Charlie Clark Nissan Brownsville

Eliza

★★★★★

3 months ago

The service department was excellent. I finally got to meet Charlie Clark himself. Wanted a photo with him, but he was busy. Maybe next time, I go for service for my pathfinder. Orale!!

David Dixon

★★★★★

2 months ago

I had a service recall on a Pathfinder. The dealership had the parts available and me in and out in less time than anticipated. People were friendly and there was some good breakfast tacos and coffee while I waited.

Jeff Bradley

★★★★★

2 months ago

We had our 2025 Armada's oil changed. The service advisor was professional and personable. They were on time and finished the job quickly.

Sarai Cuellar

★★★★★

4 months ago

Took my SUV for an oil change and service advisor Angel Martinez was very patient, well-mannered and respectful. He also educated and suggested on next services my SUV needs. Thank you Charlie Clark in Brownsville to have employees with a great welcoming and attitude.

Michael Nino

★★★★★

2 months ago

Thank you Service Team for providing detailed upgrades/services to our vehicle. Alexis provided professional customer service with technical expertise and safety in mind. Continued success!

HEctor Herrasti

★★★★★

a month ago

Just a commen: I'm in the process of trading in my car, however, the trade-in value they offered was ridiculously low. I hope they can offer better deals in the future. As soon as I finalize the sale of my car, I'll be able to buy a 2026 Sentra.

Cynthia Benavides

★★★★★

4 months ago

I received excellent service today. The advisors were professional, knowledgeable, and took the time to explain everything clearly. The service team worked efficiently and ensured my vehicle was well taken care of. I truly appreciate the attention to detail and the great customer care from start to finish. I’ll definitely be returning for future services.

Melissa Patterson

★★★★★

3 weeks ago

I love it at Charlie Clark Nissan Brownsville! From sales to service everyone is kind, helpful and friendly. I love the text service reminders and that appointments are always on time! Great job! Orale!

Linda Gonzalez

★★★★★

a month ago

"Top-notch service at Charlie Clark! Huge shoutout to Lissette in the service department for being so attentive and helpful. She provided frequent updates and made the wait enjoyable with snacks and even BBQ. If you want great customer service and a friendly atmosphere, this is the place to go!"

eeedude8383

★☆☆☆☆

2 months ago

I went to purchase a Frontier and saw the discount of $9,500, I was told that they couldn’t let the vehicle go at that price, so they added a protection package worth up to $3500. I explained that package was optional and did not want the package. The finance manager stated that it cannot be taken off. I told him I couldn’t afford the vehicle with that optional package on. He refused to talk to me after that and would just walk away from me and say “it’s a great deal. I tried to explain I could get the military discount and he said that was the best deal and to forget about the military discount and he wasn’t gonna do anything else. Then the sales person came and told me that I could leave and come back tomorrow due to closing time pretty much. I started shopping for the same vehicle in San Antonio and they were willing to give me a lower interest rate through Nissan motor finance company.

Esme Lovee

★★★★★

2 months ago

Genuinely appreciate the shuttle service. I was able to go home and come back to pickup the car. Everyone was very kind. Alexis explained everything so well and reassured me when I realized I was late for my appointment. The pan dulce was a big plus! Thank you.

EL CHINO

★★★★★

a month ago

I have Zero Issues Big Thanks to my Advisor Angel and the Mechanics. Angel listens and understands what the customer wants and needs makes the visit a short one I’m usually in and out in 1hr. I’d say that’s fair for a walk in. Keep up the Good Work Charlie Clark and TEAM!

Steve Rivas

★★★★★

2 months ago

Julio Valle is an excellent representative. His approach to service and attentiveness is top level, timely updates to keep you in the loop, making accommodations in order to not disrupt your day to day and just his ability to put you at ease with the whole experience. I appreciate his help very much

Steven Gonzales

★★★★★

a month ago

This place has delivered everytime I come for service and a vehicle. The staff is real friendly and informative , they make the visit smooth in a timely manner. The staff informs me on recommendations, pay assistance programs and they don't hassle me to get it done right at that moment. This location help me get a vehicle when other dealerships couldn't, I will continue to go to Charlie Clark Nissan brownsville to service my vehicles.

Gabriela Serna

★★★★★

4 months ago

I had an amazing experience at Charlie Clark Nissan Brownsville! The sales team was incredibly welcoming, patient, and knowledgeable — they truly go above and beyond to help you find exactly what you’re looking for without any pressure. Everyone I worked with was friendly and made the whole process super smooth. The service department is also fast, efficient, and reliable. They get you in and out quickly while still taking the time to explain everything and make sure your vehicle is taken care of properly. I always feel confident bringing my car here because I know I’m in good hands. Overall, Charlie Clark Nissan Brownsville provides excellent customer service from start to finish. Highly recommend!

Adam Eldred

★★★★★

3 weeks ago

One year ago, I had purchased a 2025 Frontier from you and unfortunately it had been stolen from me. As I began to look for a new truck, Vini Garduño was exceptionally helpful in helping me get the process moving with ETCH and Gap to get a quick resolution, not only did I get an amazing new truck, Vini was absolutely instrumental in helping me resolve all my issues especially with my Lender. All I can say is that I will be a customer for life. The customer service at your dealership is unmatched and thank you Vini for working tirelessly to help me.

Lyza

★☆☆☆☆

a month ago

DO NOT do business with Charlie Clark Nissan in Brownsville. From the salesmen, to the finance guys to the General Sales Manager, they were very dishonest all around. I made arrangements to drive from Donna to Brownsville for a used vehicle I was interested in on a Wednesday after work. I gave them my information, and they ran my credit, assuring me we were good to move forward with financing. Neither the salesman Mr. Villarreal or the finance guy called me back the next day with payment details. I had to reach out to them MYSELF on Friday to see what the payment would be. When I finally reached a good payment price with the finance person, they told me someone else was interested in the vehicle and was coming in to purchase it. They pretty much said whoever gets there first will take the vehicle. RIDICULOUS! I had to take time off of work to try and get there before they sold it, but they did ANYWAY! The GSM, Rick, was very apologetic, asking me to give him a day to make it right, that he would find me that vehicle with one of his dealers, and get me to the payment I needed. That was all a lie. They found me a vehicle that I was willing to buy almost $10,000 less than the first vehicle. The payment was still way over the price I told them I was able to pay. I had to go back and forth with the finance people. They refused to remove a “maintenance” package that they stated was part of the finance package. Nowhere in the online price does it say that maintenance package is mandatory. Making it part of the finance package is shady and deceitful so check your paperwork before you sign anything. The man doing the final paperwork kept telling me that if I didn’t want the vehicle to not take it just because I was back and forth with the pricing. What kind of dealer does that???? They had me at the dealership from 1 p.m. to 6:30 p.m. dragging out the paperwork, wasting my time. I really wanted to do business with Charlie Clark, but because of this experience, I will never do business with them again. The climate in the dealership was very machismo, unprofessional, and deceitful. I will be reporting to the BBB. Very bad for business Charlie. I ended up finding a brand new 2026 for the same payment price at Bert Ogden Nissan in McAllen. They did all the financing/dealing over the phone. All I had to do was go in and sign my paperwork. Do Better Charlie Clark in Brownsville!!