Brent Rain Barrel Muffler Shop

Juli Cesar M

★☆☆☆☆

9 months ago

Very rude person, my English is not good and I don't stop speaking, he told me that when I went with someone who speaks English he would take care of me. I don't recommend this place at all, not even that it was the only muffler workshop in Pensacola

Reagan Roberts

★★★★★

3 years ago

Absolutely amazing!!! Highly, highly recommend. Professional, down to earth and so efficient. Very honest, gives you a list of what needs to be done and potential outcomes as well what should be done. He’s not pushy at all!! He gives quotes for both. Very honest and accommodating!! He fixed my moms van and I completely trust him. Women, you can rest assured he will NOT take advantage of you, which is always a concern with mom and I.

Aaron Shouse

★★★★★

2 years ago

Brought my 2004 Lincoln towncar to get flow master 10 series put on and it does sound great! I was gonna use another shop before I found Fred but when I called him he was honest about my car and what he recommended that should go on the car so I didn’t just waist my money and I’d rather someone be honest with me than lie! So if you want a good honest guy to do exhaust work this guy is the one to do the work! Five star rating!! Reasonable price too!!!

NNanKsk NNakMs

★☆☆☆☆

4 months ago

Don’t come here he’s Rude as can be will talk to you like a dummy….

Michael Wright

★★★★★

3 years ago

Had My loud muffler replaced on my Ram 2500. Very professional service at a great price. He gave me a estimate over the phone, when I picked it up it was cheaper than he had estimated. Its not possible to always give a solid estimate over the phone but I haven't had many businesses that come in at a lower price. High Quality at a very fair price. He had me scheduled very quickly. Highly recommend.

Charity

★★★★★

9 months ago

Brent was super helpful and fixed my car’s exhaust pipe for a great price. Would definitely recommend!

William Crawford

★★★★★

3 years ago

I recently had work done at Brent rain barrel muffler shop owned by a man named Fred and I was thoroughly impressed by the level of service I received. Fred is a truly great guy - he is friendly, personable, and takes the time to listen to his customers' needs. In terms of his work, it is top-notch - he knows his stuff and does a great job in a timely manner. And the best part is that his prices are very fair - He will tell you what is wrong and what could go wrong, but he doesn't try to upsell or take advantage of his customers. I highly recommend this muffler shop to anyone in need of services - Fred will take great care of you

Spack850

★☆☆☆☆

5 months ago

Guy on the phone has a serious attitude. Not sure if he realizes how he comes across but he’s unprofessional, and based on the other bad reviews on here it’s a common issue with this guy. I’ll spend my money somewhere else.

Kimberly Nelson

★★★★★

a year ago

I had an excellent experience at Brent's Rain Barrel Muffler Shop! I went in to have my resonator replaced, and he offered a fantastic price, especially when compared to a Chevy dealership. He really knows his stuff and had everything done the same day. My car is so much quieter now, and I couldn't be happier with the results. Brent is straightforward and really stands by his work. As a woman who's used to being upsold at other places, I truly appreciated that he only did what I asked and didn’t try to push extra, unnecessary work. I highly recommend this shop for any exhaust-related needs – I'll definitely be coming back if I need anything in the future!

william seado

★★★★★

a year ago

If you need coddling you are not going to get it, he is 1 guy trying to use his 40+ years of experience to pay his bills. He did a great job for me at a great price. He is a nice guy but has a job to do and can't afford the time to stand around chit chatting. I very much recommend him if you need exhaust work done, drop your car off and let him impress you too.

Dylan Garrett

★★★★★

3 years ago

Dropped my truck off at 9AM and was ready to be picked up at noon. If you want your exhaust looking and sounding amazing go to Brent Rain Barrel Muffler Shop. He treated my truck like it was own and I couldn’t be happier with my exhaust I will be recommending everyone that wants exhaust work done on their vehicle. And you can’t beat the price. Thank you Brent Rain Muffler.

Jordan Inman

★★★★★

3 years ago

Quality work, quality guy. Stands by his service and giving you what you ask for. Good price and efficient work. It’s clear what’s kept this business alive for so many years. Would definitely recommend heading here for your exhaust/muffler needs.

Dave Holman

★★★★★

4 years ago

I am very particular about my things and Fred treated my truck like it was his own. I feel he did great work at a fair price and he got it done in a relatively short time period. He did what he said he was going to do and he stayed in touch. I will definitely use him again and I recommend him to others as well.

William Diemer

★★★★★

a year ago

11/30/2024 My family and I were on vacation for Thanksgiving, about an hour from our destination, our muffler broke and dropped to the ground, we were able to wire tie it to get to our destination, of course our car now sounded like a dragster. Knowing there was no way to drive it back on an eight hour trip, I started searching for a repair shop on thanksgiving day, in eleven phone calls, Fred was the only one to answer the phone . He said to bring it to him in the morning and he would fix us up. He had it welded up in just a couple hours, he was honest, polite, sympathetic, and very fair on pricing. Needless to say.... Fred was in our prayers as we thanked the Lord for our blessings on this trip. picture one is where we temporarily repaired it to get to our condo. Picture two is the repair, the repair couldn't have been be easy do to dragging it 50 yards

Angie

★☆☆☆☆

5 months ago

Frederick Smith unfortunately was the person me and my husband had to deal with. Right off the bat.. he will speak to you rudely and has no customer service. I ignored the rudeness from him when I spoke on the phone with him but I instantly thought,” oh I really don’t want to do business with someone like him” but I let it go since I was only involved in this situation to arrange leaving my husbands truck at his shop. He inspected the muffler and quoted us somewhere around $100 and once my husband picked it up he noticed that the problem was indeed not fixed and whatever Frederick did apparently did not work. My husband went back to him to notify him and note my husband did not go over there aggressively or with any sort of attitude but Frederick was rushing to leave and rudely told my husband he had to leave to an appointment and didn’t want to check the truck again or even try to reschedule another time to check on his work that failed.

Trentom Bird

★★☆☆☆

6 months ago

Brought my car is 2 times first was for a muffler replacement and it didn’t become as loud as I wanted it so I bought a glass pack to put on he quotes me 350 75 for each tip and 200 for the job which is reasonable but a bit high then when I asked him to do the same exact job but with a glass pack he quotes me 300 100 extra for the same work because of pipe when I needed pipe on my last job to then tells me i don’t even want to cut out my work i can do a resonoster delete or u can pick up the car and kindia peer pressure me into getting a illgeal mod and still wasn’t happy with the sound or weld I brought it up to George’s muffler and did good welds and didn’t complain about “being a one man team” 5 times when I asked when my car will be done

William Brown

★★★★★

a year ago

I usually don’t write many reviews. However, the extreme professionalism and work ethic of this man is amazing. He is a true One man shop. First off I called and got some prices around local. He beat others by over 50% including a prior muffler shop I have used. He was open to all the questions that I had, open to do exactly what I wanted to have done with my truck and did a phenomenal job. Ultimately, I could not recommend this man enough. Fred Did an amazing job, the welds are clean, and he actually painted over the welds as well to prevent future rust. Instead of like other prior shops, who are individually owned local, he took the time to do it right the first time. And with him backing his work, I don’t think I’m gonna have an issue in the future. 10 out of 10 would recommend.