AutoZone Auto Parts

Faith in Yah

★★★★★

6 years ago

This is my neighborhoods Autozone, the staff is always polite and the store is well maintained and well kept. Can't say that about this one customer who was in line at the check out in front of me, he asked the clerk and made a comment about homeless people. The question that he asked was where are the homeless people that were around and the clerk replied well there's not much of s problem anymore because security covers the ares now, she then asked why and the customer replied "because I kill them especially the ones on bicycles" he then walk off after paying and the clerk was in shock as to what he just told her. I could believe what I had just heard either. I recommended that they make contact with Corona PD, posted are pictures of the guys and his truck out in front of my neighborhood Autozone. Corona PD was notified by the great employees of Autozone and myself.

Suzanne Cunningham

★★★★★

4 months ago

I had a wonderful experience. Jeremy is extremely knowledgeable. He is helpful and friendly. I recommend this AutoZone

David jimenez

★☆☆☆☆

3 weeks ago

Slow rude made me wait 2 people working one person in front of me taking to long won't be back to this store

Noemy Zamarripa

★★★★★

a year ago

I had an amazing customer experience here. I needed a new headlight for my car, bought the wrong one. An African American employee who just started working there went above and beyond (sorry, i dont remember his name). Not only did he go grab the right one for me, but he also did a return on the one I had grabbed, and on top of that, he answered all my questions. Not only did he do that! He also showed me step by step how to change a headlight. He did all of that with a smile on his face. He didnt make me feel like a burden. Mayor props to him.

Jaelyn Sheriff

★★★★★

a month ago

Thank you Sean and his team for fixing my difficult light!🤍

Ethan P

★☆☆☆☆

a year ago

I came in here last week to replace my car battery and they dude told me to come back later because he was the only person working so I came back the next day and got my battery replaced. everything went well until today my car randomly stopped turning on and I had to call triple A. When triple A arrived, the worker was surprised how unprofessional the battery was installed, and it could have been a huge fire risk. very unprofessional and understaffed

Ryan Needham

★★★★★

a year ago

The owner is seriously accommodating and kind. With Advanced auto parts closing, he has really stepped up his business. I’ve spent serious money at auto one rebuilding my truck with over 60 active warranties, and his store is my go to

Erika

★★★★★

11 months ago

I had great customer Service as a woman I don't know anything about cars. And Bryan helped me I really appreciate the help and great service. I highly recommend this Auto Zone.

S Lauren

★★★★★

a year ago

I went to autozone after dealing with O’Reillys. Not only did I get the car battery $30 cheaper Martin installed it despite it being deemed as a “difficult part to install”. Martin went out of his way to make me feel comfortable, help me understand what he was doing and save me money.

Nathan Braun

★★★★★

Edited 2 months ago

Anthony was extremely helpful at AutoZone today. I needed to replace my battery and Anthony helped me find the correct one, and very quickly installed it for me. I really appreciate him going the extra mile! I came back another time and Ray was incredibly helpful as well. Another quick install and great professional service!

adel alafen

★★★★★

a year ago

They are awesome. I called for bad battery as the car was not working, one of them called Alex, came to my home, charged my battery for free, then I drove to their shop and bought new one for a reasonable good price.

Sereen E

★★★★★

2 years ago

I had a great experience at Auto Zone today, thanks to the associate Eric C. He went above and beyond to assist me with the issue in the air-conditioning of my highlander. He was very caring and professional, and he tried his best to solve the problem. Unfortunately, the issue was not fixed completely, because it requires a mechanic’s expertise. However, Eric gave me some helpful advice and recommendations on how to find a good mechanic. I really appreciated his service and kindness. He is an asset to Auto Zone and a great example of customer satisfaction. 👍

Heather Garcia

★★★★★

3 years ago

I had a great experience at this AutoZone location. I had to jumpstart my car the other night and had trouble starting my car ever since then, so I thought there might be something wrong with my car battery. I don’t always go to AutoZone for car issues but I was hopeful that AutoZone would be able to offer me quicker service than if I were to take my car somewhere else. I am happy that my issue was resolved within the hour of me first calling for assistance, then arriving at the store, then diagnosing my problem, and then fixing my problem. From the moment I called to ask questions, I could tell that the staff really cared about their clients. Perla answered my call and was very clear, informative, encouraging, and accommodating. When I arrived at the location, Perla and Richard greeted me and made me feel comfortable and welcome right away. Perla remembered me from our phone call and was quick to come outside to test my car battery. Although she had previously mentioned that she may be unable to assist me until another staff member arrived because she and Richard were the only employees working at the moment, she still found time to assist me right away despite the location being busy with customers. I noticed that Richard and Perla continued to greet and assist all customers in a friendly, professional, timely, and efficient manner, despite being the only two employees working. I could tell that they have great teamwork and work ethic and are great at multitasking, because all the customers were being helped effectively. Perla and Richard ended up troubleshooting together and being able to help me change my car battery without having to wait for the third employee to arrive. I especially want to thank Perla for being such an amazing help to me during a tough time! I highly appreciate it and would recommend anyone to do business at this AutoZone location.

Yousif Memon

★☆☆☆☆

8 months ago

Not sure what changed in the past month or two but the last 3 times I’ve been here I’ve had no one acknowledge me at the commercial counter until I ask if they’re open. What a waste of time, go to Napa.

Jeremiah Rodriguez

★★★★★

3 years ago

I have to say this is the best customer service I have ever received at a auto parts store. I came in looking for a solution on a battery situation, and Perla walked around the store with me helping me figure out a solution. It's not often you have people go the extra to help you. So for that I'm thankful. I can tell her tell her attitude is contagious because another employee walked over and just jumped in and started helping us also.

hayley bigelow

★★★★★

a year ago

Thank you to the staff of autozone! My battery died and they helped me with installing my new battery. Thank you to Stephanie, Kevin, jacob, and adrien for all their kindness. You all made me feel comfortable and turned a bad day into a good one!

Sal y Mar

★☆☆☆☆

6 months ago

Calles the store for parts put me on hold too long. I ended up buying. My parts at o riles parts