About Business
Residents of Portsmouth, VA, Chesapeake have long trusted Crash Champions Portsmouth (formerly Performance Collision Center) for their expert Car Repair needs. Whether you need assistance with Auto body shop, Auto glass shop, Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 274 reviews. Throughout Chesapeake, and particularly in Portsmouth, VA, Crash Champions Portsmouth (formerly Performance Collision Center) is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Crash Champions Portsmouth (formerly Performance Collision Center) for any Car Repair inquiries or to schedule a visit to their Portsmouth, VA facility.
Google Reviews
Douglas Allen
★★★★
☆
2 years ago
Great customer service. Had 2 minor issues that was resolved on 2 separate occasions, but should have been checked before releasing my vehicle to me. Everyone was friendly and ensured that my issues were resolved.
Francis Medina
★★★★★
a year ago
Had both vehicles serviced here due to insurance claims and customer service and technical crew went above and beyond to ensure service was done correctly first time up in a timely manner! No rework required, pristine level work, minimum vehicle downtime!
Joe Chop
★★★★★
3 years ago
High Quality repair work! Friendly & professional employees. Good customer service. Routinely kept me informed of repair progress via text. Has a relationship with nearby Enterprise Car rental office that makes pick up and drop off easy. Without question, I would use Performance Auto Body in the future for similar auto body repair services.
Henry Barber
★★★★★
5 years ago
I had a huge tree branch fall on my car two weeks ago smashing my windshield. The team there are very courteous and knowledgeable with their work, keeping you up to date with the work being done to your vehicle. They even cleaned and vacuumed my car. The work they did had my 07 4 runner looking like a brand new car. If you need your headlights done i suggest seeing them, the work there is very impressing you won’t be disappointed. Thanks again guys and gals for an awesome job well done!!
Pete Locklear
★★★★★
3 years ago
Great job restoring my truck to new. Customer service is becoming a lost art, but you absolutely nailed it. Thank you for keeping me up to date throughout the process. I can't imagine a more professional and friendly experience.
DEBRA DEBBLAY
★★★★★
2 years ago
Excellent customer service, they were polite, friendly and provided detail process of service. Repair was done in amble time and delivered ahead of promised timeframe. Great job all around, I would recommend them for any repair!
Jared Judy
★★★★★
2 years ago
They did a great job on my truck! Kept me informed throughout the entire process as things progressed. Entire staff was professional, helpful, and enjoyable to work with. Entire experience was outstanding!
Margarita Morris
★★★★★
3 years ago
Our brand new vehicle was shot at three times on the Highway. We called and Performance collision repaired the damages super fast and they were so friendly. It’s so wonderful to find a business that treats you like family esp when your car is damaged in such a traumatic way. 10 out of 10. We would recommend this place to our friends and family. Thank you Performance!! Thank you!
Stuart Littlejohn
★★★★★
3 years ago
Extraordinary service. They ordered the parts, upon arrival they set a timeline for repairs and then proceeded to repair the driver's side of our Ford Explorer exactly according to the schedule. We received progress updates via text as our vehicle made its way through the maintenance process. The car looks brand new, the paint job is beyond reproach, and the doors operate flawlessly! Very impressed with their professionalism, proficiency, and timely communication!
Jan Harris
★★★★★
a year ago
Laura at Performance Collision Center: A Lifesaver! I have told all my friends that if you're ever in the unfortunate situation of needing collision repair, look no further than Performance Collision Center and ask for Laura specifically! She is, in a word, fantastic. From the moment I walked in, Laura took charge and made a stressful situation much easier. Her expertise in identifying the damage to my truck was impressive. She didn't miss a single detail and explained everything clearly. She then ensured the repairs were done correctly, and I have to say, my truck looks brand new again! But what truly sets Laura apart is her communication skills. She kept me updated throughout the entire process and took the time to explain everything that was done in a way that I could understand. No technical jargon, just clear and concise explanations. I am proud of you Laura …
Joshua Seagrave
★★★★
☆
2 years ago
The shop was late in delivery because they ordered the wrong part. My only real complaint was that they did not keep me informed when they were going to miss their original due date because I was going out of town. They were able to figure out a way to deliver my car while I was absent which worked out very well. Overall they took great care of my car and have excellent workmanship but could improve on communication.
Cindi Rock
★★★★★
2 years ago
The technician stayed late to get my car ready for me. Everyone there has a great work ethic and attitude with their customers. It was a wonderful experience and I HIGHLY recommend. And appreciate. Thank you Performance Collision!
Valerie Anderson
★★★★★
2 years ago
This place is TOP NOTCH!! From listening to me gripe about the other driver rear-ending me at a full stop to me squealing with delight after seeing the repair work done with PERFECTION - THEY ARE ALL just an AMAZING group of staff!! Everyone that I had to talk to was caring, kind and MOST thorough!! My car was returned to me having not only been completely repaired BUT she was spit shined and sparkling from top to bottom & front to back and smelled soooooooo good too!!! I HIGHLY recommend having your car collision repairs done here!!
Becky Buchanan
★★★★★
8 months ago
Great experience with Crash Champions in Portsmouth. The team is very professional and the technicians are awesome. Highly recommend to anyone that needs bodywork on their vehicle!
Shamela Clarke
★★★★★
11 months ago
I wish I had the words to articulate ,how grateful and thankful I am towards this team ...Crash Champion collision on airline blvd in portsmouth have a client forever. It's very rare to encounter such genuine people . All of the team was pleasant, knowledgeable, respectful , above all they care ..Communication was excellent. Thank you guys from the bottom of my heart , may God bless each one of you and your families.
Dick Powell
★★★★★
a year ago
Brought 2 vehicles in for insurance covered repairs. Excellent job! Realistic repair time. Had to bring one back for an extremely unusual follow up repair which was done same day. Customer service is more akin to a 5 star resort than an auto repair shop. Amazing. And while I hope to never have to go back to a repair center, if I do I'm going here.
David Brown
★★★★★
2 years ago
Great work! Have had bad experiences around Virginia Beach. I will use them again if needed! Great work, delivered ahead of time, friendly staff, professional!
MiMi C.
★★★★★
2 months ago
Outstanding service from the beginning to the very end! I would 100% recommend to everyone!
Daijah Atkins
★★★★★
11 months ago
Had an amazing experience with them. They worked quickly and was very professional. I got my car back cleaner than I dropped it off. (Sorry to the techs for giving it to them dirty like that 😭). And the front desk girls are so nice and considerate! If I ever had to get body work to my car done again I would bring it back here and will recommend my friends come here.
Gene Cavasos
★★★★★
5 months ago
The saved my old Jeep Wrangler. They did a wonderful job and took great care of me. Thanks for the fantastic job! Gene
