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About Business
Complete Auto Care is a highly-reputable Car Repair service provider based in Saginaw, MI. Complete Auto Care covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 68 reviews and an average rating of 4.0/5, Complete Auto Care is a trusted name in the industry. Their presence in Saginaw, MI ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Connie Stark
★★★★★ This is the only place I take my car. Always does a great job. Reasonable pricing.
RJ vanochten
★☆☆☆☆ Do not take your car here. You will get back in worse condition then you sent it there. I sent my ford in for a water pump he got it done. It overheated a day after I got it back. I sent it back to him for a look and now it needs a head gasket. That's going to cost me four grand. Would not recommend
A
★☆☆☆☆ I brought my 2016 Ford Escape to Complete AutoCare over a year ago for a transmission rebuild—a major repair that should have been handled with professionalism and integrity. Unfortunately, my experience with this shop and its representative, Pat, has been nothing short of disappointing, frustrating, and full of empty promises. Since picking up my car, I’ve encountered serious issues that were not present before the rebuild, and the transmission still isn’t fixed and requires further repairs. Alongside the transmission leak, the axle seals are leaking, the rear differential has failed, and several sensors are malfunctioning. All of these problems began immediately after Complete AutoCare’s work, and another mechanic has verified that these issues are due to the rebuild not being done correctly. Despite my patience throughout this process and giving Pat numerous opportunities to make things right, he has repeatedly failed to follow through. He has promised to resolve the issues on multiple occasions, only to ignore my messages and leave me with escalating repair costs. The repeated dishonesty has made this situation even more frustrating, especially since he was paid in full for a job that clearly wasn’t done correctly. I have been more than fair and patient, waiting over a year for a solution to this ongoing problem. My attempts to communicate have been met with silence, despite providing a detailed estimate from a second mechanic. It’s clear that Complete AutoCare has taken no accountability for their poor work, leaving me with a vehicle that now requires thousands in additional repairs. At this point, I’m left with no choice but to pursue formal complaints with the Attorney General, the Better Business Bureau, and my state’s consumer protection agency to address the lack of accountability and professional negligence in this case. I would not recommend Complete AutoCare to anyone. The lack of honesty, responsibility, and professionalism is unacceptable. This is a warning to anyone considering this shop—be cautious and prepared to face serious communication issues, unfulfilled promises, and potentially costly repairs if things go wrong.
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