Duran Auto Service & Tire Inc

Jamielee Ramos

★★★★★

a year ago

I waited a week to write the review to see if everything was fine and I just want to thank Elias and Jose for their hard work. I came into the shop with an issue that was a little bigger than what they could handle but they didn’t turn me down. They gave me a quote, and went straight to work. Elias called me after work hours to confirm my car was in good shape and ready for pickup. I can’t thank them enough, and if i were to need anything else, they will be the first people i think of. Thank you so much!!

The Car Club Auto

★★★★★

Edited 2 years ago

Brought my Porsche 2018 for a wheel alignment and it was done within 2 hours and perfect. Not to mention the price it's excellent

ALBERTA FELIX

★☆☆☆☆

6 months ago

Owner of the business is not a trustworthy person trying to overcharge,stay away if you have another option

Jervis Manuel

★★★★★

3 years ago

Mr Duran thanks a lot for your services everything is perfect in my new Suv Ford after you did the Wheel alignment

Semih Özkan

★☆☆☆☆

9 months ago

Extremely unprofessional service. They’re not transparent at all about pricing it feels like they’re just trying to charge as much as they can depending on who walks in. The way they talk to customers is rude and disrespectful. Do yourself a favor and stay far away from this place.

mustafa bey

★☆☆☆☆

9 months ago

Do not trust their prices after they finish the job they will ask you higher amount for the same job that you agree on and they will present like they gave you another service,Owner is not trustworthy at all He’s obviously lying

Alicia Del Rios

★☆☆☆☆

a year ago

I always come here and never any issue. Recently I came here and took my car in to get two tires. After driving a good distance the next day, I noticed a weird motion when driving and making turns. The employee who changed my tires left the lug nuts loose on my wheel and did not secure my tire on my vehicle. More expenses now smh

Micaela Luz

★★★★★

3 years ago

I came to this auto shop to get my tires change, oil change & bearing issue. They were excellent and was able to fix my car as soon as possible unlike other mechanics I’ve gone to, Duran Auto service only took them a day to fix it which was very convenient for me and now my car is running smoothly with no worries! Prices were manageable and people were accommodating, very good customer service especially to Jose Cruceta who took care of my car and put priority. I will definitely come back and get my maintenance done with them again!!

Dale Long Classics

★★☆☆☆

a year ago

Went here to get my rear wheels balanced on my bmw, when i went out of town a couple days later i caught a flat on the interstate and i have a spare tire with the correct tools, breaker bars, Impact etc, They put the lugs on way to tight to the point where one of them stripped and left me stranded for hours, i have a heavy duty impact gun that couldn’t even move the lug, i had to heat it up after hours of being stuck and paying for a tow.. Stop over tightening wheel lugs….

Mercy Echenique

★★★★★

5 years ago

I went here to get 2 used tires and a wheel alignment since my steering wheel shakes while on the highway after I changed my flat tire. So I know I needed a wheel alignment. Good price for the tires! They noticed something was loose so they fixed it for a good price. I came back 2 days later because there was some squeaking so they checked it out. Fixed the issue and didn’t charge. Really appreciate it! Coming back soon for brake work. Thank you for your service and kindness! 👍🏽 I love how they called me the next day to make sure the service was good and I was happy! Great business!

Emre Tunç

★☆☆☆☆

2 years ago

I went to change the tire and balance the wheel. They couldn't adjust the wheel alignment. They lost the valve caps on my wheels. They did extra work and got paid more. They dropped pieces between the discs of my car and caused damage. When I said these, they shouted at me and did not solve my problem. I made my complaint to the necessary places. Don't go, this is a scammer's nest.

Emre Tunç

★☆☆☆☆

2 years ago

No one can call me a liar, including you. My car's pads and rotors are new. The piece I removed from the back of the rotor is the piece that gets attached to the tire while adjusting the wheel alignment. She couldn't have gotten there by chance after you adjusted the wheel alignment of my car, right? You constantly make excuses and do not offer solutions. You still blame me. I work for 2 days for the money I gave you, but you take the money, do not do your job properly and damage my vehicle. When you gave my car back to me, the tires were not even filled with proper air, I repaired it. What is your occupation? Either do your job properly or don't work at all and don't victimize people. On top of that, you're commenting on my manners. But don't worry, I objected to the necessary places and I will not let it go. It's a shame you sold yourself for money..

Christopher Trastoy

★★★★★

6 years ago

I came to Duran Auto to get a wheel alignment done on my car. They were busy and took me in right away. My wheel alignment was done in less than 15 minutes and my car is driving the way it should. They do good work and are affordable. I would highly recommend Duran to locals and foreigners alike.

Jasmine

★☆☆☆☆

2 years ago

They are liars, please do not come here! They actually went as far as making up a story about what was wrong with my car while not test driving it and hiking up a price for fake repairs. The Holy spirit led me to another Mechanic that is way more honest than Duran. They also can ruin your car through a bad oil change. Go there at your own risk and prepare to be in peril, there are way too many mechanics in Paterson for you to feel like you must go to the worse in town!

Domonique Reynolds

★☆☆☆☆

3 years ago

I was hoping to find a place for an oil change on Memorial Day and this place happen to be open. I unfortunately was unable to get to my regular spot due to it being a holiday. I really needed an oil change. So I went here. I paid 114 for a full synthetic and tire rotation. Service was very quick I left and realized a noise coming from underneath my vehicle. It was the cover from where they did the oil change. The employee that worked on my car used ties instead of the screws that was originally there. And when I told this to the guy he said no screws were there and he had to believe his worker over me. I said I watched the previous person who did my oil change put screws and bolts back in the cover. He basically called me a liar. Then he said he don’t want to argue. I said I came here with no noise I want to leave without noise. It’s ridiculous the back and forth that happened. Poor customer service for sure. I have not found a reliable mechanic yet. They did fix the issue but the disrespect on how this guy handled the situation was very obvious. I said thank you for fixing the problem they created and will never go back again. Your tone was very disrespectful. The way you approached the situation was very disrespectful. I have served this country and moved back home. I did not have a pleasant experience with your company and for you to justify your employees actions is disrespectful. Next time apologize for the inconvenience and just fixed what your employee obviously did not secure in the proper way. End of story. Thank you for your time. Have a great day.

Kelly Robinson

★★★★★

6 years ago

I’ve been using Duran Auto for the past four years. Everytime I use their service I always leave 100% satisfied. They are very informative and honest mechanics. They have the most competitive prices around and they always get the job done right!

Alaa Ammar

★☆☆☆☆

3 years ago

They made a mistake with my breaks and refused to fix it. I got my breaks and rotors replaces here. A few days after it was still making a horrible noise. They made a mistake putting in the pads and my brand new rotors got damaged. I went back to fix this problem and they tried charging me 300 dollars for their mistake! Be warned, these people do not practice good business.