedes from them in the past!
★☆☆☆☆ 11 months ago

Chris Cuvinan

David did an outstanding job and took care of me. Very pleased with the service.
★★★★★ a year ago

Sanaz Sa

I have been taking my cars to different Audi service centers over the past 6 years and I am glad that I tried Fletcher Jones this time around . What a great costumer service! I was very impressed how professional and ethical all the staffs are. Every single person I met was amazing and they took care of my car in the best possible way. I would like to thank Andrey for his hard work and prompt responses . I would definitely take my car back anytime I need a service .
★★★★★ a year ago

Tom Perry

These guys have service down to an exact science. Both friendly and professional.
★★★★★ a year ago

Alireza Mousavi

★☆☆☆☆ a year ago

Don Beal

I had an appointment for my 30k service at 7:40, was back in Aliso by 8:05 with my loaner. Can you do much better? After my service was done, one of the salesmen helped me re-link my car with my phone and made sure to take his time so that I could do it myself later if needed. They were great.
★★★★★ a year ago

bigbob420

Did an awesome job on my Q5
★★★★★ a year ago

Coco Randolph

Although I did not purchase my first Audi at this location, I started taking my car in for service at FJ. I am so happy I made this change because this Audi dealership is very impressive. I ended up buying my second Audi at FJ and will stay with them as a loyal customer from here on out. Their team is top-notch and my service contact there is Jose Magana, who I highly recommend. Very comfortable waiting room accommodations, I will be back again.
★★★★★ a year ago

Mike Moon

$275/hr just for analyzing for issues. No thanks. Good thing I called to ask.
★☆☆☆☆ a year ago

Kaveh Mirzaei

I worked with Stacy and Javier and bought a used VW and had a great experience!!!
★★★★★ a year ago

John Luth

★☆☆☆☆ 2 years ago

John Matthews

The service team is friendly, they value my time, and I feel like my car is a priority at Audi Fletcher Jones. They are high tech and have features to view repair estimates, check the status, or pay an invoice online or via text. Definitely a 5 Star operation!
★★★★★ 2 years ago

Contact

Address: Audi Fletcher Jones Service Center, 1275 Bristol St, Costa Mesa, CA 92626 Costa Mesa, CA Costa Mesa

Phone: +19497911600

Website: Go to website