Auto Motion Sales and Repair

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★★★★★

2 years ago

Steve and Tanner are so AWESOME! BEST place on the planet to purchase a used *(especially luxury) car, and to have that car repair/maintenance done at. After decades of excellent experiences with this business...I give them an A+++!

Mikayla Morris

★☆☆☆☆

2 years ago

I do not recommend buying a car from Auto Motion, I made the mistake of doing so almost a year ago and still have not received my title. Last year I bought a Volvo XC90 from Steve. Had a good experience day-of, it was written into the purchase agreement that he would send me struts for the liftgate and tabs, and that was that. Well, fast-forward a couple weeks and I received nothing in the mail, he wouldn't answer my calls, and so I had my husband call so it came from a different number. He told him everything would be in the mail that Tuesday, but again nothing came. Didn't receive a response until I sent an email saying I was going to contact the Better Business Bureau, then he finally answered me and sent me what he promised. Now it's 10 months later and I still have not received my title. Found out from DVS there's a "dealer conditional" on it so Steve needs to do something to get that cleared before the state can send me my title. I called him, he put me off a couple days, in which I kept following up when I didn't hear back from him after he said I would, and finally he said he knew exactly what the problem was and that I'd get my title in the mail. This was a lie, I called DVS and the conditional is still on there, and he won't answer my calls or texts. I've contacted the DVS Dealer Unit, and he won't answer their calls either. Now I'm stuck with a car with no title. Bottom line, do what I wish I'd done and listen to the reviews before you go here.

Jewel Jones

★★★★★

7 years ago

LOVE LOVE LOVE AUTO MOTIONS. STEVE IS THE BEST, HANDS DOWN!!! I don't like payments and all so I brought a Audi from them a year ago and lost it to my own carelessness. I came back this year, however this time I NEEDED to do financing and payments and I NEEDED a car. My credit is not bad but not good either. Steve was still able to work with me. He got me into a nice Mercedes, with low payments, minor repairs and I'm not paying a arm and a leg for the repair. AND ROM IS AWESOME!!! He's very professional, timely and gets the job done right the first time and the customer service is great!!! THANK YOU STEVE AND ROM FOR YOUR HONESTLY KINDNESS AND SEVICE!!! I CANT WAIT FOR MY UPGRADE NEXT YEAR😉

Bryan Smith

★★★★★

9 years ago

We had a great time at Auto Motion recently while we were car shopping. We didn't end up buying a car here, but they were super accommodating and patient as we test drove a number of vehicles - even staying a bit after their close time to accommodate us. Even though it didn't work out this time, I will definitely keep them on the list for the next time. They had a number of quality used luxury cars, and a really great selection. Thanks!

ACK

★★★★★

10 years ago

I recently purchased a car from Steve and the whole buying experience was very enjoyable. Because we liked the experience my husband decided to let them service his vehicle. Tim was helpful and knowledgeable. It's the first time in awhile we felt like we could trust a garage. Some of the reviews are correct in that they aren't the best or most prompt at returning phone calls but they make up for it with the most important things when looking to buy a vehicle or garage.

Japhet Muttai

★★★★★

5 years ago

My Mercedes C63 needed an replacement and i was looking around for the best shop to do the job due to the complexity of the engine. I decided to go with Automotion and i was greeted with respect when i walked in the door from the guys there. They made the process simple, all i had to do was drop off the vehicle and wait until its completed. They found a tow truck to pick my vehicle from my location to their shop. They were able to source the best engine they could find with a low mileage and i was up and running in no time. Paul went above and beyond by working on my engine from morning to night to make sure everything is assemble correctly when the engine was out. Excellent Customer Service.

Kate P

★★★★★

6 years ago

My husband had an excellent experience with oil change and some other minor work on his car a few days ago. Fast, friendly service with reasonable prices. He brought my car in today and they did a free diagnostic as a courtesy on the spot! We will definitely be back with both of our cars.

Mike Koehler

★★★★★

7 years ago

Great hassle free buying experience. Quickest purchase I've ever made with no strings attached. Bought a beautiful Mercedes at a great price. I made an offer and Steve accepted instantly. The owner is also a great straight to the truth guy. If you're looking for European cars this is the place.

LaDonna Redmond

★★★★★

8 years ago

I've purchased 2 cars from Steve - a Mercedes c240 and recently a BMW 525xi - Steve is a friendly and straight forward salesperson. He worked with me on the trade in value of the Mercedes to get me in a great car. The Mercedes had its share of visits to the service department which is impeccable. Repairs were done in a timely manner. Tim always takes great care of my car, answers my questions and offered alternatives when they were available. If you are looking for a great car and exceptional car service, I highly recommend Automotion.

D Weimar

★★★★★

Edited 3 years ago

Great experience here. I took my 2006 Porsche there for a coolant leak issue. They helped me get a fast appointment and were great on communication. The repair was handled and done quickly. Tanner was great to work with as well as mechanic Raphael. I will be coming back for service and recommend them. Update 7/2022 Have them servicing it and things are going great.

Rahimah Rashad

★★★★★

5 years ago

Excellent service! Friendly atmosphere! The staff is very "professional" and" honest" with customers."Reasonable prices! "They work diligently to enhance customers satisfaction !"Steve is awesome salesman!" My purchase was smooth and stress free! No conflicts regarding minor repairs, I am truly satisfied with my purchase. I had a very positive business experience. I highly recommend!

