About Business
AutoZone Auto Parts is a leading Car Repair specialist serving the Simi Valley, CA, Simi Valley area. They provide a wide variety of solutions, including Auto parts store, Car accessories store, Car battery store, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 234 verified reviews, their reputation precedes them. As a locally-owned business in Simi Valley, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Simi Valley, CA.
Google Reviews
B Bold
★★★★★
3 months ago
John S. helped me out a lot with my car's issue as well as gave me some good advice for the future. Will definitely be going back there again.
Kaili Jane
★★★★★
5 months ago
My battery died and Matt and John helped me find the right one and offered to install it for me no questions asked. Excellent customer service!!
Kevin Torreso
★★★★★
3 weeks ago
Erik changed my battery in a quick manner and did fantastic! Thanks
Sandy Qadra
★★★★★
2 months ago
Great costumer service, Stephen helped us tremendously, he’s knowledgeable about our questions about our vehicle . Thanks a lot!!
Norrick Brown
★★★★★
3 months ago
Excellent service. Ernesto was awesome and went above and beyond to help me out with my car problems! 10/10 thank you so much!
Alexis Jones
★★★★★
8 months ago
Erik the store manager is amazing! He is always so professional, kind and knowledgeable. I came in for new windshield wipers today. Not only did he help me select the right ones, he even put them on my car for me! Outstanding service! Thank you, Erik!
Torey Frank
★★★★★
7 months ago
Came to get a battery for my sister's car Ernesto helped me very helpful even installed my battery for me thank you my man !! Running like new deserves a raise 💪💪💪
Darth Vader
★
☆☆☆☆
5 months ago
I was standing in line waiting, while two employees were at the counter helping customers. I was next in line and there was no one behind me. I noticed this woman standing next to me asking, excuse me, excuse me, very timidly. I spoke up and said excuse me, pointed at the woman and said this woman has been trying to get your attention and you're just ignoring her. That's when Erik, the store manager tells me they know what they're doing. I say, "No you don't, you're supposed to say, "Oh, I'm so sorry, I didn't hear her, just a moment ma'am, I'll be right with you..." (Schooling him on how to do his job) "Yeah she knows..." That's when I said, "you just lost a sale!" And as I was walking out he and another employee kept running their mouths When I called the store afterwards to get the store number and employee names, The first thing I did was explain that I was in earlier and felt as if I received very poor customer service and asked for an apology. I did not receive one from Erik the store manager. Instead he began to argue so I just hung up on him. I already had the info I needed and gave him enough rope. :) Very, very poor customer service. BTW I ended up spending my money elsewhere, so they have employees actively sabotaging this business. Needless to say, I will no longer be shopping at that store, I'm also gonna visit places like yelp to tell my story.
K K
★★★★★
4 months ago
Erik helped me find the correct wiper blades for my car and helped me get them on. Really great service, friendly, and helpful. Highly recommend this location.
Maritza Juarez
★★★★★
5 months ago
Steven Installed my battery for my car Honda civic si 2020! He has great costumer service , excellent /detailed communication skills. New to simi valley area loved the experiance. Definitely coming back.
Emily Crowe
★★★★★
3 months ago
Wonderful experience! I went in to get a new battery for my Sentra. Stephen was great! He assisted me with getting a new battery and even installed it for me. He was very friendly and professional!
Spencer Cao
★★★★★
3 months ago
Thank you to Erik for checking my car battery and installing a new one. He was friendly, knowledgeable, and made the process quick and easy. Great customer service!
Laura Monteverde
★★★★★
6 months ago
I needed a new car battery. Erik the store manager first checked my battery and confirmed I needed a new one. He showed me my options and the prices. He removed the old battery and disposed of it for me. Then installed the new battery and I was on my way. Erik and his staff were extremely friendly and helpful. I appreciated his attention to detail and making sure I was happy and informed about my purchase and the warranty. I highly recommend this AutoZone. Laura from Moorpark.
Matthew Majobian
★★★★★
4 months ago
Autozone on Sycamore is the best place to go. Erik helped me install my front light bulbs no problem. It was fast, easy, and convenient. I will not go nowhere else ever! Thank you Erik for all your help. You made it super easy!
Xenia Iero
★★★★★
4 months ago
John did an excellent job helping me replace my windshield wipers and made the whole process super quick and easy. I appreciate how kind and helpful he was especially with being outside during a peak when it was raining, aswell as staying with me to test them out before driving away:) Highly recommend seeing John if you need anything!
TAMRA ROBERTS
★★★★★
4 months ago
This store is amazing. I ordered parts online and the wrong ones came in to the store. Noah and Stephen did everything they could to make sure I got the right part. Then I had to go back to the store and purchase a battery for my car which they did not have in stock. However they were able to find it at another one of the stores, so I was able to go there and get it. These two were very friendly, very nice and answered all the questions I had. I would highly recommend the Sycamore store over all the others due to their great customer service.
Cristian Camacho
★★★★★
3 months ago
Everyone here is really cool, and willing to help out get what you need and if possible help you spend less. They are very knowledgeable, especially John, he was really cool and helped me take out my battery, put in the new one, and made sure everything was good to go. I also learned a couple things I hadn’t known before hand. I definitely recommend John and this autozone for anything you need. Thank you guys again!
Art Scott
★★★★★
a month ago
THANKs to Ernesto for EXCELLENT Experience & for helping me & put Rain-X wiper fluid in the reservoir.. I’m disabled & use 2-Canes & mobility damage my joints & bones.. ℹ Really appreciate the help Ernesto.. And Thanks to Erik over phone when i called earlier.. Great Team at Sycamore AutoZōne every time Ive been there.. Sincerely, “ARTēē 2-Cānes”
sarah Karamas
★★★★★
a month ago
Auto Zone employee Ronny took the extra step to help me today. After directing me to the windshield wipers, I purchased them and he asked me if I needed help...he would put them on for me. At first I was a bit hesitant as I wasn't used to employees going to the next step in customer service. But when he assured me it was no problem, I agreed to his putting them on my car. Commendable customer service...and I didn't have to beg my son to do it, even better!
Carmen Beck
★★★★★
3 weeks ago
⭐⭐⭐⭐⭐ "Came in with a dead battery and was out the door in 10 minutes flat. John Spear was incredibly helpful he knew exactly what he was doing and provided top-tier service. It’s rare to find someone both that fast and that friendly. I’ll definitely be coming back here for any future car needs. Ask for Spear!"
