East Hennepin Auto Service

Ana Engel

★★★★★

2 years ago

This place is great. I have a ‘93 Chevy and got turned away from multiple other shops in the area due to its age. These guys have been in the business for decades and definitely know their stuff. Had some problems with acceleration and they checked it out for me free of cost. Trustworthy, straight up, and good communicators. Highly recommend, especially for those with older vehicles. My go to place from here on out!

July

★★★★★

a year ago

(2nd of 2 part review) I had an emergency brake that needed to get repaired; and within an urgent timeframe since I was going to leave town for a family emergency. I was referred to this hidden gem by Troy from Troy's Corner Auto Care. This is their new second location. Per Troy's referral, my husband and I first called to see if we can get our car in and repaired on the same day since we were on a time crunch. Jake was very personable and answered all our questions and concerns; and we were able to drop the car off that very morning. Upon arriving, the shop was clean, welcoming, and well furnished. Jake's customer service was refreshing. He greeted me with friendly professionalism and continued to answer any questions I had. My car was taken in immediately for assessment and then Joe (Technician) came through to explain further about my brake pads and rotors. When I needed elaboration to understand what happened, Joe took his time to explain in plain language for me, which I really appreciate. While waiting in the lobby, I enjoyed the candid conversations and learning about the history of the two sister auto shop. I also love that they work with local vendors so my parts arrived within 15 minutes and within another 10-15 minutes my car was repaired and out the door. All this happened in a little over 1 hour! I left the shop with great relief and comfort, but also just deep appreciation and trust for Troy, Jake, Joe, and their team for my car health! I only wish I knew about them sooner. Customer service, communication, and overall repair work were impeccable. Prices are also very affordable, and no hidden fees! I highly recommend this establishment for your auto service. For 1st part review for Troy, head to their business page: Troy's Corner Auto Care.

FAYSAL IMRAN

★★★★★

a year ago

I took my car there, I spoke with two person, honestly they are genunion good people and they told me upfront everything about my car. I got my car fixed under my budget and I am happy. they deserve more business and respect.

Jonah Miller

★★★★★

a year ago

Great experience with crew out there Jake and Brian. Brought my car in for break pass and rotors they were able to get my car in same day and back to me within the same day. Even topped my gas off. Can’t say enough great this about East Hennepin Auto Service! Thanks guys :)

iamcooking

★★★★★

a year ago

I had been going to East Hennepin Auto Service for years with great experience. The ownership recently changed and I was pleasantly surprised by how organized and professional the new ownership is. My alternator had damaged my battery. After replacing my alternator, Jake replaced my battery (that still had a two year warranty) for free. I would recommend this auto shop to anyone. Very great communication and customer service!

Noah Lee

★★★★★

7 months ago

I’ve brought multiple cars here and they are always extremely communicative, efficient, and have great pricing. Couldn’t recommend any higher, this is the place to bring your car

J A

★★★★★

a year ago

Jake and his team have repaired all three of our vehicles in the past few months. We've been more than satisfied! Jake is personable, patient and honest. Prices are fair and their work is guaranteed. These guys have integrity and they will not make any unnecessary repairs. If you're looking for a friendly, trustworthy place to take your car, look no further!

ejl

★★★★★

a month ago

Been going here for years since Mike was here, Jake and Brian are gonna be fair and honest with you. GREAT shop.

Rollen Otness

★★★★★

a year ago

Great experience with Jake and the crew! Was able to get my gas tank filled and an oil change in a very timely manner! They were super friendly and professional. Glad they have high quality products for my vehicle and even better staff for the service! Highly recommend checking these guys out for an awesome local-owned/trustworthy visit!

Joyce

★★★★★

9 months ago

I’m super happy that this shop saved my car! It had a coolant/oil leak, so I brought it in, and it turned out that the water pump had a significant leak. We decided to replace both the water pump and the timing belt at the same time because it made perfect sense. As far as I know, replacing both the water pump and timing belt is one of the more complicated and challenging repairs. My sincere appreciation goes to both Jake and Brian, who were incredibly caring and made sure the job was done right. The end result is that I’m thrilled my old car is running smoothly, almost like new! :) Highly recommended!!

gianfranco morote

★★★★★

6 months ago

Very professional and honest people working here. I got a quote for fixing my car which other places wouldn't give me ahead of time and the whole thing ended up being cheaper than that. Coming always from now on.

Thea Greenberg

★★★★★

6 months ago

I came in for an oil change recently and had a great experience! It was very reasonably priced and they had great customer service. I will definitely be trusting them with any future car repairs!

Mira Viner

★★★★☆

4 months ago

Nice shop, I came in for a diagnostic for a small fuel issue so I could replace the parts myself. It was fast and affordable. Not my usual mechanic though. I was quoted a separate issue (ball joints, I had no symptoms) than what I came in for. I took it to my usual mechanic to get it fixed and he said that there was no issue. I don’t know that I would come back here because of this. Or if I did I would ask for specific services on my car(diagnostics related to a specific issue, smoke testing…etc).

Mike Hazard

★★★★★

3 weeks ago

East Hennepin Auto Service is my go to gas station. It’s offered full service car repairs and good gas since 1952 (the year I was born). It’s affordable and the smiles are free.

Patrick McCarthy

★★★★★

a month ago

Jake did a great job taking care of our car! Went out of his way to get warranty coverage. And got us in on his very busy schedule. Thanks again!

Sam Sander

★★★★★

a month ago

Got an oil change here on a work van, and they managed to be fast, clean, cheap, and good! It's rare to get all of those qualities. They are delightful to deal with, and when inquiring over their prices for other services, I was floored by how good the prices were. They will definitely be my go-to when I need vehicle work done.

Dan Peterson

★★★★★

a month ago

I recently took my 2019 Honda Pilot EX-L to East Hennepin Auto Service for a full brake replacement—both front and rear pads and rotors. They also reworked the calipers which were partially rusted and not functioning properly. Jacob and the team did an excellent job from start to finish! They were upfront about what needed to be done, provided a clear and fair quote with no surprises, and completed the work efficiently without any upselling on unnecessary extras. The technicians were professional, knowledgeable, and took the time to explain everything clearly. After the service, the brakes feel smooth, responsive, and quiet—no vibrations, pulling, or noises at all. My Pilot stops confidently now, which gives me great peace of mind, especially with my wife and grandkids in the car. If you’re looking for honest, high-quality brake work on your (or vehicle or any type of service, I highly recommend East Hennepin Auto Service. The team truly cares about doing things right. I’ll definitely be back for future maintenance needs! Thanks again for the outstanding service!