About Business
For professional Car Repair care in Tacoma, WA, Tacoma, look no further than Coopers Auto Repair Specialists. Their team excels at delivering top-tier results for Auto repair shop, Auto electrical service, Brake shop and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 592 pieces of feedback. They have become an integral part of the Tacoma, WA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Tacoma, Coopers Auto Repair Specialists is ready to assist with your next project or repair.
Google Reviews
Em Castle
★
☆☆☆☆
10 months ago
Please heed the recent reviews saying this place takes advantage of customers. I got a tail light replaced here last April and it was great! Pricing was super transparent and they were fast. However I took my car back last week to get serviced and it was horrendous and in line with other recent negative reviews. I made an appointment for Saturday at 9am a week in advance. I call the Friday before to make sure I can drop it off, they say it might go into Monday. Deeply not ideal as I am a teacher and I commute to work, but I liked my experience last time and needed my car seen. I had to have my mom call for me because I can’t make calls during the school day, they didn’t even look at it until Monday afternoon when they say they can’t find what’s wrong and ask to keep it another day so their master technician can look at it. I was hesitant because I had to get a rental car to get to work but they say they get a great discount with enterprise. However, the discount is fixed so it saved me an entire $2. Tuesday they finally diagnose my car and let my mom know that it will be $1400 to fix not even half of the things they would like to and that $230 of that was just to look at my car. My mom asked if I was informed of diagnosing it costing $230 and she was assured that I was but I absolutely was not! They have a camera in their lobby area and I would LOVE for them to check it because at no point was I made aware of that! And I would have picked it up Tuesday morning had I known that because between the rental and diagnosing any issues I am already out $340. Wednesday they fix what I can afford, I pick it up Thursday morning, meaning that my 9am Saturday appointment ran 5 days long!! I made a Saturday appointment purposely because of my job. I am sympathetic to staffing issues but I feel they were disingenuous throughout the process so I would get my car serviced by them. I am so disappointed with my recent experience. I was thrilled to find a trustworthy mechanic that was open on Saturday’s but it feels like they take advantage of people at random.
Kelli Cinco
★★★★★
6 months ago
My car was a difficult fix. It needed specific parts that took longer than expected to get delivered but Coopers kept in constant communication with me and made sure I knew they were working on it and doing everything they could to get my car back to me as soon as they could. Very professional.
Shaun paul Williams
★★
☆☆☆
2 months ago
Over priced on everything it costed me 275$ just to do a dyno to check the problems im having and then 7000$ and something to fix the rough idle in it chevy silverado 2010 so bring a heavy wallet or good plastic and your first born good luck ....but the people where fantastic
Emerson Dasalla
★★★★★
7 months ago
I recommend this shop to everybody they takes care of their customers seriously. I love the fact that they will diagnose your car right away and will give you that detailed things that needs to be done. They are honest and they don’t rub customers. Shout out to Lance thanks man your the best.
Elizabeth Satiacum
★★★★★
4 months ago
The whole team was Professional. They were pleasant and very thorough with my older Subaru! I highly recommend them
Steven Howe
★★★★★
Edited 7 months ago
I recently took my 2016 Ford F-150 to Coopers Auto Repair in Tacoma for some cooling upgrades and fluid maintenance, and overall, I had a positive experience despite a minor hiccup. The team did an excellent job installing the transmission cooler—it went smoothly, and I've already noticed better temperature management during drives. The transmission service and transfer case service were also handled professionally; they were thorough, explained everything clearly, and got it done on time without any issues. The staff was friendly, knowledgeable, and communicative throughout. The only downside was that they couldn't complete the auxiliary oil cooler installation due to a manufacturing defect in one of the Mishimoto parts (the thermostatic sandwich plate had improperly machined threads, preventing a proper seal). It wasn't their fault at all—they identified the problem quickly and advised me on how to get a replacement from the manufacturer. I'll definitely bring it back once the new part arrives. I'd recommend Coopers for their expertise and customer service—5 stars!
Charlton Hall
★
☆☆☆☆
2 months ago
Wanted to charge me $10,000 to fix a 2012 car. Loaded on a bunch of unnecessary extras on the estimate, all of which we twice the going rate for our area. I'd stay away from this place.
