Bi-State Auto Service Center

Ronald Buttgen

★★★★★

8 months ago

I was immediately impressed with Jeff. He was willing to help solve my problems with my exhaust system. I was taken care of immediately and they fixed my exhaust system in short order and i was back on the road. Thank you Jeff and your service department!

Stephen Hampson

★★★★★

9 months ago

Very friendly customer service, my family and I were visiting from out if state, and they were able to get us in and on our way quickly, I highly recommend them for your auto service needs, and I want to thank Blake for helping us get on our way quickly.

James

★★★★★

a year ago

Jeff and his team are professionals who do good work for a fair price. I also feel like their honest because they never tried to sell me services I don't need. I would recommend their Moline location because in my opinion the customer service here is better than at the Davenport shop.

Michael Carlson

★★☆☆☆

Edited a year ago

I was told my rack n pinion was leaking. Unfortunately, the leak is coming from somewhere else. So, not real happy after having my rack and pinion replaced for $1100.00. I was told when the reservoir came in i had to locate,they would change it out for free since it was just a 15 minute job. Price went up by $65. Best advice get it in writing and stick to it!

Sukon Diiznutz

★★★★★

a year ago

Incredibly honest and knowledgable guys! They will tell it how it is straight up. Went in for a diagnostic on an oil leak and the service was unbelievable. No wait time and didn't try to upsell me on anything at all. Great advice man to man. Showed me the subframe was all rotted out and even waived the diagnostic fee because "you got enough problems as it is." Amazing! I will definitely be coming back for a pre purchase inspection next time I buy something off Facebook marketplace.

L LANCE

★★★★★

6 years ago

I always used to come to the Moline location and see Russ. He was a great person. Now that he’s gone Jeff is who I went to recently. Jeff treated me fairly and with respect when another shop didn’t. He did Great work at a great price. Even gave me all of the options for my problem including the least costly one. Thanks Jeff!

Lia D.

★★★★★

2 years ago

They changed a bearing and did an alignment on my 2018 Toyota iM and my car came back better than it was before it needed a new bearing. The car drives better now than it did when I bought it and drove it off the dealership lot. They are honest, fair, and no-nonsense.

Frank Ruiz

★★★★★

5 years ago

The service is great and fast. I took my car in to get break rotors and pads done, and it was all done under two hours for a very reasonable price, they even fixed a small issue with the trunk opening system and didn't charge me for it. I will definitely be back and recommend for car repairs and maintenance

Steve Anthony

★★★★★

5 years ago

I got a price to fix my loud exhaust in Rock Island and was quoted over $1,000 for a new muffler,pipes etc,I called Bi-State because a review said they were honest and fair. Glad I did . They are HONEST!! Hard to find that in business today. Turns out I just needed a spring flange assembly kit $210.87 with labor..HIGHLY RECOMMENDED by me.

Traveler Travis

★★★★☆

10 years ago

Service can be hit or miss, but Vic will take care of you if you ask him to work on your car. We like coming here because it's convenient. We've had brakes, exhaust, and oil changes done without issue so far. One time they even went out of their way to fix a flat tire we had while getting serviced for something else. It's not easy finding mechanics you can trust, but so far we've had good experiences here. EDIT 2019: Our trusted mechanic, Vic, left for another establishment. I still believe these guys will treat you right, but I'm a little unsure now about their skill.

Jared Maidlow

★★★★☆

Edited 5 years ago

stood behind there service... after a very noticeable balance issue at 70 mph leaving the shop after obtaining tires alignment and routine rear diff maintenance took it back in next day they cleaned the tires better(darn country dirt) and rebalanced em all now its very little to none. Maybe I should give my truck more baths but maybe they shouldn't tell people first thing on a return visit dont drive 70 and be a wiseass 🤔 I would return but just beware know your s**** and be careful of attitude

Heather Martin

★★★★★

5 years ago

I had a muffler that was pretty bad, needed fixed a long time ago. Anyways I went asked for an estimated was a very good price and they went and changed it right then and there when I gave them the go ahead. Very nice I highly recommend them.

Arvie Weathers

★★★★★

2 years ago

This place should get a 6 star rating with their honesty only in finding the real problem and being overly fair with their cost and labor. I highly recommend this place especially to anyone struggling but need work on your car their cost and labor will shock u in how fair this place is. The Best

Ryan Thurman

★★★★★

a month ago

Great company, fast, accurate, reliable

Rebecca Casillas

★★★★★

7 years ago

I've gone there for quit awhile. I get oil changes on a regular schedule. I've had exhaust work too. They were honest and only replaced a short cable instead of selling me a new battery. That's why l go back. They have taken courses in repair work .

Aaron Ohlensehlen

★★★★★

3 years ago

I had a bid from Meineke for nearly $800 to replace the muffler and pipes. Bi-State was able to repair instead of replace and I got out for only $140. Car sounds like new! Thanks Bi-State!!

ROBIN ANDERSON

★★★★★

2 years ago

I always like the service at Bi- State Auto Service. I take my vehicles there for exhaust and muffler problems. And my family goes there some time too, good people and friendly.