Eagle Transmission Shop - Arlington

Carla Johnson

★★★★★

9 months ago

Ken was very friendly and upfront about the repairs needed for my car. He made financing seamless and my car was ready within 2 days. He even gave my grandson money to get a soda from the vending machine and he bought him a hot wheels car. I'm truly grateful I was able to find this repair shop. Ken has me as a lifetime customer, and I highly recommend Eagle Transmission for any car repairs. Thank you Ken and your staff for being honest and reasonable!! Carla J.

Bill Miller

★★★★★

5 months ago

I took my truck in for an evaluation. They took the time to drive it and scanned for any codes. No issues found. did not charge me for anything. These guys came across as honest square shooters. kind of rare these days

Paul Hakes

★★★★★

6 months ago

They did an awesome job. Took care of me fast. Rebuilt transmission did a full diagnostic on the rest and found nothing. Which is different from ther places that always try to find somethin. Service was fast and great warranty. I would highly recommend them.

Racheal Huckins (Lil rae)

★★★★★

a year ago

I was visiting from Colorado to see my husband down here in Texas. While we were driving, we had felt this little jump between 20-25mph. My husband was thinking it was the transmission. We were recommend to the shop from a different shop. Ken was super upfront and nice. I unfortunately had a panic attack, and my husband handled the main part. Ken was able to get us in with the time crunch of leaving in 4 days. They finished my transmission check and tune up within 24hrs of dropping it off. They were able to find the problem with my vehicle. It wasn't the transmission but the rear wheel bearings. Which took an extra day to fix and a few headaches along the way for them(sorry for having a subaru), but they were able to fix my vehicle all up.

Eric Mercado

★★★★★

6 months ago

This is best place to get your transmission repaired. If you want an excellent place, friendly and family feeling, this is the place. They are great mechanics, but great people as well. I will recommend this place 10 out 10 times. They keep their word, they are honest and friendly. Thank you guys. It’s great to know you can still get great and friendly service👍👍👍👍👍👍👍👍👍👍👍

Sandy Tyner

★★★★★

6 months ago

I just wanted to share my experience with Ken and Steven at eagle transmission everything was explained very well what needed to be done and my vehicle. It was done in a very timely manner and I have assurances anything I need in regard to the work just give me a call. I was very pleased with the service and the attitude of the management

Rhonda Wilson

★★★★★

6 months ago

Ken and his team did an excellent job. I was kept well informed every step of the way. Great customer service and the repairs were done in a timely manner. If you are having any car issues, go see these guys!!

David May

★★★★★

2 months ago

I just had my transmission rebuilt by Eagle Transmission in Arlington. The price was reasonable, and the parts are higher quality than what you would get in a remanufactured transmission. It took about a week, even with the Christmas Holiday. Experience 10/10.

Monica McCool

★★★★★

7 months ago

I am writing to express my sincere appreciation for the exceptional service I received at your S. Cooper location. Firestone recommended your shop after they identified that my car sounded like it was stuck in a low gear. From the moment I walked in, I was impressed. I overheard one of your team members, Ken, diligently working with a financing partner to assist a customer, which immediately showed me your commitment to client care. Once his call concluded, Ken invited me into his office, and I explained the issue with my car. He thoroughly reviewed my options, and I decided to proceed with a full diagnostic check on my vehicle, renting a car from the neighboring business in the meantime. Throughout the diagnostic process, Ken consistently provided updates and kept me informed of the estimated time of completion. I was particularly impressed and grateful that I was not charged for the comprehensive diagnostic, even though no issue was found. It is truly refreshing to encounter a company that operates with such integrity and prioritizes doing the right thing for its customers. Eagle Transmissions exemplifies this principle, and I am especially thankful to Ken for his compassionate and understanding approach while working with me, a highly stressed and cautious customer.

Mary Ann Laney Bejar

★★★★★

4 months ago

Really appreciate how Ken was so great helping take care of my son’s truck! Would recommend them to anyone who needs help with their transmission. I feel really grateful to have them to call again if we need anything. Great business and great people.

Catherine P

★★★★★

7 months ago

So thankful to have found Ken and his team! My mom and I had been to 3 different mechanics and not a single one could diagnose the issue with her vehicle. It had been 3 months since her car was functioning properly and the amount of frustration we had to endure was overwhelming. Luckily we came across this location and my mom’s car is finally operating properly again! They were honest, friendly, time efficient and explained everything to us in great detail in a way that was easy to understand. Definitely will be back to this location first in the future should we have any other automotive issues. Highly recommended!

