CardinaleWay Mazda Service Department Mesa

Mark Rosbrook

★★★★★

3 years ago

Nick at the service counter is the best service representative! Every 6 months I came in for the reapplication and one oil change everyone's very professional & nice there!

lauren keith

★★★★★

3 years ago

Nick the service coordinator is amazing. He truly cares about the customers and the vehicles. I’m always treated like royalty every time I go to CARDINALEWAY Mazda

Daniel Shope

★★★★★

2 years ago

Always a warm welcome by the staff. Nick treats you like family. Couldn't recommend a better place to trust taking care of your vehicle.

Jennifer Miele

★★★★★

3 years ago

Jesus and his Service team are always on point, and not only do they squeeze us in when necessary, they always do so with excellent customer service, and fair pricing. I appreciate their help over the years I’ll continue to take our vehicles to them. Thanks Jesus!!

Phoxy Gamer

★★★★★

3 years ago

I own two Mazdas and have been coming here for almost 7 years now. Always clean and happy inside. My favorite part of bringing in my car for maintenance is the free coffee and popcorn in the lobby. xD

Becky Thompson

★★★★★

3 years ago

We really appreciate the care for our car and help from the service department. Nick is always so great, kind, helpful and explains everything to us clearly. Thanks Cardinale Way!

Debbi Bessembinder

★★★★☆

3 years ago

The people are very helpful and friendly. But Mazda just added a 3% surcharge to use a credit card and I was not informed about it until I was checking out. If I had known I would have brought a check to avoid an additional $38!

Jim Ferrera

★★★★★

3 years ago

Nick in the service area is excellent! Very organized and nice. He checked in with me a couple times while I waited to give me updates on the time to complete the service which I appreciate. Nice area to sit in the lobby while waiting for completion of the service.

Nancy Damone

★★★★★

3 years ago

The folks at CardinaleWay Mazda are absolutely amazing! I never dreamed when I walked in to buy a car, that I would be treated so well. I have gone there for about 4 years on and off for routine service and maintenance. I have been treated with the utmost respect and kindness and almost like family to be honest. I was treated well when I purchased the car to begin with. I highly recommend this dealership to anyone looking for a new car. Mazda has the most wonderful products! My car is a dream to drive, gets great gas mileage, and is quiet and has the best handling and response that I've ever had in any vehicle. And no one's paying me to say this.. lol! These are my true feelings and I hope if you need a car that you will check out CardinaleWay Mazda in Mesa AZ!

Big D

★★★★★

3 years ago

Had 8 am appointment they were ready for me took my car in did the work in professional manner while I waited. I was told roughly 1 1/2 hours for the job . They finished 15 minutes early. Excellent I refer them to everyone thank you

Donn Oswald

★★★★☆

3 years ago

Nick was amazing. Popped in without an appointment and was out within an hour. Credit card surcharge was not disclosed up front and petty. Build it into your rates. Left a bad taste after an almost perfect experience.

Judith Guerrero

★★★★★

a year ago

Tremendous service I receive from every visit. Nick and Erick always go above and beyond my expectations!! Not to mention just all around amazing individuals. Highly recommend CardinaleWay Mazda Service Department!

Tom McCarthy

★★★★★

3 years ago

Battery replacement at our dealer. Nick as always is the BEST. Have two Mazda's we bought here and have always received exceptional service here. ALWAYS. One small item - they are assessing a 3% surcharge for a credit card now. Really? Seems kind of penny-anny for a merchant who's prices are pretty high already. Don't get cheap on us guys.

Moshe Lucas

★★★★★

a year ago

I had a good experience with the CardinaleWay Mazda Service Department. Erick was a great service advisor. They worked really well with my extended warranty company. I would definitely return

Sherry Crow

★★★★★

3 years ago

I have purchased my car here and have my car maintenance done at this location as well. What an amazing team! I always feel that they will take care of my vehicle professionally and beyond the industry standards. They are always friendly and treat me like I am their favorite customer. I would recommend them without hesitation.

Danny Chrisler

★★★★★

3 years ago

We brought our Mazda in to have the Automate exterior paint clear coat protection reapplied again (every 6 months). We actually mistakenly brought our car in at 10:00am instead of the correct time which was noon. Nothing at all was said to us about that. We told them that we would be waiting in the lounge when it was completed. It only took about 45 minutes for it to be completed. We didn't notice our mistake on the scheduled time until we got home. It was nice for them not to ask why we brought our car in so early, but instead they just went ahead and performed the service. Jesus is always so nice and cordial to us. We are pleased.

Sierra Parra

★☆☆☆☆

a year ago

Avoid going to get your car serviced here if possible! I never leave reviews but had to for this one. I had an appt to get my battery changed, waited over an hour for it to be done. I saw it parked out front and had to go up to the desk to ask if it was ready they never notified me it was done. When I first arrived to the dealership I had specifically placed a water bottle I just recently purchased in my back seat . When I got home from the dealership I went to grab it and it was missing I did not stop anywhere in-between. The dealership says the men there are honorable and wouldn’t do that but I know for a fact it was in the car when I got there and missing when I left. Items in my car were also moved from its place. They offered to give me $40 off my next service but will not be returning for another service at this location.