Is this your business?
Get listed as a verified member and unlock these powerful tools:
About Business
C & S Automotive Repair is a highly-reputable Car Repair service provider based in Charlotte, NC. C & S Automotive Repair covers all facets of the Car Repair industry, with a focus on Auto body shop. With over 28 reviews and an average rating of 4.2/5, C & S Automotive Repair is a trusted name in the industry. Their presence in Charlotte, NC ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Map is ready to load
Click the button below to display the interactive map.
Google Reviews
Keisha Hoke
★★★★★ I was involved in a hit and run accident Nancy walked me through every step of the way. The staff was simply amazing and comforting. The work that C&S did was outstanding you would of never thought my vehicle was in a accident... they absolutely did an amazing job. I would recommend anyone to them.
LaShonda Allison
★☆☆☆☆ I was extremely disappointed in the lack of honesty and lack of communication from C&S Automotive Repair. My entire family has trusted Scism & Son in Kings Mountain and against my better judgement, I decided to give C&S my business this time. C&S offered to waive the $500 deductible and offered a lifetime guarantee. As the saying goes, you get what you pay for. The $500 savings was not worth the trouble. I spoke with Yvette prior to agreeing to give C&S my business. I asked several questions. I was told that the typical time frame for repair was 3-5 days. April 19th, they sent a tow truck to pick up the vehicle. I had not received an update so I reached out April 25th. Yvette sent me a text stating "Everything is going as planned! We're just waiting on a part as of now. It should be here by Wednesday. I will definitely keep you updated." I also spoke with her over the phone and she stated the same thing. I asked specifically was everything completed except for the part that we are waiting on, and she said "yes". April 28th, I had not heard if the part was received so I asked for an update. I received a text saying that they were waiting on the adjuster to call back. There was a supplement available and that they are just waiting to hear back. I asked if that meant that the car needed more work. She confirmed that it did. May 2nd I had not been given an update so I contact Yvette and got the same story. They are waiting to hear back from the adjuster. May 2nd after my phone call with Yvette, I received a text from Progressive stating that the shop had requested (that day) a re-inspection of the vehicle. May 3rd, I was contacted by Progressive to say that the vehicle was totaled. This process went from a 3-5 day job to finding out 14 days later that the car was totaled. I understand that the vehicle was totaled and that is not their issue. The issue I have is the lack of communication and dishonesty. Not once after they received my car did someone reach out to me to give me an update. I always had to contact Yvette to get an update. She was dishonest in telling me that the vehicle was being repaired as planned an only waiting on a part to be completed. It took 14 days to determine my vehicle was totaled. When I went to the shop to retrieve the belongings out of the car, no repairs had been made. The car was in the same state as it was when they received it with the exception of the bumper being removed. What were they doing with the car from April 19th to April 28th. When I asked this question I was told that they were waiting on the adjuster for a week an half. How are you waiting on the adjuster but you only spoke of the adjuster April 28th? If you were waiting a week and a half wouldn't you not mention that would have been the same week they received the car. Overall, the experience was horrible and I would not recommend.
Tim Rushing
★★★★★ The people here are awesome they went through every single step of the claim. The customer service was amazing! The work was impeccable my car looks brand new. Being new to this area and finding the help i found at C & S has been a truly blessing.
Visitor Reviews
No reviews yet. Be the first to review this business!