Maadhawk

★★★★★

5 months ago

Was recommended to come here by the gentlemen at Midas after the finished my brake work. Solid recommendation. Guys at work all were of a similar opinion. Things weren't quite as fast as I was hoping for, but that was just my own expectations not aligning with reality. Ken and his crew took care of my truck and got my engine and transmission taken care of. They got me in as we had discussed, on schedule and got me out ahead of when they initially thought it would take. Can't ask more than that. After driving my truck for a week after service, I noted the engine had a different sound to it. They were more than happy to put it back up on the lift and double check things for me and give me that extra peace of mind. Something I appreciate. If you can't take care of your car or truck yourself, well then this place is a great alternative.

Robert Campbell

★★★★★

5 months ago

Just wanna share my gratitude for the great service I just received. Dropped my car off for a bad clutch. Very pleasant experience from the first meeting till I picked up my vehicle. Kept me informed the whole way through and made me feel confident the car would be fixed the first time and repaired only what needed to. I would recommend anyone if they need service done on their car to come here. Thanks!

shalee white

★★☆☆☆

3 months ago

I came here because I had a transmission code come up on my 2015 Jeep Grand Cherokee. I, more or less, knew what it was from but I’m no expert so I brought my vehicle here. Ken was very welcoming and approachable however, the call that followed was devastating. I was quoted $7000 for the torque converter failing and needing to be replaced. This didn't sit well with me because as I mentioned before, I knew some of what was going on but not all. I got a second opinion and my vehicle was up and running within 24 hours. Not only was it an easy fix, but I paid $0 dollars for the fix. A great Christmas gift right?!? I’m glad I went with my gut and trusted my intuition. It saved me $7000 and a headache. 🤕

Guillermo Parra

★★☆☆☆

a month ago

I’m very disappointed with my recent experience at this shop. My 2013 Infiniti JX35 went into limp mode and was towed here because they had done good work on another vehicle for me years ago. After keeping the car for about three days, I was told the CVT transmission was completely damaged and needed to be replaced, with an estimate of $6,675. Based on that diagnosis, the vehicle was essentially considered totaled. I declined the repair and had the car sent back home. While I appreciate that they did not charge me for the diagnosis (only the tow through a third party), the conclusion turned out to be completely wrong. After doing some research, I learned that limp mode on this vehicle can sometimes be caused by electrical issues. I called a mobile mechanic for a second opinion, and he found the real problem was a failing alternator. He replaced it with a used unit for about $50, charged $200 for labor, and the car is now running perfectly. Please get a second opinion if you bring your vehicle here. A misdiagnosis like this could easily lead someone to scrap or replace a car unnecessarily.

Mia

★★★★★

2 months ago

It is hard to find a mechanic shop you can truly trust, but Eagle Transmission is the real deal. They were professional, honest, and transparent about the work needed. They clearly prioritize my needs and gave me real advice on whether or not to proceed with fixing my very old vehicle. I really appreciated their communication throughout the process. Highly recommend them for anyone in Arlington needing reliable service.

Christy Coombes

★★★★★

2 months ago

I met Ken the owner of Eagle Transmission. And This one of the kindest good hearted men I’ve ever met. He was holding a vehicle that had been towed in for our family member and knew that it wasn’t going to be fixed. But he allowed it to stay almost a week until able to be picked up and then waved his 125.00 tow fee. He knew he was not going to be making any money on that vehicle yet he let it stay until able to be picked up and like I said then even waved his tow fee. I also heard him with another customer on the phone telling her. All the things they were going to cover and pay for her vehicle to be fixed. This is something you don’t find now days in many business’s. Honestly, good hearted and truly caring about your customers or even ones that weren’t going to be a customer. You just chose out of the kindness of your heart to help someone out and still took that bill away for them. But wasn’t gaining anything on your end. As I mentioned, a very nice, kind hearted, humble man who gives grace and isn’t out to take or charge you for everything you got. I also believe if you can be this type of business man. Then the work you provide for your customers is just as good. Thank you so much for everything you did! It was more than appreciated.