Benz N Beyond

Ivan Williams

★★★★★

2 months ago

This car repair and service shop is great. I have dropped in with a sudden issue and they always work me in. Plus they are super efficient and cost effective. No tricks or games to sell you on repairs you don’t need. They even give you a ride if you need one to a nearby address like Foothill Ranch.

Kamran Shayan

★★★★★

5 months ago

Excellent diagnosis in a very short time, and the car was fixed professionally. I was amazed by the very reasonable charge compared to the Audi dealer, whose prices were insanely high. I will definitely go back to Benz N Beyond and recommend it to all my friends.

Anoush Shamaei

★★★★★

6 months ago

I had an excellent experience at BENZ N' BEYOND. The team is knowledgeable, professional, and truly cares about their customers. They explained everything clearly, gave me honest advice, and completed the work with precision. My car runs better than ever, and I really appreciated the fair pricing and attention to detail.

Edward Lorette

★★★★★

2 months ago

Great service. I didn't have an appointment but they made time to speak with me and made me feel valuable. They quickly diagnosed the problem, provide me with an estimate. They communicated with me via text and telephone throughout the process. I am very please with the service. Very professional.

marjan kaypor

★★★★★

6 months ago

I’m beyond impressed with the great work done on my car! The staff went above and beyond to make sure everything was perfect. It’s hard to find mechanics this honest and skilled. I truly appreciate their effort and highly recommend them if you are looking to service your Benz or any other car!

Chloe K

★☆☆☆☆

7 months ago

This place in beyond unprofessional and I don't recommend it. I spoke with Ali over the phone to get a second opinion/estimate after getting a list of repairs at the Mercedes dealership Foothill Ranch. Ali promised on the phone for : Minimum 50% cheaper prices if I even need the repairs, free diagnosis, and no wait time if I made an appointment for the following day. When I showed up Ali totally changed everything and said : I needed to leave the car ALL DAY, he will charge for the diagnosis, gave an estimate HIGHER THAN THE MERCEDES DEALERSHIP. When I tried to remind him what he had promised over the phone, Ali kept cutting me off, rambling....etc. I can't believe he tries to conduct business this way in 2025. I walked out, found another place near by that told me I don't even need that replacement part that Ali said I needed.

Morteza

★★★☆☆

Edited 9 months ago

TLDR: They Have Great Mastery Over Mercedes Cars BUT they Charge Very Steep Prices. Disclaimer: I am only sharing my experience, parts of it may be unique to the situation and not a routine behavior. The positive: after driving from NYC to Irvine (over 4000 miles) and having absolutely no issues with my car, I brought it in for 90k miles service. They did a fabulous job servicing the car, I give them that. The services that actually took place (+ inspection) were the following: - change oil, oil filter, engine and cabin air filters - brake fluid flush - heater hose change due to a leak (thermostat to heated water line in the AC unit) - windshield washer fluid pump change - key battery change (didn't charge me for it). All the above were done quickly and using high quality materials. - they diagnosed my car and correctly mentioned I need new tires soon and gave great recommendations on what brand to buy and where to find them and I appreciate that. The negative: - I coughed up nearly $1400 essentially in cash for the above (Used debit card since there was an additional 3% fee on credit card). For reference I normally pay on the ballpark of half of that for the same service in the Bay Area. - I asked to check the transmission fluid and the result of the checking, was to change it. At the moment of my request I didn't know if that had been done at 60k miles or not (it turned out that it had been done for $195 at the dealership). The quote was $870. I had three quotes from different states (one in CA and one from a dealership and one in TX) none of which exceeded $195 (between $120-$195). This shook my trust (I went there with the recommendation of a friend in the first place). Upon confronting them with the price controversy, they listed the parts they were going to change which wasn't mentioned on the quotes I had. I personally don't believe them and won't go back there because of this, but, you take from it what you will. Upon delivery of the car I was told that the transmission fluid is good for another 20k miles which is true and I knew that (since I knew at this time that the transmission fluid was actually changed at 60k miles). - in their diagnosis they missed checking the battery (a few days later I had to go into a dealership for electrical system recommendations and diagnosis). Three hundred miles later, near San Francisco, the check engine light turned on, which turned out to be a leak in the turbo charger. Related? I personally don't think so at all, but it is worth mentioning regardless. Hope this review helped you decide whether or not take your car here.

