Auto Service Center

Ellen Etheridge

★★★★★

3 years ago

I am so incredibly impressed with Clay's customer service! My truck's "check engine" light came on the other day after routine maintenance at the dealership. I did not want to go back to the dealership but needed to know if it was safe to drive the truck until I had time to leave it for additional diagnostic and repair. After reading multiple positive reviews on Nextdoor and Google, I called Auto Service Center and explained my situation. Clay offered to run a code scan to see what the problem was and whether it was OK to drive the truck for a few more days. After 1 minute, Clay discovered that the problem was with the gas cap and advised me where to get a new one. He also took the time to explain the science behind some of the warning systems. He is one of the friendliest, most knowledgable auto technicians that I've encountered, and I am so grateful for his willingness to help me out of a jam. Auto Service Center just earned a new customer!

Bernardo Maldonado

★★★★★

2 years ago

Clay is one smart, humble , and honest mechanic! I have an electrical company and him and his team Servcie my fleet. Even small details as getting a pin for a bike rack , they will make your life easier ! Best auto mechanic shop

Rich

★★★★★

12 years ago

Brought my car in several months ago and had a great experience. They quickly resolved an issue that was unable to be properly identified at a previous auto center. The issue was fixed quickly and at a fair price. The also guided me to a great body shop for another issue. I am ready for some maintenance (brakes and overall check) and I will be returning to them again.

Chris Rickey

★★★★★

7 years ago

I have used Auto Service Center for about 18 years and I have always been pleased with the work that was performed for the price that I paid. There is never any up selling or attempt to perform services that are not needed. They are very upfront with you regarding repairs that need to be done versus those that can wait and help you be prepared for upcoming preventative maintenance. An honest mechanic at a fair price is hard to find and I'm glad these guys are around the corner from me.

Meagan Lewellyn

★★★★★

11 years ago

Garland, Ben and their whole team at Auto Service Center are quality mechanics who put forth every effort to make their customers happy. I was referred to them by word of mouth recommendation and I can't emphasize enough how appreciative I am to have stumbled across these guys. We all know it's a challenge to find trustworthy car shops, but I'm 100% confident in this place. They operate with integrity. It's obvious that their interests are centered around the customer rather than the customer's wallet.

Angel Ashe

★★★★★

7 years ago

I began using Auto Service Center 20 years ago. Garland, Ben, and team were amazing, never doing more than what was needed at very fair pricing (my dad is a mechanic and said their rates were always on par with the hours needed to do the job). Several times they would recommend NOT doing the work as it wouldn't really help and would be a waste of money. In the last few years, new owners took over and I was nervous! But Clay and his partner have maintained the same standards as Ben and Garland. I couldn't be happier with them and the work they perform. Feel lucky that you found this gem!

Jenny B

★★★★★

11 years ago

I've been taking my car here for a year and a half and have been completely happy with the work they have done. They are very honest and charge a very fair price for their work. They have even told me when I really don't need to have something done. They were also able to get my brakes to stop squealing where a few other places I tried prior to them were not... and needless to say, I'm not going anywhere else now. I would highly recommend them to family and friends. They do a great job.

Kristin Heneghan

★★★★★

2 years ago

I brought my 2008 Lexus in as it was having shifting issues. They took the time and explained everything and were very professional! The repairs were more expensive than a 20-year-old car deserved. Thank you Kenny for restoring my faith!

Gavin Desnoyers

★★★★★

6 years ago

I've been taking my cars to Clay and the guys at Auto Service Center for a handful of years now and they've always been extremely helpful, honest, and and pricing has always been acceptable. They're upfront about things you do and don't need and always willing to help prioritize work according to your budget. I like to do as much work as I can on my own cars, but they're making it harder and harder to justify spending time on it as the years go by when I can just let them do what they do. Highly recommended.

catherine garcia-brake

★★★★★

a year ago

Clay and Kenny always have my back. I tried to be in a hurry and get our oil changed at a quick place. The other place claimed we had 2 leaks that weren't there and caused a terrible leak on a second car by not tightening the screw under the oilpan. They are worth the wait.

bettish

★★★★★

8 months ago

I can't say enough good things about the Auto Service Center. I'm a grandmother of several young people who attend college in other states. Whenever I'm heading their way, the men at the Auto Center make sure my 20 year old van is running like new so my vehicle doesn't have any problems when I'm visiting them!! I highly recommend Auto Service Center to everyone - the men there do an exceptional job!!!!

Billy Howard

★★★★★

4 years ago

Clay at auto service center is reliable, honest and reasonable. He does what he says he will do and in a timely manner. They were professional all around. They did my brakes on my 2014 Toyota 4Runner and informed me on what I could expect and the costs. I asked him about buying the parts myself and having him install them - he gave me all of the ins and outs of doing that. I recommend them to everyone I know!

Goonboi007

★★★★★

7 months ago

I had an excellent experience at this auto service center. The staff were incredibly friendly and went above and beyond to help me in a time of need. Made the whole process stress-free, and the prices were very reasonable. It’s rare to find people this genuine and helpful in the auto industry, and I truly appreciate their honesty and care. Overall, great people and a great experienceI’ll definitely be coming back and recommending them to others!

Paul Davis

★★★★★

3 months ago

I know nothing about the Doraville/ Norcross area. My Pathfinder broke down on 285 and I made the choice to go to the Auto Service Center Based on the reviews on Google. I'm glad I trusted them to diagnose my problems and get the old beater back on the road. Clay, Brock and everyone else were very helpful. Very Professional and Courteous Business. If you have time try the BuzZin Burrito down the way in the same shopping plaza!

Sarah Payten

★☆☆☆☆

2 months ago

They quoted a price then changed it. The price ranged from $400 to $550. I agreed. Had the car towed there the next day all of a sudden that same service became $1350…then he lowered it to $1100. When I declined the service and stated I would pick my car up I arrived and was treated very dismissively and rude. When they gave me my keys and I went to pull my own car. I realized they parked my car facing the street knowing that my car would need a jump to be moved. As I looked at all the other cars they were working on they were all reversed in with access to the hood…only my car was faced forward obstructing access to the hood. I went back in and asked if they could give me a jump. The man was agitated and said “it’s not gonna start anyways”. He came out to give me “a jump”…he put something on my car for i kid you not less than a minute slammed my hood shut and walked off and went inside without saying a single word to me. My car didn’t turn on didn’t make a single sound. Thankfully someone else saw the situation and pulled their car up on the grass and gave me a jump! I was able to make it to autozone 7 mins up the street and they have assisted me.

Jesus Vasquez

★☆☆☆☆

3 weeks ago

Don't bring your car here is you don't have days to wait. For it to get it looked at brought my car in 5 mins after they opened for a scheduled appointment to get it the check engine light diagnosed. Waited to the whole day called the last hour they were opened to find out they haven't even looked at it. Just went and picked up my car instead these people don't respect my time wasted the whole day when i could have just found a shop that could see me that day. People were rude as well would not recommend or return legit thanks for nothing.

Leeanne Stewart

★☆☆☆☆

3 weeks ago

-0 stars!!! Unprofessional of this company to schedule an appointment to have my car looked at and it never ends up getting looked at after SITTING there for 9 hours then y'all have NO explanation as to why my car wasn't looked at? it ONLY needed to be checked, nothing more nothing less. If you couldn't get to the car you could've called so we could pick it up and take it elsewhere but you wasted our time. We picked y'all because of the ratings, but the service we got, or lack there of, puts a bad taste in my mouth and i'll be sure to never recommend this place to anyone i know.