Dean Auto Collision Center

Vania Bae

★★★★★

6 years ago

Seamless service from beginning to end. The front desk receptionist is friendly and approachable. Dino himself is a gem: kind, courteous and efficient. The person I worked at with rental (didn't catch his name) was also very quick and kind. I have never had such an easy experience dealing with a car repair. Turn around time was quick (two days for my case) and the rental car was included. I am so very pleased with the service and the cost. They turned what I thought would be a huge nightmare into an insanely easy process and eased tons of anxiety for me. Love these guys. I highly recommend Dean Auto Collision!

Dara Bakar

★★★★★

5 years ago

This is the best auto and collision center in Rhode Island hands down! Dino was extremely professional, friendly, and helpful in getting my honda civic back bumper repaired as well as the engine cover. Being a busy healthcare professional, it is not easy to find time to have your car repaired. Dino made this process seamless from start to finish and had a rental car for me prepared. Dino and the company are wizards: sincere, friendly, courteous and efficient and they know how to get body work done!! The person I worked at with rental was also very quick and kind. Overall, I'm extremely satisfied with my experience here! Go here over anywhere else! You will NOT be disappointed.

Sindy Lee

★★★★★

6 years ago

Excellent and affordable service I recently had my rear bumper fixed after a valet scraped a good amount of paint off of it. When I arrived at Dean Auto, I was treated well by everyone, especially Dino. Dino was extremely friendly and gave me an immediate estimate for the repairs that was definitely on the lower end of bumper repairs from my research. The next day when I dropped off my car, Dino made sure to find me a ride home, since I didn’t have full coverage insurance that covered a rental car. Although he said the repairs would take 2 days, it ended being 5 days later that I could pick up the car. Still, I was happy since the car was much cleaner on the inside and out and the repairs went well. Overall, I’m very happy with my experience here, just make sure you can do without your car for a few days, especially if you don’t get a rental.

miriam contreras

★★★★★

6 years ago

This was my first time at Dean's Auto Collision Center and I am beyond impressed with the level of service I received. From the moment I walked through the door the staff was attentive though there is no doubt they are busy! Dino was very professional and answered all my questions and concerns putting me at ease throughout the whole process. They took care of communicating with the insurance companies (which can be very stressful); I appreciated that. I also appreciated being placed into a comfortable and clean rental while my car was being repaired. Overall, I am extremely satisfied with my experience and will certainly come back to Dean's in the future. I highly recommend Dean's Auto Collision for all your vehicle and rental needs; the customer service I received is unparalleled to anywhere else I have been to in the past! Full service, professionalism, kind and hard working staff; you cannot find this just anywhere!

Jonathan Martinez

★★★★★

3 years ago

Car had a dented fender from a poor parking job, minor and not critical but ugly. Car is now good as new! They even cleaned it inside and out! The folks at Dean's walked me through all my concerns and laid out all the work ahead of time so there were no surprises when it was time to pay. Everything was itemized down to the half-hour and priced fair. We paid out of pocket instead of going through insurance, and they managed to get the car in and out in less than a week. They offered to handle car rental while our car was being worked on but thankfully we didn't need one. Only downside to Dean's is that they don't take card payments and strongly prefer cash over checks. Something to consider if you don't have the cash on hand for an out of pocket expense. If the car ever needs another cosmetic fix, I'll be going here again.

Corey Lucchesi

★☆☆☆☆

a year ago

HORRIBLE!! Brought them my 2012 Buick Lacrosse fully loaded leather, sunroof, In-dash GPS, heated seats and more!! They send me out with a base model Corolla that smells like someone used it as a bathroom with the stains to match! I complained when they brought it out and my concerns went unheard. I work over a hour each direction by Boston and I'm 99% positive I'll be calling a tow truck on day 1. The complete lack of respect!! This is by far the worst experience with a body shop I have ever had. I'll be calling around to get my work done elsewhere. They might have it long enough for diag and that's it!

davis Walter

★★★★★

a year ago

I had a great experience with Theo & Dean collision Repair. My 2018 Maserati was rear ended and my back bumper had dents and side scrapes and my back up camera was broken - they were great and set me up with another Maserati rental and took great care of me / very attentive - i hope i dont get hit again but if I did I will definitely go back to them!

