Discount Tire & Service Centers - San Bernardino, CA - Base Line St.

Cheryl Lewis

★★★★★

3 months ago

Bill is absolutely the best . helped me out when I really needed it . had another shop really take advantage of me . bill on the other had was so sweet and honest . went above and beyond to show me and explain everything needed. And got me payments. I will forever be a customer. ty ty ty

Yesenia Espinoza

★★★★★

5 months ago

They were very helpful with explaining and repairing my car. Both Sebastian and Victor were patient with me when explaining the process and recommendations needed for my car repairs, will recommend going here for good service and repairs for your car.

Larissa Miller

★★★★★

4 months ago

Great customer service! I needed help with a new tire and was on a budget and Bill helped me get a great deal. I definitely would recommend this place and I'll be coming back for sure.

Tomy Palacio

★★★★★

2 months ago

Customer service was very good. Bill the manager was very polite and informative. Hon and Gage did an excellent job on our vehicle. We appreciate the service.

Norbert Loewen

★★★★★

5 months ago

Esteban Garcia in San Bernardino Discount Tire treated me very kindly and helpful. He was very polite and kind and friendly. I highly recommend him as your customer care service man .. a true gentleman and professional. Norbert Loewen

Melinda Galvez

★★★★★

a month ago

Team was great wonderful service. Got me ready to move out of state and gave me options. Fast service.

N Moore

★★★★★

a month ago

This place is great! Kind, attentive staff. Super friendly. Did good work on my car and helped me out where needed. Thanks!

Kristine Chapparo

★★★★★

5 months ago

Bill was very nice. He explained everything. The mechanic explained everything what needs to be done. They showed me they had nails in my tires and that they could not patch them. Bill even went out there to make sure that if they can be patched as patching, if not, then this is what they can offer and so he did and he offered me a great price for a four tires so it was very thankful. It would’ve caused me more problems if I would’ve had a flat tire on my way home.

Suzanne Prentiss

★★★★★

Edited 5 months ago

Best place to go best deals best help couldn't ask for more. They take the time and listen to you they don't try and up sale you. I will always go here and Bill knows his stuff so I feel safe when I know he has taken care of my car! Great place!!

ALMA PEREIDA

★★☆☆☆

3 months ago

We have been taking our vehicle to this Discount Tire Store since we purchased it in 2022. When we purchased tires we also purchased the warranty for each. Over the course of the last three years we have had to have the tires replaced several times due to air leakage. We got a discount on the tires, but I think we should have received a free tire when the fault was from a faulty stem. Granted we did have a few flat tires that were not repairable, but we paid for those replacements. On our last visit, they refused to give us a discount because they said we didn’t have a warranty on it. All of the tires had been replaced through the store and all of the tires had a warranty so we were not happy with this outcome.

alan stanly

★★★★★

a year ago

Got a flat tire and this was the closest discount tire. Turns out, it's not the same as discount tire in san diego where I originally bought the tire. These guys were super nice and helped me get my spare installed (which was not easy) so I could take my tire back to the original store for a free exchange. Didn't even charge me. A gem in a pretty rough neighborhood. Highly recommended.

Itzel Cortes

★★★★★

3 months ago

Super great experience and deals as always! Bill and Esteban were really great as explaining everything and helping us find the best way to finance our expenses for today. Will for sure come back again for any future needs!

Ethan Crabtree (efeno)

★☆☆☆☆

3 months ago

Their alignment guy right now needs to be fired. I would’ve taken my car to a dealer, but I needed it done and didn’t have time to take it to a dealer, so I came here. Got a new tire for the front drivers side, which went smoothly, but then the tires weren’t rotated as they should have been, which I also explicitly said I needed them to do. The first alignment was so poor, that it was actually difficult to drive home. The next visit, the rotation was done and the alignment “was reset” as well, but it turns out, it wasn’t reset correctly. Third trip and they didn’t have someone to do the alignment. Fourth trip, the guy at the counter tried to blow it off like it was noting, saying it was off by a hair and “barely noticeable” which is NO excuse for poor work! I paid for a service to be done correctly, and they couldn’t get it right three times. If the steering wheel isn’t centered, and/or the car pulls, it’s not done! I won’t be coming back here. I can keep going about little things, but the most vital part of an alignment is the car being aligned, and it wasn’t after three tries

Lisbeth Cortes

★★★★★

3 months ago

This was my second visit to Discount Tires and Service Centers and I’ve had nothing but great experiences. Bill was kind and professional both times, and Esteban was awesome—he walked me through everything and helped me figure out the best way to tackle my car issues. They replaced my tires on my first visit and my struts and water hose this time. I’d definitely recommend this shop and will be coming back for future repairs.

Tlalli House

★☆☆☆☆

2 months ago

Dude literally just serving a lady who came in after me. "It's gonna be quicker for me to help her before helping you". What a joke.

Shivraj Gorakh Pisal

★★★★★

5 months ago

I had an excellent experience at Discount Tire and Service Center in San Bernardino. Bill and Esteban were extremely helpful and professional throughout my brake service. They took the time to explain everything clearly and made sure the job was done right. The service was quick, honest, and fairly priced. I truly appreciate their customer care and will definitely return for future services.

Aron Vazquez

★★★★★

a month ago

Needed tires asap and contacted this discount tire location after getting off of work. Esteban answered the phone and gave me a good estimate on services and pricing. Showed up 15 minutes later and he took my car in and Juan campos immediately got to work. Esteban was great and took care of my cars needs while keeping in mind my budget. He looked out for me and was very kind while doing so. Juan Campos was also great and ensured my car was ready for me to take it back on the road. I don’t leave many reviews but this location is honest, fair and understanding. You don’t see many places like this now n days. Thank you, Esteban. Que Dios los bendiga man 🙏 WILL 100% recommend you guys visit this location @ 101 W. baseline in San Bernardino!!