About Business
Residents of Maple Valley, WA, Kent have long trusted Automotive Experts of Maple Valley for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto electrical service, Auto tune up service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 145 reviews. Throughout Kent, and particularly in Maple Valley, WA, Automotive Experts of Maple Valley is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Automotive Experts of Maple Valley for any Car Repair inquiries or to schedule a visit to their Maple Valley, WA facility.
Google Reviews
emily vrtis
★
☆☆☆☆
10 months ago
Very disappointed with the professionalism of this business. My first appt I asked for an inspection explaining that whatever isn’t working, I am looking to get it fixed. After an entire day in the shop, they send me a report and say come pick up the car. There were some things they didn’t even know why they were making sounds or not working, but still flagged it. I had to make another appt a week later. I asked for a leak to get fixed, the check the breaks (again), and to do a pump test for the coolant. My car that day was in the shop the entire day with no update. I called 2x at the end of the day and they only had done the pipe and no other updates. I waited the next day. I got a vm that my car was ready to be picked up. No updates before. When I went to pay, they shared they broke something on my car, are making me pay the part, but waiving the working fee. They fixed this part with calling and checking. Charged me even though they broke it. Lastly, they never even did the coolant pump test that I mentioned multiple times when calling. Not professional and would not recommend
Timothy Stedman
★★★★★
a year ago
The guys at AE of MV are one miracle closer to sainthood. I've taken my '94 JDM Toyota Hiace to several different local shops and nobody wanted to deal with its electrical issue until I found these creative, crafty and knowledgeable guys at this tidy and well run shop. I had a short in a headlight junction that prevented my low-beams from operating. Unfortunately, after a global search - including auto shops in Japan - we were dismayed the wiring diagrams for this model Hiace were unavailable. AE's team tracked down the short, and then devised an affordable solution to prevent needing to purchase an entirely new junction (>$500!). The guys at AE are friendly, resourceful, organized, excellent communicators, patient and funny. Their tenacity and creativity led to an affordable solution, and I'm thrilled to have my low-beams returned. To me, this was a minor miracle. If you're looking for a shop to take excellent care of you and solve interesting problems, or simply to do straightforward maintenance, these are THE guys in the Maple Valley area. I'd give a sixth star if I could.
Cristian Petrescu
★★★★★
3 months ago
Great customer service, knowledgeable people. They helped me with my F-150. Highly recommended!
James Mitchell
★★★★★
2 months ago
Quality and timely service. Very communicative and friendly. Will definitely do business with them again.
Diane
★★★★★
a month ago
Helpful, responsive and employee owned so they care immensely about the effort being the repairs! I highly recommend them.
Gretchen
★★★★★
8 months ago
Great service!! Super honest! I took my daughter’s truck in for an exhaust system repair. Turned out to be the 2nd catalytic converter for them to fix it they would need to buy parts I didn’t need so they recommended I take it to an exhaust repair shop as they would be able to use a generic catalytic converter and it would save me money. Auto Experts didn’t charge me for figuring out what was wrong. They have earned me as a customer for future auto repair needs. Super appreciative of their honesty and integrity.
Wendy CB
★★★★★
3 weeks ago
Had our brakes repaired. They honestly discussed concerns and carefully checked what needed to be repaired.
Heath Petty
★★★★★
7 months ago
Fair prices and the repairs were all done properly. We have had brakes and a few other small services. Everything is straight up and explained well. They had good communication, and kept us up-to-date on when repairs and work would be finished.
Krista Glende (Coldwell Banker Danforth)
★★★★★
2 months ago
Great location, easy to get appointment for oil change & happy they check car over each time included. Excellent value too!
Brigham Tappana
★★★★★
7 months ago
I took my 12-passenger van in to get the brakes looked at. They had been making a sound and we were just a little uncomfortable. I picked this place to bring it to because we have been customers for several years and know them to be amazing. This time was no different. They looked at the brakes and took the van out on the road. They came back to me and told me there is nothing wrong and in fact the brakes have twice as much measurable life on them as they would look at to think about making a change. They handed my keys back and sent me on my way. These guys are ultra helpful and we're lucky to have them in our community.
Candy Hagen
★★★★★
3 months ago
The crew was all so helpful. Easy to talk with and trust what I needed . Didn’t know they were here. Live in Hobart so supporting a local business. They are very good!
