Crash Champions Collision Repair South Pasadena

Dorothy J. English

★★★★★

Edited a year ago

Excellent customer service. They are a classy business. I appreciate their expertise in the auto collision repair business. I highly recommend them

Jesse Knight

★★★★★

8 years ago

This place is absolutely wonderful! I spoke with the manager Peter, and he was extremely helpful and kind. My car was hit a week before I needed to move to Dallas from LA, and I did not have time to get all of the damage fixed beforehand. Peter made time to repair what was needed so that I could drive 1400 miles safely, and then have the cosmetic damage fixed in Texas. They fixed my rearview mirror very quickly, and even glued an additional broken panel on my dashboard that had already been broken while they were at it. The lobby is nice and clean, too. I highly, highly recommend this shop, they work quickly and take excellent care of you & your vehicle!

Randy Perry

★★★★★

4 years ago

I've used the South Pasadena Service King for several jobs with multiple makes and models of cars over the past 10 years and have always had a great experience with their staff. Their prices are fair and they tend to turn even complicated repairs around in a week or less. I highly recommend them.

Elena Langhdon

★★★★★

6 years ago

Took my cars here several times and have been extremely happy with the service. Staff are incredibly friendly and attentive. They want to make sure you are back on the road as fast as possible. If repair is anything but perfect, they make sure to fix it to highest level of satisfaction. Amazing. Thank you!

Teresa Carlos

★★★★★

7 months ago

5 stars is not sufficient enough I give Crash Champions Collision Repair 100 Stars for their excellent customer service and prestige work on my car Wow!!! my car is in tip top shape I am very satisfied thank you so much for your amazing work thank you Joseph,David and Juan and to the rest of the crew I surely recommend this place if your looking for top quality service and prestige work. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

William Sykes

★★★★★

3 years ago

The process of dealing with Service King was very simple. The communication with them was always open and clear. I dropped off my car and they provided an estimate and time line when they said they would. After that I was given an estimate of when my car would be ready. Of course there are issues with the supply chain that delay everything. However, I still got my car back within the range they said it would be ready. The results are excellent. Looking at where the accident happened, you would never know there was an issue. My car was returned in wonderful condition. If I'm ever in this situation again, I will not hesitate to return.

Gerry Hou

★★★★★

5 years ago

We’ve had autobody repair work done on my mom’s car at Service King | South Pasadena several times now. And, we are extremely happy with the quality of work and the personal service that this shop provides. Whether it was getting the repair done through insurance or our own out-of-pocket instances, each time Service King | South Pasadena provided excellent repair quality, friendly service, and a quick turn-around. I especially appreciated when we did out-of-pocket repairs that they worked with us to lower the price as best they could. I also liked that they offered convenient shuttle drop-off service and made dropping off and picking up the vehicle quick and easy. I also like that the car is clean and washed at time of delivery. Our family used to go to another well-known chain store body shop In Alhambra. But, honestly- they’ve never done a repair perfectly 100% And, I constantly had to go back for follow-ups. It was tremendously time-consuming, and the repairs just never looked pristine. I’m very happy that we decided to give Service King | South Pasadena a try. And, I wish we had come here sooner. Definitely recommend them and will be coming back.

E B

★★★★★

4 months ago

Very professional. From start to finish they kept me updated on the progress. They even finished early.

Jadie Beltran

★★★★★

a year ago

Very communicative shop! I loved that they texted me each day to update me on my car and they always answered their phones when calling! They did an AMAZING job fixing the vehicle and it was only in the shop for 2 quick weeks. When I picked up my car it was quick process! They took the time to wash it before returning it to me which is greatly appreciated. Would recommend this shop for repairs

Chad Marshall

★★★★★

11 months ago

Brought my BMW 7 series in for a scratch on my front bumper. Lily, David, Randy and team took such great care of me and my car. They were in constant contact with me throughout the entire process. They did such a great job that you could not tell anything happened to it. 5 stars!!!

