Auto Tech

Eugene Brandt Jr

★★★★★

6 years ago

Don't rob you and strait up if should fix or not.

Devin Dedeaux

★★★★★

3 years ago

Great work, fair prices!

Aaron Rowe

★★★★★

7 years ago

Excellent service and fair prices!!!

Ronald Portway jr

★★★★★

7 years ago

Quality work for cheap good mechanic ask for me

Mr.Minor Moe

★★★★★

8 years ago

A great place for getting your lawn Mower. Riding & walk behind

JEFF HEDRICK

★★★★☆

3 years ago

Bill was nice to work with he was far and honest.

Katt Forge

★★★★★

11 months ago

Great service great prices

D. Forrest

★★★★★

8 years ago

These guys did quick and reliable service on my Troy Built portable generator. Highly recommended.

Agustin G

★★★★★

4 years ago

Excellent service. They picked up my riding lawn mower and brush mower, repaired them quickly and delivered them back in no time. Pleasure working with them

Drew Rushing

★★★★★

9 months ago

This place is awesome! I would definitely recommend this place to anyone. Alex is a huge help.

Skeeter Perkins

★★★★★

4 months ago

Excellent service! I've VERY IMPRESSED!

Steven Glenn

★☆☆☆☆

Edited a year ago

I usually wouldn't leave a review. This place is the exception. Wish I could add to the glowing reviews on this place -- which were the whole reason I came in the first place. Long story short, they had my mower for a month before *I contacted them* for an update; they had determined that the gear was bad... but nothing had been done and no attempt to contact me. I was told they'd be looking into a warranty. I called back a week later(because again there'd been no contact) and was told they'd look into warranty the next day. Another week went by. I finally just went there and picked up my mower -- it'll go elsewhere for repair. I do see there were great reviews from a few years ago and they do appear to have extended a level of service at some point. Not to me. Maybe I offended someone on my first visit? Idk why 7 weeks after dropping off my mower I am picking it up because I was blown off. Following up on this: I contacted the manufacturer of my lawnmower in order to make a warranty claim. I was on the phone with an agent less than 5 minutes. In that time, the representative immediately identified the problem(which was not a gear but the multi-wedge belt). After verifying my purchase date, I was sent the part and told it was an easy repair that I could do by myself. The repair/replacement took me(see: not a lawnmower tech) less than 15 minutes to do. So, not only did AutoTech sit on my lawnmower for a month and a half... but it was also a repair that could have been in and out had they bothered to contact the manufacturer, like they told me multiple times they were struggling with -- or even bothered to correctly identify the problem! I'll be pointing any and everyone I can away from this place.

Denise Chavers

★☆☆☆☆

7 months ago

Take the negative reviews seriously—this location has earned them!! This service center showed poor communication, lack of professionalism, and disregard for customer property. If I could give zero stars, I would. I brought my battery-powered Ryobi mower in for a warranty repair (self-propel feature stopped working). After a week with no updates, I called to check the status. Rather than providing clear information, I was given evasive answers. When I asked directly whether a warranty claim had been submitted, the shop worker avoided the question and repeatedly stated that he could not obtain the part. I mentioned that I had read numerous negative online reviews and regretted not heeding those warnings. At that point, the representative began raising his voice, stating that he did not care about reviews and did not need my business. Concerned for the condition of my mower and lacking trust, I went to the shop in person to retrieve it. While at the shop, I had a Ryobi representative on speakerphone to address the issue directly. The Ryobi representative asked for the warranty claim number, but the shop informed him that the claim had been rejected—yet could not provide a claim number. The shop employee then stated he would submit a new claim and took photos of the mower’s model and serial numbers. When the Ryobi representative requested that he enter the claim immediately, the shop employee declined, stating he was “too busy,” and indicated the claim would be entered on Tuesday (this was a Friday). When the Ryobi representative followed up on Tuesday, the claim still had not been submitted. Additionally, my mower was left outside, visible from the highway, behind a chain-link fence, uncovered, for an entire week in the rain—exposed to weather damage and vulnerable to theft. This experience demonstrated poor communication, unprofessional conduct, and a lack of care for both myself and my equipment. Based on this experience, I strongly believe this location should not remain an authorized Ryobi service center. I am grateful the Ryobi representative witnessed the interaction firsthand.

qasem sara

★☆☆☆☆

a year ago

Took a working machine to them and told them to go through it and check the carburetor after a week they said it was ready and it $85 I took it home tried it was exactly the same took it back I asked what they did they couldn’t tell me I told them to check it out another week or so later they said they changed stuff in the pump and it’s another $55 dollars I go to pick it up try it there this time it’s the same but all he wants to do is charge me and get me out the way so be careful guys I was told he’s good but I tend to think other ways

Gis Meaux

★☆☆☆☆

5 months ago

I took my Ryobi weed-eater down too this place and after 3 months of not hearing from them i called and told the man that I had contacted Ryobi and they had not had any claim for my weed-eater. I contacted the person who was there an he told me that hew didn't handle those claims someone else did and he would contact them and contact me the following dat (Friday) , no phone call came and I have called 10 times a day and still can not get them to answer the phone. I guess I will file a small claims in civil court against this business and contact Ryobi to have them to take him off of the list for Ryobi repairs . Don't take your stuff to this business. My fault I should have read all the horrible reviews about this place