Jesus “JQ” Quesada III
★★★★★
8 months ago
This place was amazing! We had horrible issues with our suspension. We got the most out of our Honda since 2015. They did full suspension work on our car and now it’s good for another 10 years or 150k miles. Got it back the same day! Considering the work, I feel the price was reasonable as well! Drives amazing! Ryan and the staff are amazing, very kind and professional!
Robert Sanchez
★★★★★
Edited 5 months ago
Excellent service and honest shop. Did a catalytic converter replacement and they were very professional and reasonable. I'll be using these folks for all my maintenance needs now rather than the dealership.
Howard Mozer
★★★★★
2 months ago
These guys are done of the most professional and knowledgeable mechanics in know. Brought my wife's car in for diagnostic and these guys took care of us. If you have issues with you car or just need a fluid change, these guys are it!
Audrey Akers
★★★★★
a month ago
Everyone is super nice and honest about the diagnosis. Went in for brakes, rotors and calipers with no issues. I also got an oil change recently and it was super quick.
Michael Walker
★
☆☆☆☆
4 months ago
Please don't go here. They charge a arm and leg for the easiest fixes. They scam you out if money. Charging 70$ for a new gas cap and labor. To screw a new gas cap on. The belts should not cost 1000$, 4 spark plugs SHOULD NOT BE over 440$. Like what? A 15-30 min job in labor is over 200$ plus another 250$ for the plugs? Na your crazy and wild. Avoid these scammers and find an honest shop. How dare you guys take advantage of people like this. You guys should be ashamed of yourselves....
Mandy Akisada
★
☆☆☆☆
4 months ago
I brought my truck in for a simple transmission flush, hoping to save money by avoiding the dealership. Big mistake. Day 1: Dropped it off at 8am. No updates all day. I called at 12 pm and was told a part had been broken and I’d need to pay to fix it. Confused, I went in person—turns out nothing was broken. The part actually broke. They asked me to authorize an extra $250 and promised it would be done the next day. Day 2: Still not fixed. No call. When I finally reached someone, they admitted they didn’t even have the part and would need to keep my truck until Monday. Throughout this ordeal, the manager never clearly explained what was wrong. Worse, he spoke to me condescendingly—like I was clueless just because I’m a woman with a truck. I had to get my brother involved, and only then did they bother to explain the situation. 5 days for a transmission flush is unacceptable. Being treated dismissively because of my gender is even worse. I will never return here, and I strongly advise other women to think twice before going here, also it ended up being over $1200 and I was out my vehicle for 5 days.
valkyr prime
★★★★★
a month ago
I had a terrible experience at the budclary dealer in Auburn. They failed to diagnose my car. I paid for a bunch of services that didn’t address what I needed diagnosed. As I’m driving from Budclary on the freeway the car died. I had it towed to these guys and they took a look and fixed it in just a couple days. I appreciate the fact that the dude named fateh at the front desk is a mechanic and not just some sales person who doesn’t know anything about cars. These guys won’t waste your money or your time they will get er done. Support your local shop!
Hunter -
★
☆☆☆☆
9 months ago
Unreliable, Unprofessional, and Zero Follow-Through My sister scheduled a 10:00 AM drop-off the day before. We arrived on time and were told we’d get a call in 30 minutes with a quote. That call never came. I followed up at 11:00 AM — they said they’d call back. Nothing. Called again at 1:00 PM — “the tech is at lunch.” Still no update. They promised another call within 30 minutes. Never happened. By 2:00 PM, my brother-in-law had to drive there in person just to get an answer. They told him it would be ready by 4:30 PM (they close at 5:00). We arrived at 4:45 PM — only to be told it wasn’t ready and we’d have to return the next day. I explained our mom was in the hospital and we urgently needed the car. They said it was “half done” and couldn’t be released — no apology, no urgency. I had to walk to the shop the next morning to retrieve the vehicle. They gave us a 10% discount, but honestly? Not worth the stress, wasted time, and total lack of professionalism. Bottom line: If your time matters or you need clear communication, take your business elsewhere. This shop does not respect your time, your needs, or basic follow-through.
zach rogen
★★★★★
2 months ago
I cannot say enough great things about this place and the people. Everyone was so helpful and so patient with me when I needed a new suspension and alignment done. They were very thorough and efficient. They even helped diagnose some previously done work that was not done correctly. I will be coming back for all our car needs and will be recommending this place to everyone!