Gabe
★★★★★
4 months ago
These dudes know their stuff and they were very accommodating for me even while short staffed. Lance was super cool and was able to get me in and out quickly and they were able to get the job done right! 10/10
Eddie Ramos
★★★★★
8 months ago
Cooper's Auto Repair Specialists in Tacoma is hands-down one of the best auto shops I've ever worked with. From the moment I walked in, I was greeted with professionalism, transparency, and genuine care. The staff was knowledgeable, honest, and took the time to explain what my vehicle needed without pressuring me into unnecessary repairs. They diagnosed the problem quickly and gave me a clear, fair estimate. The work was completed on time, and my car now runs better than ever. What really stood out was their integrity—it's rare to find a shop that puts the customer first and treats your car like it's their own. If you're looking for reliable, skilled mechanics who take pride in their work, I highly recommend Cooper's. Great customer service, fair prices, and high-quality repairs—what more could you ask for?
Shelley Riley
★★★★★
9 months ago
The employees were professional, understanding and kind. Great Customer Service. I had a fuel pump replacement and so far all is good. My car is running smoother but most importantly it's not leaking fuel anymore. Scary situation. I'm glad my call to Coopers Auto gave me the help I needed to get the issue fixed. It was fixed and ready to go faster than I anticipated.
Bbarb
★★★★★
2 months ago
Very personable, straight forward. The fact that they offered to pick me up was an unexpected pleasant surprise. No business has ever gone an above and beyond like this.
Muscle Mami
★★★★★
4 months ago
Saved my BEHIND before taking a road-trip! Went for an oil change on 10/31/2025 and they saw my tire was unsafe to drive. We replaced it at the same time. On my road trip on 11/01/2025, I hydroplane so many time due to the weather, I would not have been able to recover IF my tire popped. Thank you Cooper’s for keeping me and my rugby team safe!
Jennifer Dennett
★★★★★
3 weeks ago
Staff is friendly and honest!! Anytime I need help with my truck they fix it in a timely manner. Very efficient business
Tim M
★★★★★
Edited 5 months ago
Totally accommodating, up-front honest assessment. More-than-fair pricing, even adding a discount coupon I wasn't aware of, further beating a quote from another shop. Quick, thorough evaluation and workmanship. In short, everything you ever wanted at a mechanic's shop, but though you'd never get: Respect, honesty, and fair pricing.
Kimberly Starks
★★★★★
Edited 2 months ago
I've had 3 different cars and have taken them all to Coopers. I love how honest and trustworthy they are. Being a female they do not try to tell you things need fixed that dont need fixing. I would 1000 percent recommend them to everyone. Thanks guys?!
Cheryl Rego-Smithingell
★★★★★
4 months ago
Lance, very nice guy… got my car in and got the work I asked for done. I am pleased .. Very professional and polite. They were ver knowledgeable and gave me a report of any issues my car may have been having along with the services I had asked for. My car is in good shape.. thanks
Pat Vance
★★★★★
2 months ago
Took it in for a rough idle. They checked that and inspected the vehicle. Got a full report on the truck. They found a lot of items that needed attention. I got spark plugs and wires. Priced seemed high but I haven’t had work done in a few years from a shop. Price on everything is up these days. Their service= 5 stars.
T- ROD
★★★★★
2 months ago
Cooper Auto Repair in Tacoma is a solid shop. They do an awesome job communicating and keeping you updated on your vehicle whenever possible. I also appreciate that they offer pre-purchase inspections for vehicles you’re considering buying. Honest, professional, and reliable—these guys are great.
Michelle Sue
★★★★★
2 months ago
Great service!! They got me in early on New Year’s Eve for a diagnostic on a “ check emissions “ light. There was a problem with the first catalytic converter part which was resolved quickly. Catalytic converter, 2: O2 sensors replaced with new wiper blades. Lance expedited a rental vehicle from Enterprise. They were great at communicating and very efficient! I highly recommend Coopers Auto Repair Specialists on 103rd in Tacoma!!
A Islas
★
☆☆☆☆
a month ago
I don’t usually leave bad reviews, so it honestly took a lot for me to write this. I brought my vehicle to Cooper’s Automotive for a specific issue and paid for a diagnostic inspection. My understanding is that when you pay for a diagnosis, you’re paying for the problem to be correctly identified so it can be properly fixed — not to go through a guessing process. I ended up spending over $1,600, and unfortunately, the original issue was still happening after the repair. When I brought the vehicle back, I was then told it was something else. That was very frustrating, especially after already paying for the inspection and repairs. I truly hope this feedback is taken constructively. Accurate diagnostics and clear communication make a big difference in building customer trust. I’m sharing this in hopes that improvements can be made so other customers have a better experience in the future.