Cristian Hulsey

★☆☆☆☆

a year ago

Tried to rip me off. Quoted me 4500 for cosmetic damage. Total cost of parts online via the Toyota website was less than $150. Received parts in less than a week. Replacing the parts took me less than a day. I’m not mechanically inclined at all. (Will be getting it painted professionally to match the rest, all together well under $1000) They might do great work if insurance is paying for it, but would not recommend otherwise.

Jake Lamantia

★★★★★

6 months ago

The people at dean auto collision center are worth your every penny. They took my car in which it was completed damaged and they made it look like when I first purchased my car. These people even put new parts and checked everything before I picked it up completed free of charge. If you want the best go to dean auto collision center.

Tania B

★★★★★

3 months ago

These guys went above and beyond when they fixed my vehicle. I am impressed and so grateful for the amazing service. The work took some time but it was certainly worth the wait!

Constance Messmer

★★★★★

2 years ago

OMG!!! My door looks brand new! I cannot tell the metal was crumpled and the handle sheared off. Even though the before photo isn’t close enough to show the creases in the metal, you gotta trust me. Before and after photos are proof. Deans Auto Collision does remarkable repair work. I highly recommend them!!!

Ezrael George

★★★★★

7 months ago

Unfortunately I have had to come here at least 4 times now between my husband and I. Each time I have come they have always taken care of us. We will never take our cars anywhere else. They do an amazing job. Cars always come out looking brand new again, they communicate well, and are trustworthy. Very busy place and there’s a reason for that!

Alicia Johnson

★★★★★

6 months ago

Can’t say enough good things about this place! I found myself in a very unfortunate situation where I had been charged with a breathalyzer refusal and had an interlock device in my vehicle. Someone tboned me on my way to work and my car was not drivable. My attorney pointed me in the direction of Theo at Deans auto, who is certified to install interlocks and was able to get me a rental and install the interlock for me within just a few days. He also handled my car with the insurance which was unfortunately deemed a total loss. But without him, I probably wouldn’t have been able to get a rental to get back and forth to work. Once I bought a new vehicle , he got me right in the next morning to switch over the interlock to my new car. He was incredibly helpful, and so nice and during a tough time and made it a lot easier for me. Thank you! Will highly be recommending anyone to get their car repaired here, or go through them for any service needed as they are highly certified in so many things.

Marcus Dumas

★★★★★

5 years ago

My experience at Dean's was what any customer or patron should expect out of a business or service provider. I got into an accident in December of 2019, and Dean's was my shop of choice for repair. Prior to choosing this place, I knew nothing about it. My experience with Dino was SOLID. He assures you from the get go that he will take care of you, and they did just that. I got my car back and it was in better shape than it was before. I got in the accident. There were some minor issues that I had after the initial repair, and Dino fixed these things at no extra cost. I initially was in a rental car through my insurance that I had to pay a percentage of, but the team at Dean's got me into a car for free. I'd recommend Dean's fasho to anyone who needs the services they offer. I hope that your experience can be as good as if not better than mine.

kristine Gagnon

★★★★★

4 months ago

This place is top notch. My husband was struck by a barrel on the highway causing damages to his vehicle. He went to multiple places all of which didn't want to even listen and/or immediately suggested just totaling his car (which he didn't think was necessary). Rob took the time to LISTEN to my husband discuss his issues/concerns, and was very transparent and forthcoming about what his options are moving forward. By the end of the conversation they were able to come to an agreement to save my husband's car. I am thankful for people like Rob who take the time to at least listen to someone especially when they're in such a vulnerable position. Thanks Deans Auto!

Jason Beland

★★★★★

a month ago

My wife crashed our suv I never thought it would look the same again but dean auto body made it look even better than before it got crashed the left pic is before and the right pic is after thank you dean auto body

Tayren A

★★★★★

11 months ago

This is the second time I’ve had my car fixed at Dean Auto and I will never go anywhere else. I worked with Theo both times and he took really good care of me. The first time was a major collision with front end damage and they fixed it like brand new. This time wasn’t as bad but once again, I have received my car back looking better than before the accident. They pay attention to all details, no matter how small. The office is friendly and so easy to work with. Highly recommend!!