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About Business
Dieters Motors Independent is a leading Car Repair specialist serving the Oxnard, CA, Oxnard area. They provide a wide variety of solutions, including Auto repair shop, BMW dealer, Mechanic, and other Car Repair tasks. Boasting a solid 4.2/5 rating from 47 verified reviews, their reputation precedes them. As a locally-owned business in Oxnard, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Oxnard, CA.
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Google Reviews
ron sykes
★☆☆☆☆ Do yourself a big favor - Stay clear of this shop - they are dishonest when it comes to big repair jobs. This was my 2nd bad experience. The old saying "when someone shows you who they are - believe them the 1st time". I'm going to focus on the recent experience. I had my 2014 Jaguar F-type V8s towed from my home to this shop. I blew something while driving, because the the engine was idling rough. Joel the Service Manager, told me they would take a look and let me know what was wrong. Turns out they, recommended I have the engine replaced, because they got a no reading from Cylinder head assembly. Before the engine was going to be removed, I stopped by so Joel could go over the details - this was prior to the engine being removed. Note the undercarriage cover was still in place. I gave the approval to replace the engine. Jump to pick up day 1/30/26 - three months later. Because of my prior experience with the repair of my Porsche Cayenne Turbo, and all the missing parts from that repair - I knew to inspect the car before removing it from the facility. I ask Joel to put the Jaguar up on the lift so I could inspect the work. What I found was the undercarriage cover was missing - see photos. Now here is the rub; Joel says it was never there. that the car came in with out this cover. Nowhere on any of the intake and ongoing work order is it noted that this major (large) item was missing until I pointed it out during the pick up inspection. After bringing this issue to Chris(Joel's direct report) I was sent a text from him that said he would gift the cover to me since I had spent over $35k in repairs with them. and was a returning customer. That I thought was the right solution. Well, once Chris priced the cover ($850) he decided in order to cover this cost he would change the pricing of the work that was done to include the cost of the cover. Not good business; they removed the undercarriage cover - most likely damaged during the removal and now they don't want to pay for the replacement. And it gets better, Chris(man in charge) wrote of a document that said I could not pick up the Jaguar unless I release them from all claims , they would not release my car, and would charge me storage fees until I removed the car - and if not he would start the process of a lien sale on the vehicle. Under distress and undue pressure I signed the document and wrote the words "signed under distress. I had my witness sign the document too. She wrote next to her signature "signed under pressure". Now I am left to file a civil suit for the undercarriage cover, and let the court address the illegal practices that they employed. There are so many other honest shops in the area - don't waste your time with this one. I will update this review after the court date. Regards Ron Sykes
Rene Jimenez
★★★★★ Great service! Good communication. Repair cost what they estimated it to be. I have an older MBz S500. So parts are harder to get and you have to know what you are doing! They ordered the parts my S500 needed, removed and replaced, and I was on my way. Again, good communication, fair pricing, equaled great service. I’m back to burning rubber! Thank you Joel.!
Nilo Caldejon
★★★★★ Dieters Motors did a fantastic job fixing the oil fumes issue in my Beamer. I appreciate the free estimate and reasonable charges. looking forward to coming back, but hopefully not so soon. Thanks, Joel.
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