AutoZone Auto Parts

Pramendra Ghansam

★☆☆☆☆

9 months ago

The young lady that sold me a wiper blade for a jeep was not friendly told me she should be six feet away from me which I see as discrimination. I am a customer there for 5 years. I never met someone like her working there it's 220 pm 19 June 2025. Sorry you lost a customer and will loose more because of her. Energy transform faster than words. Karma is positive or negative we have to face it. One love.

Sarah Larsen

★★★★★

a year ago

Just want to say thanks to the nice guy with the red beard who changed my wipers for me and taught me how to do it myself. Great service and I’m thankful I can see out of my windshield again! Highly recommend this store for a quick in and out.

Emma

★★★★★

a year ago

The gentleman who ran this store was so incredibly kind and helpful. My tire was completely flat and he changed my tire in a quick amount of time for nothing (I came in close to closing time too!) we also had a great conversation about cars and traveling. Highly highly recommend this store!! You’ll get great service and get to meet very kind people!

Andrew Lake

★★★★★

a year ago

My experience buying a battery and getting it replaced was fantastic. Isaiah, Juan and Robert all introduced themselves to me and went above and beyond to replace my battery in the cold and I couldn’t be more thankful. I will be coming to this location next time I need anything car related.

Tyler T

★★★★★

11 months ago

This is a solid auto parts store spot, they have a great selection to choose from a super quick and easy check out process. came and got exactly what I needed with no issues, good store

The legit Boss

★★★★★

a year ago

Every time I go here I look for Mike he is literally the only 1 in there along with 1 other young lady that’s ever doing their job and willing to help with open arms every step of the way. I walked in today looking for Mikes help to be told he was fired and no longer work there was VERY upsetting. He normally greets me as I enter the store asking how can he help me today, as I am a regular customer I shop here for parts for all 3 of my cars, today no greeting from anyone so I asked where is Mike 😰 once told he was no longer there I turned around and took my service else where. This store Definitely NEED TO BRING MIKE BACK he brings the customer or I will no longer be shopping there! He is most definitely the only kind guy there. Such a great hearted person! I don’t see why ANYONE would want to fire him great great guy. Always walked me through everything I need as I know nothing about cars but how to drive them lol he was always my go to person to make sure I got all the right parts I needed… BRING MIKE BACK TO AUTO ZONE BRING MIKE BACK TO AUTO ZONE BRING MIKE BACK TO AUTO ZONE!!!!! 🪧 Virtual protest…..

mary killen

★★★★★

9 months ago

Rob is a wonderful associate, very helpful and friendly will definitely return. Ty for a good experience Mary Kline

april anderson

★☆☆☆☆

a year ago

This auto zone is HORRIBLE And I feel bad for the lady that was left alone!!!!!!!!! Me and my husband came in Friday afternoon around 4pm. The poor young lady didn’t know how to assist us but tried her BEST! asked her If She Was Alone she said “no my store manager And my other manager are in the back” my husband walked back to grab oil.. then a filter, I proceeded to look through the steering wheel covers… maybe 5 Minutes top we been In The Store Waiting for another Manger to appear NOTHING.. From my judgment that young lady was left alone

Power of Da P Pod

★★★★★

a year ago

I had a wonderful time , as I needed a new battery or ATLEAST to test my battery out the lovely lady in store by name of Tyasia assisted me as I ending up leaving with some accessories and smell good for my vehicle! This was one of the best experiences I had as I was headed on a road trip ! I know if I need anything I will come back to this location and ask for the lovely lady Tyasia

Joshua

★★☆☆☆

a year ago

Got some help on windshield wipers, but not before being treated like a bit of an idiot for not knowing what size I needed. Struggled to put them on myself for an hour afterwards since they clearly couldn’t be fussed to help me any further. Would’ve hated to inconvenience them.

Lolita Ihiekaonye

★★★★★

a year ago

Thank you Brian for your patience, professional and kind pwrsonality, not hesitating to install my headlight even though it was 10 minutes prior to closing.

Harmony Wilson

★★★★★

a year ago

I went in looking for a part and the man at the register, Juan was very helpful in helping me to find the right part for my car and showing me my options. He went above and beyond what was necessary to make sure that I was well taken care of. Thank you so much!

Edward Imes

★★★★★

2 months ago

Service and pricing was great.

Joshoua Ryan

★★★☆☆

6 years ago

I had written a review but I guess it never got sent. To summarize, my recent issue was a 22 minute hold time on a phone call I recently placed for a quick question. Also, the customer service I received was pretty poor; the gentleman “helping” me offered no support in picking out what tools I needed. I ended up googling my answer instead while he went off to tend to another customer instead of actually helping the customer he already had.

Belinda fitchett

★☆☆☆☆

a year ago

I've been coming to this autozone for years(5 Star). But NOW; 1 Star!! Heard about the AWESOME manager Mike and that whole situation and it's a shame but I don't understand why he was relieved of his duties for being assaulted as his place of employment. Guess just like the world we live in nowadays: where we make what's wrong, Right. Not a good move Autozone,,, I will be no longer using your facility on Virginia Ave. GOD bless your company for insight!!!!

ApathyCre8sChaos

★★★★★

5 years ago

Customer service was beyond exceptional, very pleased with my experience here today. CSR was knowledgeable, friendly, and courteous. Helped me to find the best, yet affordable new battery and installed it in record time. My stress over this situation has been alleviated seeing as to how I definitely needed a reliable ride to work. Completely awesome, I will recommend this AutoZone location (Dual Highway, Hagerstown MD ,same plaza as Aldi's) to everyone. Thanks!

tammy tagg

★★★★★

4 years ago

I went in to get a headlight bulb and I had a question. They had my headlight bulbs waiting for me and they were able to answer my question easily and quickly. The employ Terry and his manager were both super Amazing and we were both in and out very quickly and we both had our questions taken care of.