About Business
Residents of East Ridge, TN, Chattanooga have long trusted Benz Care Auto for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto electrical service, Mercedes-Benz dealer or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 22 reviews. Throughout Chattanooga, and particularly in East Ridge, TN, Benz Care Auto is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Benz Care Auto for any Car Repair inquiries or to schedule a visit to their East Ridge, TN facility.
Google Reviews
Yesenia Morales
★★★★★
2 years ago
Great service and great communication all the time answering all the questions you may have recommended 👌🏽
Ashish Kabir
★★★★★
4 years ago
Oh Lebron is awesome. Highly recommend this Indy place
G. E. Johnson
★★★★★
2 years ago
Very knowledgeable about older models and responsive to inquiries about services.
Marvin Toney
★★★★★
4 years ago
I had a great experience with Benz Care Auto. They fixed the problem. It was very reasonable.
Gary
★★★★★
a year ago
Super informative and helped me with a plethora of information when I was trying to get an inspection on a Mercedes! Would recommend!
A K
★★★★★
4 years ago
Absolutely fantastic service, I will never take my Mercedes anywhere else.. LeBron knows exactly what to look for and keeps you informed every step of the way, cannot overestimate the value that that adds to the service, my SLK came to me with so many problems that I was unaware of and felt... And LeBron helped me not just to fix them but first to put a name to them and realize the effect that they were having... Definitely a hearty recommendation!
Johnny Sims
★★★★★
3 years ago
LeBron is awesome he text me in showed me pictures every step of the way when working on the mercedes I will not take my wife vehicle no where else
Cejas Stamey
★
☆☆☆☆
2 years ago
Tried to reach out to them for repairs......extremely rude text messages back to my husband..acting like their privileged n were unworthy of there services. WOULD NOT RECOMMEND TO MY WORSE ENEMY!!.. Such a shame.... we were referred to them from there customer....... horrible horrible customer service!!!!!! Not a way to do busy for future business!!!!...
Joel Farley
★★★★★
a year ago
Service was performed exactly as communicated. He keeps you up to date real time with pictures and status details.
Miguel Zuniga
★★★★★
3 years ago
Highly recommend Benz Care Auto. I take all my vehicles here for all my mechanical repairs and maintenances. Owner also advised you with any questions or concerns, uses high quality parts, very professional and honest.
Duane Johnson
★★★★★
2 years ago
Lebron is the best. He was very professional, and quick. He sent me updates on when he started and finished each job, making the process very transparent. Highly recommend.
erick gatica
★★★★★
3 years ago
Highly recommend Benz Care Auto. I took my car for some mechanical problems and LeBron explained the situation to me, he is very professional and he is very knowledgeable. He kept me updated on every step to fix my car. and it was cheaper than the dealership. I wouldn't take my E350 bluetec anywhere else than Benz Care Auto. Thank you LeBron for the awesome service. 👌
McGyvergirl
★★★★★
3 years ago
I found Benz Care Auto through a Google search. My 2008 C-Class was in great shape but had an issue that would cost an enormous amount of money if taken to the dealer. I sent a text and called. From the moment they responded, I could tell I was talking to people who care. They took care of my issue right away and at about 60% less than what it could have cost at the dealership. LeBron knows his stuff! I firmly believe he can do anything related to my car. This week I had a serious issue, my steering lock went bad. Car was dead in the water. LeBron took care of it! Sends picks and texts of the work through the entire process. He’s an electrical genius! He saved me at least $800 and maybe a LOT more. Fixing your Mercedes isn’t cheap anywhere. If you have to fix it, fix it right, and try their service. His receptionist Shannon is awesome to work with too. She has been so patient and accommodating. I know I’m gushing, but my C is my Baby and I wouldn’t trust her to anyone else. Blessings to Benz Care Auto!
Harish g
★★★★★
2 years ago
Highly recommended. Lebron is very knowledgeable ,experienced and excellent communication. Throughly examined my car and provided live details with pictures at every step. Very cost effective service compared to the dealer.
Donald Evans
★★★★★
2 years ago
Mr. Lebron is hands down the most helpful shop owner/mechanic I have ever ran across in 24 years. While he wasn't able to aide me with the issue my E350 was experiencing, he provided timely advice, and guidance, over the course of a week of back and forth communication, which allowed me to find a solution to my issue. He put up with all my follow up questions, and explained clearly what I should try, and who to call to get me to the finish line. I appreciate you, Mr. Lebron!
S Brandon
★★★★★
2 years ago
Benz Care is the best auto service/repair experience I’ve ever had. Lebron is a Pro, he is thoughtful, professional, leading edge technical, transparent and communicates like no other Shop I have seen. He is a problem solver and really has the customers best interest at heart. He and Shannon run a well organized operation. I recommend you take your Mercedes there without reservation.
charles fleming
★★★★★
Edited a year ago
Absolutely one of the best experiences I've had dealing with an auto repair shop. Communication, cost, reliability, and excellence. Your car will be correct when you get it back. You get pictures and explanations of what's going on with your vehicle. They are a top notch auto repair shop.Thank you for the experience.
RANDY
★★★★★
a year ago
This place is awesome he fixed my problems in a timely matter now my car runs like a dream he is very smart on these cars and believe me you have to be their like have a mind of their own if u want your Mercedes running right come here he will do it right and at a good price will be back here 👍👍
Danielle Hirschovits
★★★★★
a year ago
I recently took my Mercedes to Benz Care Auto for servicing and inspection, and I couldn’t be more pleased with the experience. The communication throughout the repair process was exceptional—clear, thorough, and honest. This shop is run by a single dedicated professional who truly strives to do right by his customers. The quality of his work is superb, and you can tell he takes great pride in ensuring everything is done correctly. While there is a waitlist to get your car into the shop, it’s well worth it if you value top-notch service and attention to detail. This isn’t the place for speedy, rushed repairs, but once my car was in, he worked quickly and efficiently to get it back on the road.
Walt Calkins
★★★★★
6 months ago
LeBron was unbelievable. This man really knows Mercedes Cars. He diagnosed and replaced my faulty ECM with a used unit for a fraction of the price the dealer would have charged. His communication was exceptional, keeping me posted by text all along the repair process, including photos. I would highly recommend Benz Care Auto to anyone with a Mercedes.
