Eurowise Service

Campbell Boulanger

★★★★★

a year ago

The Eurowise team has always taken care of me and my BMW! Service advisors and techs are all very knowledgable, friendly, and transparent. Don't hesitate to bring your vehicle to them!

James Wang

★★★★★

6 months ago

Shopping for an used Audi Q5 for my daughter, the Carfax led me to Eurowise as the last service reported. Called and connected with Evan, service manager. He was Great! Found the car on the database and went over all the concerns and repairs that were needed and NOT performed by the used car dealer. Save me a lot of effort. The search continues. Thanks Evan and Eurowise!

Phil Poley

★★★★★

4 months ago

I’ve been a Eurowise customer for 15 years. They consistently provide excellent service, promptly and at a fair price. There nowhere else I would trust with my Golf R!

F Y

★★★★★

9 years ago

For me this is the best Audi shop in town. If you are a real Audi or European car enthusiast probably you have heard about Eurowise, especially if you are in and or around town. If you are like me that love to make your car nicer and better adding aftermarket body and engine parts, this is the place. Mike and his team is the best when it comes to installation, repair, maintenance, custom work, VAGcom, etc. I have taken my cars, (first my 2004 USP A4 Avant and now my 2013 A5) to this pace since Mike open his shop back in 2008. For both cars, he had done the suspension, engine tuning, exhaust, aftermarket and OEM body parts installation, and many other services. Always the price is right and they are honest in telling you what your car needs. Every time I have paid what they quoted me before the work is done, even some times they took more time or effort because of the difficulty of the work performed. During the years, I have seen this place grown from one person in one building to an entire team with an additional “performance” shop building. Always adding technicians, equipment and technology like their new alignment machine that before I had trouble finding a reputable place in town to have my car aligned with the low suspension I have. I think their success is because of their hard and good work, honesty and A+ customer service, each visit is always followed by email with a feedback survey. Since day one Mike has treated me like one special customer, even he has hundreds of customers with much nicer and expensive rides than mine. An example, last Friday afternoon while he installed the Carbon Fiber mirror covers in my A5 I see at least three R8 arriving there. I always keep using Eurowise for my car needs and I recommend it 100%. Good job Mike!

Shane

★★★★★

9 months ago

There’s a reason why the only shop I’ve allowed to work on my one-of-22 example special BMW is this one. Now celebrating nearly eight years of consistently high quality of service with them. These cars aren’t always easy on the wallet once they are out of warranty - you need a trusted partner. Thanks, Eurowise!

Dennis Barbato

★★★★★

6 months ago

Everyone at Eurowise is very helpful, trustworthy, and friendly. It is the best experience I have ever had dealing with car mechanics. I will definitely use them for as long as I live in Charlotte. I highly recommend them!

T U

★★★★★

5 months ago

Recently had new rear brakes put on my AMG S63. Eurowise did a nice job. Overall experience was great. Will use them again.

Satya Das

★★★★★

6 months ago

I have used Eurowise for over 8 years for all routine service on my 2002 bmw. They are straight shooters - explain any additional concerns they may find during the service work and advise whether it can wait to be fixed. No upselling. Charge a fair price for their work. Strongly recommend using them for your German cars.

Adam Ruch

★★★★★

4 months ago

Been using these guys for over a decade across four different cars I’ve owned. They always tell it how it is, dont try to inflate their prices or services needed and will never use another shop. Highly recommend.

Larry Michaels

★★★★★

5 months ago

This was my first of many hopeful visits. I have a very expensive sports car and are very knowledgeable about exotics. Evan and Dominick and my techy were very nice. Convenient location, great staff, great service and won’t break the bank depending on the service-no rip offs here, and will not recommend repairs that are not necessary!

matthew frein

★★★★★

7 months ago

This is my second time using this service center, and once again they were fantastic. Dom at the front desk was awesome—friendly, helpful, and made the whole process easy. Logan, the technician, did a great job and walked me through everything so I knew exactly what was going on. They got me scheduled quickly, were honest and trustworthy, and didn’t try to upsell me on things I didn’t need—just straightforward, reliable service. Had an apt, took the car back right on time. Customer service is hard to come by these days, but everyone here was awesome. I’ll definitely continue to come back for any needs in the future.

Chris Noe

★★★★★

5 months ago

I was referred to Eurowise by a friend who has the highest standard of service and auto technical skill of anyone that I know. After two visits, I can thankfully attest they lived up to and exceeded those high expectations. Each staff member I engaged with was courteous, knowledgeable and kept me updated throughout diagnosis with all repair options. This includes speaking directly with the technician for their informed recommendation (w/ zero pressure from anyone). This is now my go-to shop for all repair and maintenance needs. Strongly encourage you to check them out too.

Arshad Khan

★★★★★

5 months ago

Got my car’s brake rotors and pads changed at Eurowise. Had a great experience working with them. They were straightforward and honest. Got the work done in a timely fashion, my car was ready same day as promised.

Erin Nelson

★★★★★

a month ago

I had a great experience at Eurowise. I had breaks and filters done on my 911. They were very responsive and had good communication. I will be using them again for my service requirements.

Leo

★☆☆☆☆

2 months ago

I had a very disappointing experience with Eurowise and would not recommend their services. Within a couple of months of previous work they performed on my vehicle, an issue surfaced that was clearly related to that earlier repair. Despite this, they refused to honor their warranty, which was extremely frustrating and raised serious concerns about their integrity. I ultimately declined to move forward with the repair due to the lack of accountability. On top of that, I was charged a diagnostic fee for an issue I had already identified myself—and one that was very obvious upon inspection. I was called back within 20 minutes of dropping the car off and informed of nearly $170 in diagnostic charges for what amounted to a very brief visual check. What makes this worse is that their quoted labor pricing was nearly identical to dealership rates, which completely defeats the purpose of using an independent shop. If I’m paying dealership prices, I expect dealership-level accountability and warranty support. In my experience, the “lower cost” approach here feels misleading, with diagnostic fees used to offset pricing and passed directly to the customer, even when they’re unnecessary. Save your money and go to a dealership or a shop that stands behind their work and honors their warranty obligations.

Timothy Peach

★★★★★

a month ago

Used these guys for a remote PPI on a 911 Turbo. Very professional and friendly and were able to inspect the car quickly for me. While I passed on the car for other reasons than the inspection, I was impressed with the inspection and appreciated their help very much. Evan even gave me his number if I needed to ask him anything over the weekend.

Daniel Padgett

★★★★★

2 months ago

Eurowise is the best of the best! If you're looking for any type of service for your german/euro car, they will take good care of you! They work on everything from your normal commuter cars, to your high-end supercars and are extremely knowledgeable about it all. The service team is filled with a bunch of actual car enthusiasts, which means they can actually hear you out and understand what is needed for your car and/or what isn't needed based on your specific situation and goals. They care, they listen, and they're super friendly and professional all around. This is the only shop in Charlotte I take my Porsche! I can't say enough good things about them. 10/10 highly recommend