Edwin Reyna

★★★★★

a month ago

Great customer service from the manager Alain, gave me a customer pay estimate and answered all my questions. A++

Lauren Gordon

★★★★★

11 months ago

Let me begin by admitting I was hesitant to try a new repair shop. However, after my accident, my insurance carrier (USAA) highly recommended this shop for my repairs. I am so glad I followed their advice! I am exceedingly grateful for the services and interactions I experienced with Crash Champions. The work done, coupled with the professional and personalized treatment I experienced at this South Pasadena shop, far exceeded even my best expectations! I write this with all sincerity. When I first arrived, Randy assessed the damage, then he took care of the rental car pick-up. Within a few days the repairs were completed, and they were even finished sooner than expected. When I returned for pickup, the auto repairs were above and beyond what I had ever experienced at other shops. Not only was the initial repair work completed, but also, my front lights were polished and an additional eyesore had been repaired/removed as well. To explain, I am a secondary teacher and our school had a student who thought it was funny to carve a penis into a few cars in the teacher’s parking lot. That said, when I arrived to pick up my car, not only had the needed work been completed, but also, Randy had used extra paint to repair and remove the unsightly image I had endured for the past five years. The car I drove off the lot looked brand new! This repair shop additionally has a relationship with Enterprise-Rent-A-Car, and you don't even have to return the rental car. When the work is completed. The rental is left at Crash Champions to be picked up by Enterprise, which makes your experience even easier. My previous experiences required additional time to return the rental, get driven to the auto body shop, and then expect the repairs to be there, but with paint smells and fumes for a few days. This time, no rental return, no fumes, and amazing repair work! When I say this particular shop exceeded my expectations, I genuinely mean that. I highly recommended this auto body shop, and am so grateful for their exemplary work and personalized service! Thank you!

Dominique B.

★★★★★

10 months ago

The staff at Crash Champions is super friendly, helpful, and responsive. I've never had such an easy and pleasant experience getting my car repaired. My car was ready ahead of schedule and returned washed, including the interior, which was a nice surprise. High quality repairs and straightforward, stress-free process. Highly recommend.

Rickey Santos

★★★★★

a year ago

Came in because I was rear ended and this was the shop that AAA referred me to. The job required a bumper replacement and I was updated each step of the way. I dropped off the car the Friday before Labor Day weekend and I was able to pick it up the Friday after. Randy and the team were extremely helpful. They were attentive and delivered on promises within the expected timeframe. Above all they washed my car and picked me up from my house on the day I received my repaired vehicle. Photos below show the before and after (non OEM part)

Mandy Ruderman

★★★★★

6 months ago

This past year, both my mother and I were involved in car accidents. My accident came a few months after my mother’s collision. That said, my mother had such an exceedingly good experience with Crash Champions that she insisted I have then do the repairs. She promised my car would leave their shop looking even better than before the accident. She told me to contact Randy and to know my car would be in good hands. I am so glad I followed her advice! Not only did they get the repairs done a day earlier than expected, but also, this repair shop perfectly matched and repainted a large scratch on the front right corner of my car and free of charge! I cannot say enough good things about this specific repair center! Thank you, and please know that my mother and I continue to be thrilled with your repair team!

Vero Nika

★★★★★

4 months ago

Took my vehicle here for front bumper collision damage . Everyone was so friendly and helpful. Place was nice and clean. Juan helped get paperwork needed and guided me and my husband thru the process. My vehicle stayed for a couple of weeks. Joseph kept me informed of the status of my vehicle. Was very helpful in answering all my concerns. I was very satisfied with the work that was provided and the professionalism. Also thank you to David who also helped with answering concerns of my vehicle and the staff that worked in my vehicle’s repairs.

Javier Orozco

★★★★★

a month ago

Crash Champions in South Pasadena did excellent work on my vehicle. The estimate process was straightforward, communication was clear, and they worked directly with my insurance without any issues. The repair quality was top-notch. Paint match was exact, panel alignment was clean, and the car was returned detailed and spotless. Turnaround time was on point and there were no surprises. Professional team, solid workmanship, and a smooth overall experience. I would absolutely use them again and recommend them to anyone needing collision repair.