D and D Auto Services

Amelia Davis

★☆☆☆☆

4 months ago

My fiance took my Toyota RAV4 here November 19th for a wheel bearing hub because I heard some scraping going on around my front wheel. When he picked me up from my job, the sound was still there. Don't go here to have your car worked on! A coworker recommended her mechanic, after he drove my car, he took off tire, only to expose the same original wheel bearing hub that I drove in with! Do not go to this location. Waste of money and time.

Salvador Zuniga

★☆☆☆☆

a year ago

Warning stay away, find somewhere better for your automobile needs!!! Had my car towed into the shop after talking with Walee so he could do a diagnostics check on my car. He told me there would be no diagnostic fee and to bring it in. Before we left we asked if we needed to sign any paperwork for leaving the car behind and he said no that he would just contact us the following morning when he knew what was actually wrong. The next morning he called to tell us the transmission went bad and needed to be replaced and quoted us $2k for the work to replace it. It was an old car near the end of its life so we decided the car was not worth putting that much in to fix it. We told Walee we would probably end up scrapping the car and he offered to buy it from us for $350 but we said no because the car had brand new brakes and a brand new catalytic converter in it and those parts were worth $500 at least. So we arranged to have the car picked up by the tow truck the next morning and brought back home and he agreed. When the car was brought back we noticed the stereo was missing from the car. No forced entry or broken windlws so it seems the car was left unlocked. When we spoke to the tow truck driver about the condition of the car when he picked it up, he said when he went to pick the car up, it was parked on the street outside of their service lot and already missing the stereo. We also saw that the car had been cleared out of our personal belongings - the glove compartment and center console were empty. They even took my trading card on the dashboard. Insurance recommended we file a police report and let the police work with the shop to figure out what happened while the car was in their posession since they have cameras on their lot. The officer came back and told us that Walee was not cooperative and basically told the officer that none of their cameras work and he supposedly had kept the the car in their locked service lot the entire time it was in their posession contrary to the tow truck driver's testimony. Regardless of what exactly happened, my car was broken into and parts and personal belongings were stolen while it was in their posession. They do not have working cameras to ensure the safety of your vehicle. They will park your car on the street outside of their service lot in a questionable neighborhood. I do not recommend you trust them with your vehicle! Just tired and disappointed because this shop came recommended to us and we wanted to trust them but we were left with more problems than we started with... If I could give 0 stars I would!

Cindy C

★☆☆☆☆

a year ago

I will never go here again. Changed out my brakes and my car is making so much noise. Waste of time and money. I’d definitely give him a zero if I could.