Cascade Service Center

aspenalaja

★☆☆☆☆

2 years ago

Ive been supporting this business for YEARS. This is the second time I received an oil change from them and they did not set the setting back correctly causing service lights to stay on in my vehicle. The first time I had to PAY just for someone to set it back properly. I came to the shop to explain to him the issues HIM & HIS STAFF were both very rude telling me Idk what Im talking about when Ive experienced this issue already. He would even take the 5 mins out of his day to attempt to do what I asked. Needless to say he doesn't care he just wants your money. AA please stop supporting this business. As a loyal customer for 6+ years. Im telling you this!

Maria Paula R.

★★★★★

2 years ago

Amazing place to get your car needs! Went in for an oil change and it was a great experience. The owner was very nice and explained everything clearly. Will be coming back!

sexy babe

★☆☆☆☆

a year ago

Went there to get back brakes did and they made them worse now my park light keeps coming on, mechanic didn’t how to do abs on newer model cars.. then they tore the skid plate down and cut a hole in it to do the oil change, had to spend 150 to have it replaced.. But guess what? They changed the oil but not the filter ..Mr. Kim very nasty attitude.. Please stay away.. Wish I could give 0 stars..

gregory douglas

★☆☆☆☆

a year ago

Absolutely horrible customer service from the owner and service technician.. NO greeting ..No thank you for your business.. and not satisfied with oil change...i can clearly see why their business is slow .. I've been coming to this location on and off for 2 years when I lived in the area... service has lowered to a bare minimum...you've lost a good customer.... please leave the POOR attitude at home ...

Koko8691

★★★★★

5 years ago

I have gone here multiple times for an oil change. The thing I like the most about them is that they’re very quick. Most of the time I’m in an out in 20 minutes. A synthetic oil change is $60. I don’t think I can go back to Toyota for an oil change when they do it so much quicker here!

Jada Neal

★☆☆☆☆

3 years ago

I usually don’t do this but I’m displeased of how this business treated me. I arrived to get my brakes and rotors repaired because I saw the nice ratings, arrived early, no cars were being serviced. I’m guessing the owner asked what service I needed to be done and he declined without any reasoning. I don’t like writing bad reviews but yea this business definitely deserves one.

Daniel Merewether

★★★★★

3 years ago

Extremely fast and professional! Cheaper than most other places I've been to in the area, too. Clean and not-too-hot waiting area for when your car is being serviced. Only $65 for a fully synthetic oil change. Will definitely be back for my next one 👍 Thanks guys!

Jessie Johnson

★☆☆☆☆

a year ago

Highly highly wouldn’t recommend. I took my vehicle here to be serviced, a run of the mill oil change and the mechanic stole out of my car. He stole out of my arm rest two items and there was absolutely no reason for him to be in my arm rest. The owner was unhelpful and refused to provide assistance in resolving this matter. Claimed the cameras weren’t working.

Kaleb Nation

★★★★★

2 years ago

Great company! In conclusion, O'Neill Auto & Transmission Service is a trustworthy and reliable choice for any auto repair needs, especially for transmission issues. Their combination of expert service, transparency, and customer care truly sets them apart. I highly recommend them to anyone seeking quality auto repair services.

Natsu Saito

★★★★★

9 months ago

Great service; Jarrette was very helpful with me emissions inspection. And Mr Kim is an incredible asset to the neighborhood.

Deshawn Trimble

★★★☆☆

Edited a year ago

This is the only place I come for my oil changes. The very first time I came was to get my water pump replaced. Mr. Kim knew quickly what the problem was a quoted me a fair price. I could tell his work was done with fidelity and that it was reliable. Update: something has changed with this oil change shop. Mr. Kim’s energy was off and so was the guy he has doing the oil changes now. The guy finished my oil change and came and asked if I wanted my fluids topped off. I thought this was part of the oil change service, so I said yes. He comes and tells me my total is $10 more than the oil change costs. I asked why and he said because he topped off my fluids. I asked why he didn’t tell me that when he asked and he replied that he thought I knew and that it wasn’t for free. I have been coming here for YEARS. I’ve never been asked about topping off my fluids. I might look for a new place to get my oil changed. I didn’t like the way I was being handled after coming here for so long

sydnii ervin

★☆☆☆☆

a year ago

Went for a simple oil change. Now my car smoking????? DO NOT RISK UR CAR HERE. ITS ALWAYS EMPTY For A REASON! I went because everywhere else was booked. WONT EVER RECOMMEND

Shannon Ferrell

★★★★★

9 months ago

James has been providing quality service and excellent customer service to my family. I recommend Cascade Service Center for any of your vehicle service, also ask for James.

Mari York

★★★★☆

2 years ago

I went to get an oil change and emission test. I checked how busy they were on Google and chose the right time. It was simple, get in and handed car keys and sat and wait for less than thirty minutes, and it was all done. The man didn’t even ask me any type of oil I needed, 😅 The service I knew could have been bought and the man whom I talked to could be a new owner, but at least they got nice chairs in the waiting area now(it used to be a hard cheap chair), and I was comfortable.

Mya King

★★★★★

8 months ago

Getting my emissions test was quick and easy. The new owners are friendly and I'd be interested in using them for other services.

Janice Taylor

★★★★★

10 months ago

EXCELLENT SERVICE, I have had my car serviced here for many years. Steve is very good ,and All the workers are very good and pleasant. They also give honest answers to questions you may have regarding repairs .

LEE MCDANIEL

★★★★★

9 months ago

Just got some work and emissions done and had a wonderful experience. Jarrett Turner was excellent in his assistance and customer service. He really made this a positive experience.