Shaun Logan

★★★★★

2 years ago

I have an E320 wagon that is starting to show some electrical issues but is a great car. One vent may blow hot and the other cold, and the windows roll themselves down repeatedly if the car isn’t warmed up, but I can also drive smoothly to Las Vegas with the cruise control set at 85-90 mph. When I got a check engine light for EGR valve recently everyone told me to dump the car. Most shops were quoting around $500-$600 to replace the EGR valve; I even bought the part to save money. After seeing labor costs around $120-$150/hour for people who are not Benz specialists I found Hassan at Benz and Beyond who was priced right in the middle at $145. I wanted to make sure it wasn’t a vacuum issue or something minor that a tech at one of these other places would probably overlook. Hassan found a faulty egr hose and confirmed there were electrical issues; which I already knew from the AC and window problems. They replaced the egr hose and ran a complete diagnostic on my car for $145 which made the check engine light go away. I easily passed smog and the car has been running great for a couple weeks and long distance trips with no check engine light. I am able to return the part that I bought. I’d also like to note that I have a service dog who usually only lets children near her. She went right up to the window to give Hassan a kiss. When people are kind to animals it can tell us a lot about their character. I will definitely be back any time I have a concern about my car. Highly recommend for any Mercedes Benz owner ⭐️⭐️⭐️⭐️⭐️

Sangarapillai Sivapathasundaram

★★★★★

9 months ago

Sassan and Ali were wonderful in explaining what needs to be done and excellent in handling all the issues highlighted by me. Took care of the immediate problem while I waited. Rest of the items which were highlighted me, they advised me could be taken care of during the upcoming service, if really needed after checking one by one. Fair pricing. Cannot expect anything more.

William Schifferli

★★★★★

11 months ago

I think that I wouldn’t take my Mercedes to any other maintenance shop because of their professional very knowledgeable technicians and fair pricing. I can trust their honesty which means a great deal knowing am being told the truth about my car required maintenance. Thank you Ali for all your service keeping my car in tip top performance !

Younil Kim

★★★★★

a year ago

I got bad symptoms from my engine during my driving so I called Benz N's Beyond immediately in order to explain and make an early visit schedule. However, I could see them @ 8am in the morning the day after. They diagnosed and repaired my vehicle, moreover, they gave me very kind and detailed explanation about my vehicle's symptoms and repair services after the final repair including driving test. I felt that they never prioritize making money but instead focus on customer satisfaction. I was very satisfied with them. However, I will bring my the other cars to the body shop Benz N's Beyond whenever I need any maintenance and repair services.

Drone Advocate

★★★★★

a year ago

I dropped off my car today for the first time in this shop and they were exceptional from the initial greeting to finishing the work on my car quickly and kept me informed fully. I was impressed with level of customer service and amazing knowledge of the car and what was needed to address everything fully. They surpassed my expectations and they have a customer for life. This should be an example of how other businesses should treat their customers and thank you Ali for great service and taking good care of my car. See you on the next visit my friend.

Marvin Shamuyarira

★★★★★

a year ago

Went in with an oil leak coming from the camshafts (common issue on the M276 engine). Dropped the car off the AM, a few hours later got a call from Ali (one of the two owners) with full details on the issue at hand as well as his suggestions on how best to address. Pricing was fair considering the amount of work required to tear up an AMG and get to the source of the issue. I gave Ali the go ahead, next day got a call in the PM that the car was good to go. Super knowledgeable gentleman who will only recommend work that's necessary and not charge for unnecessary work. Highly recommend anyone looking to get your high end cars fixed at a fair price with efficiency.

m burak Findik

★★★★★

a year ago

I wouldn’t take my cars anywhere else. Very clean and the prices are considerably cheaper. it’s absolutely worth having the peace of mind, knowing that your car is being handled by professionals. Alireza and his team very amicable and share the same passion. They have always taken care of me and are easy to reach. I highly recommend Benz N Beyond.

Andrea Lee

★☆☆☆☆

a year ago

Called over the phone to ask for a quote specifically for a fuel pump replacement with make and model provided. Refused to give estimate over the phone and tried to treat me like an idiot. Even if the issue was something else, I wanted to know how much a pump replacement would cost. Wouldn’t even tell me his labor price over the phone and told me I’d have to bring my car in. He didn’t care that I had to get my car towed in and that I was calling around for estimates. I went elsewhere of course.

Aira Co

★★★★★

7 years ago

I brought my Toyota in to Benz N Beyond for a regular service. One of the owners, Sassan, was very kind and assisted me. He even brought me a cup of coffee which was very nice. I usually take my car to the Toyota dealership but was tired of the long wait times. I’m very happy with my choice because it was a personalized experience and the mechanics seem more precise than at the dealership. I got a three filter exchange, oil change, and they fixed my tire pressure free of charge. They even did a thorough inspection of the entire vehicle. Everyone at the shop really went above and beyond to make sure I had the best experience. Of course, the coffee was the cherry on top.

Ilene Oller

★★★★★

3 years ago

I can't say enough good things about Benz N Beyond. Ali came to my rescue when my check engine light came on. I was only in town for two days, and he fit me in to repair it in a few hours. He had the problem checked out, told me what was wrong, what had to be done, and what would happen if it wasn't done. However, there was no pressure. He even arranged a ride to and from restaurants while the work was being done. The price was very reasonable . I highly recommend this business with excellent mechanics and very nice, kind, pleasant people