About Business
Classic Collision brings expert Car Repair solutions to the local community in Aloha, OR, Hillsboro. From Auto body shop, Auto dent removal service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Aloha, OR appreciate their attention to detail, leading to a consistent 4.5/5 rating from 267 reviewers. By focusing on the specific requirements of the Aloha, OR area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Aloha, OR and beyond.
Google Reviews
Aaron Gilbreth
★★★★★
6 months ago
Classic Collision was professional the entire experience for me. Giving me updates on repairs and parts coming in. The finished product was unbelievably maculate. I’d recommend CC to anyone looking for a auto body shop in Beaverton.
Steve Lent
★
☆☆☆☆
9 months ago
If I could give this shop zero stars, I would. Complete lack of communication, flat out lies about how service would proceed, extra time wasted for my repair for absolutely no reason, and worst of all, not willing to take any responsibility for their mistakes. Worst shop repair experience I've ever had. The manager of the shop seemingly has no idea what his employees are doing or saying, and is completely unwilling to take responsibility. Be warned, if you are forced to use a "State Farm Select Service" shop to start your claim RUN don't walk away from this shop. I was forced to sign a digital approval of service form to even drop the truck off at this shop, then was required to show up to sign the form again in person. I was told multiple times I would still be able to review the estimate before I agreed to repairs. In fact, the signing of this form was required to even get an inspection done, after which I should have still been able to choose where or if the repairs were even done, as is the law in Oregon, and the wording of my insurance policy. Then when I finally got the estimate, I called the exhaust shop doing the work and found out they had already finished with the repair. I was VERY clear in person, over the phone, and over email to multiple people at Classic Collision, including the manager, that I approved them to transfer the vehicle to the exhaust shop to get the estimate done, but wanted to review the estimate/inspection before repairs were done. Classic Collision's response? No chance to review any estimate, no input on how the repairs would proceed as promised, and the work was completed before I had any input on the type or quality of parts being used. The response from the manager? "Sorry about that." That's it. No offer of being able to to do anything for me, no real apology, and that's it. Just come pick up the truck. State Farm's response? Well, since you signed that authorization paper, there's nothing we can do for you. Super. Thanks a lot. Classic Collision doesn't stand behind the word of their employees, doesn't stand behind their work, and will do nothing for you if you aren't satisfied. Avoid them at all cost. This is the least communicative, least transparent, and least professional service shop I have ever used.
Nitish Bhardwaj
★★★★★
3 months ago
Classic collision is best when it comes to damage repair! They are professional, keep you updated and deliver within a given time frame. 100% recommended for car repairs!
Chan-Phirath Farley
★★★★★
a month ago
They did a great job and they finished my car before they estimated the time and the people were friendly and helpful.
Nathan Richards
★
☆☆☆☆
Edited 6 months ago
Oscar wrote up over 3k in purely cosmetic damage (literally scrapes and scratches). This caused my insurance to total my vehicle. Literally because some guy at an off brand shop can write up THOUSANDS in purely cosmetic damage. Edit: I was able to get my truck fully serviced at the Tonkin Chevy Service Center. I paid a little under 1k for all the necessary *mechanical* repairs. This is 1/4th the price quotes to me by Classic Collision for *cosmetic* repairs. DO NOT GO HERE.
Roger Tanimoto
★★★★★
a year ago
My car was riddled with about 70 acorn dents and Classic Collision fully fixed/restored it. Paint is holding up nice over a year later, awesome work from CC!
Himanshu Luley
★
☆☆☆☆
2 years ago
Extremely poor experience. I had given them my car to replace the core support under the car. However it took the longest to get an appointment and then even longer after I gave them the car to get it fixed. I went with them because my insurance told me I would get a better price if I do it with in network provider. Turned out their ultimate charge was higher than dealership. Once I got my car back, it was in a terrible condition. It wouldn't start. The hand break was faulty. I went back to ask, and they said we did nothing with it. Almost about a week after I got it back, my engine light is on, battery is drained and on asking Jeff and Becky they directed me to their boss who completely refuted any responsibility of my car. He said you should talk to your insurance. If I was aware of this terrible work, I wouldn't be at your place in the beginning.
Tom Wicke
★★★★★
4 months ago
They were clear in communication of work needed and cost. they communicated clearly. They were personable and understanding of the personal value of my car. I would highly recommend them.