Allan Sapp

★☆☆☆☆

Edited 7 years ago

I bought a 2005 A4 back in December of 2016. It only had a 1 key fob steve told me we would get it taken care of. When we went to Audi they were lost, one call to Steve and I gave him a number to call and he took care of everything. My wife really appreciated it. We stopped by the shop and after talking to Tim he came out and topped off all the fluids in the car. Both guys seem like they care about the customers. I just put in a new thermostat and radiator in my car and now my A/C is not working. I have no problem going back for service. Just need time. We are looking to get a new Q7 or something that size for my wife and this will be the first place we go. Thanks for everything you guys did. Allan & Stacy Sapp I am going to update my post because I can’t add a new review, todays date 5/30/18. We just bought a 2007 Q7 and traded in the A4. We went here first Steve worked out the deal so it worked. Last night coming home in the storm our wiper arm broke off. I sent an email to Steve and he stepped up right away splitting the cost with us this is Outstanding customers service in my mind. The owner thanked us for coming back and how he appreciated our business. In the next couple of years we will be looking for a A4 or A6 and Steve will be my first call. Thanks Allan and Stacy Sapp New update as of 11/4/18!!! My wife and I bought our second car from this place in May. We got a 2007 Audi Q7. When we bought it the rear gate was not working properly and the rear seat belts were broken. They were also going to get us another key. This was written in the contract. We dropped the car off at there shop in mid August and got it back on 10/3 after 5 weeks. None of the repairs were done. The rear gate still doesn’t work and the rear seat belts had new housing glued and tape on around them. The one seat belt did not even latch. I messaged Steve and he said they will make it right. I told him at this point I would like to take it to Audi, he agreed. I went to Audi and got the cost of the key and looking at the gate. And have sent 4 emails and 2 text messages to Steve to make sure he was ok with the cost with no return. Also I ordered the seat belts on eBay and fixed them myself for 50 bucks. Again this is our second car we have gotten from Steve and we would have gotten another one. I have given this place a 5 star rating in the past. So that’s why I am writing this now. Very sad that over $500 of work they are willing to loose a good customer. I am still hoping that Steve will come through. Allan

Peter Swanson

★☆☆☆☆

8 months ago

Update…. lol these guys said they replaced 2 batteries In a SL55 I bought…turns out low voltage. Tried charging me $1700 after I bought the vehicle. (They said they replaced the batteries which they never did) Nothing works yet In the convertible. Paid $19k for absolute garbage. Top wont close… Just a bunch of con artists. They don’t know what the hell is going on. Stay away from the frauds! Took it to Feldmans, fixed it and sold with a loss. STAY AWAY from this corrupt business . I will be reporting them!

Bill L

★★★★★

Edited 8 years ago

Ended up checking these guys out after finding a few 330xi's on their lot. Best trade in value offered on compared to other dealerships. Steve was very personal and professional and was in no way pushy. He even took care of transferring the registration my new car and updating the tabs for me. Had a couple hiccups as far as my new car didnt have the fresh oil change so Steve had me get one and he took care of the costs. There were some hiccups as far as getting the refund back to me for the oil change but the communication was there and i had no worries about getting it. Overall great experience and my 335ix is running great. Update: recently I had my valve cover crack, and needed to be replaced. I purchased the warranty and went back for to Auto motion for the repairs. I was in contact with Tim last week and set up an appt to have it done. Upon arrival I learned their was a delay in the previous appt but to make up for it I would recieve the oil change for free. The warranty covered the repairs as was told when buying the car. Saved me over a thousand dollars. Well worth the purchase, thanks again Steve and Tim.

Braydon Baier

★★★★★

3 years ago

I recently purchased a 2011 BMW 335xi in May with my father. This was the first time I've ever bought a vehicle from a dealership, and I could only hope that others are like this. The car had tire noise and they got me new tires for a really good price and diagnosed problems with the car for free and even offered to change the differential fluid if that was the problem. This has been the funnest car I have ever owned and surprisingly not many problems for a bmw with 145k miles. The car came with a few modifications and is very, very fast and I do not regret my purchase for one second especially because I got it from automotion and they made the experience very great. Thank you!!!

Michael Kieley

★★★★★

3 years ago

Have bought my last two cars here and both have been amazing to own! Audi owner for life here, as long as you know about maintenance and don’t avoid the basics, I’ve put 100k mi on the most recent purchase here with only needing to do brakes and tires, zero engine lights or issues whatsoever! Have driven Audi vehicles from Steve here for the last five or six years and have never regretted it one day! Don’t buy any German car expecting to avoid maintenance costs, and don’t buy and ignore or delay routine or scheduled services, I’ve taken both cars I got here to 200k mi, including the notoriously expensive to maintain 2004 2.7 twin turbo - which I returned in amazing condition for its age. See you for my next one when the time is right!

Joshua Brown

★☆☆☆☆

a month ago

I purchased a Mercedes December 30 2025. I paid in full. In all fairness I like the car. It is now February 9th. I have messaged several times to find out when I would get my plates. I've been blown off and ignored. I went to the dmv and they said the title wasn't transfered. The dmv lady called the dealer and he said that he had just gotten some paperwork and he would get it done "today". Minnesota allows 20 days for the dealer to transfer the title. So that's one law broken. The dmv lady was kind enough to write down the website and phone number to call if I need to report the dealer.