About Business
Conveniently located in Miami, FL, Brickell Buick & GMC Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto air conditioning service, Auto body shop, making them a top-choice Car Repair specialist in Miami. Backed by 59 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Miami, FL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Brickell Buick & GMC Service Center is the go-to destination for quality and service in Miami, FL.
Google Reviews
Alexander Mebarak
★★★★★
a year ago
I am very grateful for the excellent service you gave me, Violeta Rodrigues is an excellent advisor, thank you for your attention.
Faith Da'Boss
★
☆☆☆☆
5 years ago
Charged me close to $100 for an oil change. I asked for tire rotation and balance. They asked where the lug key lock was i told them in glove box. They said they couldnt find it. So i go pick up the truck after service hrs. The lock key was in the glove box...and not only that but my tire pressure was 48....suppose to be 65....youd think they put air in my tires at least since they supposedly couldnt find the key. As for a dealership i wouldnt have expected that kind of service but better off going to a mobile.
Zacharys Morales
★★★★★
5 years ago
The two people I had contact with were great. Richard help me find the car I wanted and the financing guy (can't remember his name) was super friendly and really help me understand everything to do with financing and paying.
Tara Keys
★★★★★
3 years ago
Scheduling was easy and quick. My service check in lady Ara was very helpful and on top of her game when helping me clear up questions that I had.
Joseph Sorrels
★★★★★
2 years ago
My 2020 Yukon, Denali battery failed in the afternoon. An hour before the dealer was going to close. I was stranded Violetta Rodriguez greeted me and took great care of me .
Estefany Fernandez
★★★★★
5 years ago
Went in recently for my first service on my new Buick with Jonathan and it went very smooth. It was a PACKED Saturday morning but when I dropped off my car it went by quick and no complaints here. Would highly recommend this Service Dept.
Ricky Lentz
★★★★★
5 years ago
Stephanie and her team at Brickell Buick GMC did a phenomenal job working on my vehicle. Their services was thorough, prompt and they always followed through. I couldn’t have asked for better!
Allison way
★★★★★
5 years ago
We are moving back in time when a service department is a real repair shop. Dylan , the service advisor, and Chris, the master tech, and the service manager, Mr Hernandez, took great pride in making sure my concerns were addressed with my vehicle. On that morning I brought my vehicle in, there was a major mishap , a car crashed early in the morning, wrecked , which caused significant damage to their building, leaving a large hole in their wall, damaging equipment and other vehicles in their service bay. Even with that event leading to a drastic disruption to their facility, Dylan and Chris made sure my vehicle was taken care of promptly, informing me every step of the way to the progress of completion. I am not from Miami, I will say if I lived in Miami, owning a vehicle, I would certainly trust Brickell GMC to fix ANY vehicle in your garage, as they work on domestic and exotics as well! They are a busy facility, be patient, your vehicle will be repaired properly. If you are reading reviews to see if you should use this service department, rest assured, you have found the right place!
Arantxa Plaza
★★★★★
a year ago
Today, I had to take my car to the service center for a recall. Violeta Rodríguez provided excellent service. Everything was handled efficiently, and I was very satisfied with the experience.
Nexus Technology
★★★★★
2 years ago
Absolutely amazing service. When my local dealership made me feel uneasy, Brickell came through to save the day. They made sure my service was completed the way it should have been and did everything in their power to advocate for me to GMC. These guys are honest, hard working, and I wouldnt recommend taking your car anywhere but here.
Darwin
★★★★★
a year ago
Second time working with Violeta at Brickell buick gmc. Highly recommend working with her. She's a great rep and is always in top of things. Cannot say enough praises about her help.
Fabiano Nunes
★
☆☆☆☆
4 years ago
Dropped the car off and was told I'd receive a call from the service advisor. Four days later and no call. Called back and spoke to service manager. Was told part was in and it'd be worked on next morning. Next day I get a call from another service manager who tells me part would come in the next day and it'd be worked on the following day. 9 years buying from these folks and I should've known better since first and only service experience wasn't any better. This was the second and last service with them as well as my last purchase. All smiles and cafecitos when it's time to buy. After that good luck...
Chris Junjulas
★★★★★
2 years ago
Setup an appointment with Brickell GMC to conduct an oil change and tire rotation, which was a seamless process. On the day of the appointment, I met with and spoke with Violeta Rodriguez who answered all my questions on cost, time frame of completion and availability. I can tell She is very knowledgeable and experienced. She advised me properly in some of my other requests. Violeta definitely has the customers best interest in mind, which is very comforting. I’d recommend anyone with a GM or GMC vehicle to visit this location for their service needs.
j p
★
☆☆☆☆
a year ago
Just left dealer after my check engine light came on. I called the dealer to have the check engine service and I was told come in @0945 I got a text confirming the appointment. I arrived to the dealer and I was told I did not have an appointment so I showed them the text at which point I was to told they would take care of me. I asked the servie advisor Sistina to check and she said she would let me know. I sat and waited for almost almost an hour and no one called me. All I saw was Ms.Vasetti shuffleling papers and putting on make up as I waited. All I wanted to do was drop off the vehicle to get service. So after waiting I just got my keys and left dealer...... pour customer service and it seems like they don't care about the customer.
carmen tuero
★★
☆☆☆
a year ago
The service attendance who took my information “Christina” was. Very nice. Went for an oil change and advised her that the back door sensor did not work. It took 3hour and 15 mins. Was not notified it would take that long. My car was not even washed. Had to cancel an appointment at 11:00. Not happy with the service.😔
alfredo del Prado
★
☆☆☆☆
5 months ago
Very poor customer service, long wait times, they don't respect the order of arrival, they're unprofessional, you can wait up to 3 hours and ultimately not resolve your issue. I'm very displeased with my experience here.
MIAMI JETCAR
★★★★★
7 months ago
Marlon and Juan Carlos are the dream team. They helped me get approved for a car far better than I went in to buy. They explained everything, kept me updated and did their magic to get me the car the same day. They are professional and kind and with an amazing sense of humor. It was a real pleasure and I highly recommend them to everyone.
gabe jordao
★★★★★
2 months ago
Amazing customer service, never expected to have such a nice experience at a dealership Miguel was super helpful
Cata Pacheco
★★★★★
3 years ago
I love Brickell Buick GMC, Yesenia or Sistina who I have the pleasure to worked with are great and wonderful people, service is fast and all the staff are very friendly. Plus they have my dream car available the Harley Davidson one ❤️ even if I am in love with my terrain
Yohermo Echeverria
★★★★★
a year ago
If you are looking to service any of your General Motors Vehicles please look no further and schedule your service with Sistina at GMC/Buick Dealership on SW 8TH Street. Sistina has the best customer service! Sistina makes you feel like family. Sistina is an asset to this dealership. Every time I service my GM vehicle here, I leave a very happy customer. Sistina is the most professional customer service oriented person I have ever met. She’s also bi-lingual. She communicates well. Sistina knows her GM vehicles inside and out. Sistina always goes above and beyond to make sure the customer has an incredible experience with the service department. She treats you like a VIP. Sistina always offers me a coffee or snack from the dealerships cafeteria. It’s complimentary and allows you to enjoy your time waiting for your vehicle comfortably. Even if you come in for just a simple oil change she helps you plan ahead for future maintenance service appointments. She guides you in the right path to prevent future vehicle issues by helping the customer stay proactive with future maintenance requirements. Thank you GMC/Buick of Brickell for the amazing customer service.