Tammy Schlesser
★★★★★
4 months ago
5 star work! They fixed my car good as new. Great customer service and done before the estimated time! I highly recommend this friendly caring team!
Joshua Wise
★★★★★
4 months ago
Almost immediate turnaround on a repair job after being rear ended. Amazing service and great communication. Got my car back two weeks earlier than estimated. Would would 150% recommend Classic Collision in Aloha
Cathy Chase
★★★★★
2 years ago
Hi! Really happy with their work. I torqued my bumper off on my garage and man these people are the best. All new Toyota parts and mostly Jeff worked so patiently with me. He has great customer service skills! Check it out! Back to pre loss and guaranteed! They also worked directly with my insurance Co! Appreciate them!
Shane Vertner
★★★★★
3 months ago
My car was hit and these guys did the fix up. It turned out really well and they had great communication the whole way through. They also had a nice price breakdown which I appreciated being able to see where the money went.
laj xiong
★★★★★
a month ago
Problem: Automobile head-on collision required car repair (bumper, grill, hood, etc.). Classic Collision (Triston J.) did in-depth exam for car health (lots of photo documentation) and replaced all parts to get our car looking and operating good as new. The process was easy and we got our car back on the road a week after drop-off. 5/5 would bring car back again for repairs.
Tim DeMumbrum
★★★★★
3 months ago
The entire process from inspection to pick up was very smooth. I’m very happy with the quality of the work done to my vehicle. They even vacuumed and cleaned prior to my picking it up. That was a nice touch. Strongly recommend.
Brian Crow
★★★★★
11 months ago
Classic Collision completely fixed the front end on my car and installed a carbon fiber hood flawlessly! They were also really great with customer service and even helped me out with a few extra things I asked for. Highly recommended!
Michael Avery
★
☆☆☆☆
Edited 3 weeks ago
Very poor communication. The GM or case worker won't call me back. Kept my car over a week longer then estimated. No one will answer questions on why they needed my car another week. Wouldn't recommend they just give you the run around. Wish I could give zero stars. Worst experience very poor customer service.
Jared
★★★★★
2 months ago
Very good techs / employees here. Dropped my vehicle off after an accident and they were thorough with their inspection. My particular vehicle (Honda) was done in about a week.. but I don’t know if they work that quickly with ALL vehicles.
Lisa Buckley
★★★★★
4 months ago
I had a great experience with Classic Collision. Oscar was friendly, thorough, and incredibly communicative throughout the entire process. He kept me updated at every step, and the repairs were finished a full week earlier than expected. My vehicle looks great and the whole process felt smooth and stress-free. Highly recommend!
Kyrsten Sprouse
★★★★★
3 months ago
They did a phenomenal job, clear communication, and customer service was amazing! I hope i don’t get in another car wreck, but if i do, i will definitely return here! (: - they went and found the specific wheel cover for my bronco that i loved. My license plate had a huge hole in it, they took the time to make it look as normal as it could. Kept me updated on when the bronco was going to be done, my copay, and the estimate. When i came to pick it up they started it and turned on the heated seat and steering wheel so that it was comfortable. They also cleaned the outside and inside!!! So thankful!
hamz
★★★★★
3 weeks ago
I was initially very skeptical, especially after reading so many, negative reviews… also this was my insurance’s - suggested shop, so I felt somewhat, more inclined to trust them. After already being involved in a very inconvenient collision and stressful situation to begin with; I was beginning to have major doubts. After the lack of communication, excuses I was being told about the estimated timeframe and unexpected delays. I learned that the person who was in charge of communicating with me, was also leaving the company during this process… Then my entire experience with classic collision really shifted, when all of my frustrations and concern was mediated. They really went above and beyond to assure me that, that persons behavior, did not reflect the professionalism of the shop. After finally getting my truck back, the work they had done, looked almost as if the accident had never happened. And after I had spotted a few very minor issues, I had stopped by the next day, later in the afternoon. Guillermo immediately got the last issues I had addressed, and sent my truck into the back to get fixed. The alignment was slightly off, and he had immediately set up the service with a third party, which would take a few hours to be done. They also offered to drive me to my house, so I didn’t have to wait, and they came to pick me up when my car was completed. As inconvenient as some of the initial issues were, I’m very grateful for the time they took to assure me that I had nothing to worry about and I am very pleased with the repair work they did. Antonio and Guillermo, thank you very much - for all of your hard work, accountability and honesty. They truly changed my entire experience. Thank you!
