About Business
Brake Masters #162 is a highly-reputable Car Repair service provider based in Roseville, CA. Brake Masters #162 covers all facets of the Car Repair industry, with a focus on Brake shop, Car repair and maintenance service, Mechanic. With over 265 reviews and an average rating of 4.4/5, Brake Masters #162 is a trusted name in the industry. Their presence in Roseville, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Tanya Savas
★★★★★
a month ago
Went into this shop with a brake problem from another mechanics work. These guys took the time to figure it out.. Robert and Will made it a less stressful experience and they made sure I felt that I was taken care of and was in good hands. I put my trust in them which I usually don’t trust just anyone. They put their best mechanic Juan on the job and they thoroughly explained why and what exactly they were doing to my vehicle. While waiting and a few test drives with them I feel I got to know these guys. I would highly recommend them to anyone. They are informative, fair, kind and honest.
Christina Ung
★★★★★
3 months ago
The manager Will was kind and helpful. I went in initially for a brake check - it’s been a while since i’ve had them check - and found more issues. They didn’t try to sway me, they provided the education for me to make a decision on my car. Juan welcomed me in the shop and under my car so I could watch him change the oil because I mentioned I was curious of doing it myself one day. I had to stay longer than I had planned but I should have known. I drive my car a lot and want to keep it in good shape, they made sure to tell me all the prices before I made a decision, and I made a point to ask all the “but why?” questions. A good experience over all!
Brian Andrews
★★★★
☆
a month ago
They’re pricey however they have a one warranty that is more or less nation wide. They communicate with you well. And my truck runs well now. Solid team.
Tiffany Anaya
★★★★★
4 months ago
These guys are extremely helpful, knowledgeable, honest and kind!! I have been here 3 times for different situations and they are always amazing!! I HIGHLY RECOMMEND them for all your car services!!!
Tina's Email
★★★★★
2 months ago
Good service, honest & efficient. This location of Brake Masters has the best service in Roseville. Thanks Will! You guys are great.
Kylee Binford
★★★★★
10 months ago
Returning customer here. These guys are super knowledgeable, honest and the most affordable I have found. So much so that I decided to return to them (45min drive from home) instead of finding someone locally. The store manager is such an awesome guy and the techs are not only amazing, but funny too. If you're lucky you may get a free karaoke show ;). Not that morale matters to the customer per say, but it appears this team is happy, which speaks for itself in their industry, and matters to me. Thanks for getting me safely back on the road again guys, until next time 10/10 recommend coming to see them.
Caitlin Caldie
★★★★★
9 months ago
I’ve been bringing my cars to this Brake Masters for around 8 years now (maybe even longer), and I honestly wouldn’t go anywhere else. Will, the manager, is always so kind, helpful, and upfront - I really trust him and his team. As a woman, that trust and honesty mean a lot. I never feel talked down to or pressured into anything unnecessary. The technicians are friendly, knowledgeable, and take the time to explain things. I’ve been getting the Protect & Renew oil change on my 2012 Honda CRV, and just a few services in, I could already feel the difference. Before, my car was leaking oil and the oil light came on early. Now, the leak is minimal, I had plenty of oil left at this last change, and my car runs noticeably better. They also recently fixed my A/C for a great price, just in time for the heat. It’s hard to find a shop this reliable, honest, and consistent. Huge thank you to Will and the team - you’ve definitely earned a lifelong customer!
Shannon Ceballos
★★★★★
2 months ago
Great service, knowledgeable and felt like they were fair to encourage future business. I'll be going back.
Matthew McHugh
★
☆☆☆☆
8 months ago
they wanted to replace the third set of brakes on the same vehicle in less than four years. Their lifetime warranty sucks. Went in to have the rear brakes checked and they tried to sell me wiper blades, which I just replaced recently and a new battery that was just checked at Goodyear and came back fine. Completely untrustworthy. Their brake jobs don’t last and the warranty is worthless. You’d be a fool to go there, I was for the last four years. Never again.
Hines EDM
★★★★★
a year ago
I had three vehicles that needed brake work. They offered free inspections for each of them. Then they gave me detailed estimates for each of them. Will, the service writer, offered me options that were affordable and even included interest free 90 day financing. They did the work on schedule and Will kept me informed of the progress and any issues they encountered. I’ve been there before and i will go again. If you have brake problems I highly recommend them.
Ethan Madrid
★★★★★
a month ago
Fantastic customer service. Definitely will be using them every time ☺️
Tod Call
★★★★★
7 months ago
Went to Bake Masters because my battery was dying and I couldn't turn my car off. Even though their bays were all full, my battery was replaced immediately and I was on my way. Great and friendly service.
Kimberly Nelson
★★★★★
10 months ago
Will and the team at Brake Masters are amazing! They do more than just brakes. They are my go-to for any and all maintenance & repair needs. We have a business with a fleet of 4 service truçks. They always make time to take care of us in a timely and professional manner. We won't go anywhere else!
Chaz
★★★★★
8 months ago
Thank you I think we have had all our cars brakes serviced here since '20. service is great and speedy Any issues or problems and you will be informed along the way. Thanks Rob appreciate it see ya soon for another one.
Darren Butler
★★
☆☆☆
a year ago
Made an appointment for basic oil change, Showed up 20min early, asked to leave vehicle for 1.5-2.0hours. I made the appointment because I needed the convenience of getting it done in a timely manner. I have been using another location for years on 4 different vehicles so I know to make an appointment if I’m not dropping it off. Appointments are offered in 30 minutes intervals on their website so if they can complete scheduled work in that time frame, or at least reasonably close, they shouldn’t be taking appointments.
Pete Gomez
★
☆☆☆☆
7 months ago
Took my truck in for a free brake inspection. I watched them put the truck on the lift, and no one proceeded to do anything else for 40 minutes. I got tired of waiting for these clowns and told the manager, Will, about the situation. He told me they inspected the brakes, which is a out right LIE. I would not trust this shop to even check the oil. Beware!
watsongeo
★★★★★
Edited 9 months ago
Excellent customer service Update 5/6/25 I have continued to see this shop for both my Suburban and Tacoma. Started with them just for brakes because I was sick of getting the runaround by the corporate garages always up charging. Since my first review, they stood by their lifetime break warranty and replaced pads on my truck at no cost (And absolute zero hassle). More importantly, they Absolutely nailed a big project replacing the entire front suspension for our suburban. Drives like a brand new truck and over 100K miles. I knew they were competent and did not even think of getting a second opinion despite the obvious cost. Very happy I found Will and his team at this garage!
Kelly S
★★★★★
a year ago
All staff were extremely helpful and friendly. Went in for an oil change and spark plugs. Identified an oil leak and talked me through all my options. Staff was not pushy when I decided against repairs. When we decided to do the repairs the rushed to get the part so I could have my car back same day.
Ariana Garcia
★★★★★
a year ago
I had a very good experience with my battery change. They were very personable and took the time to explain everything about my car. I appreciate the excellent customer service and will definitely return for future auto needs.
Irene Silveira
★★★★★
a year ago
Great service and fair pricing! As a woman, I’m accustomed to being treated like less than when I need services for my car which is an unfortunate reality for many of women. Typically, because of this (and because I typically share a piece of my mind when that happens😂), my husband handles these things but he was out of town. They were kind to me, not condescending whatsoever, and informative! Definitely going to continue to take my vehicles to Brake Masters in the future. Thanks guys!
