Reviews
MommyOf Creature
Awesome people
★★★★★ 7 hours ago
Emily Soloman
This is a two part review since I never got around to writing about the first time I worked with Everett Auto Clinic.
On February 14th, 2019 I bought a 1988 Toyota Supra Turbo Targa with a manual 5-speed for about 4.5k. Which, even back then was a steal. I was a little sketched out and held off on leaving a review half expecting the car to break down. Jeff the owner disclosed (Before the sale) the car had leaking valve stems which I never got around to fixing but nonetheless I owned and drove that car daily for 3.5 years. Wish I never sold it. During ownership, the only breakdowns and necessary repairs included: A torn turbo outlet hose leak (Which only meant fuel cut during heavy boost), TPS wiring (Mind you every Supra has this issue), leaking valve covers, and replacing the spark plugs frequently due to oil leaks from the valve stems and valve cover. All of which were minor cheap repairs. The only major and final break down it had was a failing CPS due to old oil seepage from the valve covers. 10/10 despite being old it was a hell of a deal and a reliable sports car. I’d buy again from these guys if they had another one.
Fast forward to today, I have a 1989 Honda Accord Hatchback that decided to die on the freeway. Right on the freeway ramp from Lake Stevens. Terrific place to be. Miles away from home and with no garage or space to work on anyway I decided to call AAA and have them tow it to the nearest shop. Everett Auto Clinic happened to be in the area so of course I went with them. Jeff and the gang were quick to diagnose at a reasonable price. Keep in mind, I’m more of a do-it-yourselfer just to save on money. In less than a day I got a call back explaining my issue was a stripped Timing Belt. Jeff explained the possible outcomes and prices if I went through with the repairs and there happened to be any underlying issues. As a woman, sometimes this can be a make or break moment as there has been instances in the past shops have tried to add parts/unrelated repairs in a shady way. These guys were very transparent and honest. They kept me updated and informed on related parts that would need replacing while everything was off (To save on labor down the road). As well as very efficient and timely in the repair. I’m happy to say my Honda is back on the road and running great. For a great price too. You guys may have to deal with the heater core on my truck next lol. Thank you for all you guys have done!
★★★★★ 3 weeks ago
Marci Velasco
I was driving home in rush-hour traffic and my vehicle started to shake. I pulled over and called Levi at Everett Auto Clinic. I told him what was going on and he advised me to have my vehicle towed to the shop. My road side assistance was not responding or dispatching a tow truck. I called Levi at Everett Auto Clinic back and he shared with me a number of a friend who owns a local tow company. I called Mike with Everett Towing. He was to my location in under 30 mins. It was the end of the day so I used the after hours drop box. The next afternoon they called me midday told me what they had found. I requested they proceed with the repair. They had it fixed by end of day which was awesome! The shop deserves six stars. They have saved me more than once. They’re honest, reasonably priced, and I trust them. Great customer service. Levi you went over and beyond! Thank you
★★★★★ 3 months ago
Richard Garcia
The owner Levi broke my driver window and told me that I can take him to court over it. Dude does bad business
★☆☆☆☆ 3 months ago
George Murunge
★★★★★ 4 months ago
J H
Pretty funny, i just called for a price, and within less than 2 minutes the guy starts getting angry about giving me a price and hangs up on me. Must be having a tough day...but still no way to run a business.
★☆☆☆☆ 4 months ago
Thy T
Extremely rude owner. He is unnecessarily aggressive and irritable.
★☆☆☆☆ 5 months ago
Béatrice Lange
Thank you so much for helping us for the whole day when we had trouble with our car. Everett Auto Clinic is a trusworthy place with very nice staff (especially the owner and Levi)!
★★★★★ 5 months ago
Eolie Maurice
We had car troubles during a roadtrip to Washington and were towed to Everett Auto Clinic. I have never seen such supportive staff. Everyone took the time to explain to us and show us the problem. They were available to help us find the ressources we needed to continue on our trip. We received more help and support than we ever thought we would have from the staff at Everett Auto Clinic. I highly recommend!
★★★★★ 5 months ago
Eric Parmer
If your in need of a good quality shop with a knowledgeable staff. Look no further, Everett Auto Clinic is the place.
Make the call, schedule an appointment, and bring the life back to your ride.
Even though they were booked Jeff, Levi, and their staff were able to get me fixed up and back on the road again.
★★★★★ 7 months ago
Mike Hobi
I made an honest mistake and called the wrong mechanic shop. The guy Jeff was very unprofessional and rude. I rarely give reviews but this shop deserves people who are more friendly. He said, “I have been here since 1994, you got the wrong shop dude.” Then hangs up is not okay. I don’t care how long you been there and I’m not your dude. I will never do business with you if you work there. I won’t tell my friends or family. Keep being rude and your business will suffer.
Edit: They commented and said I yelled at them but never did. 😂 I calming explained that my car started running weird after getting it checked. Cars are funny and weird and I get that cars will run weird when not running right. Jeff put me on hold. I lost service and called back and he was very rude. So many excuses and not professional enough to take the blame for being rude.
★☆☆☆☆ 7 months ago
Ben Conroy
Great service nice staff worked with Levi I highly recomend
★★★★★ 7 months ago
Jessica Lamb
Horrible experience the guy Jeff at the front counter is absolute rude individual. My son had a CarHop car that he has had less than 3 months and he took it there to get some work done and every time we called to get updates on what was going on the gentleman was rude to my son and then in the end my son had to pay $203 for a DIAGNOSTIC test and NO WORK was done
★☆☆☆☆ 8 months ago
kyle thier
So far so good!
★★★★★ 8 months ago
Loyal Hanrahan
Great customer service. They fit me into their over booked schedule, resolved the issue quickly, and charged a very fair price. I have found the preferred shop for all of my auto service needs.
★★★★★ a year ago