Firestone Complete Auto Care

Rating: ★★★★☆ 3.6 / 5 (245 Reviews)

Firestone Complete Auto Care is a Car Repair located in Firestone Complete Auto Care, 809 Wolcott St, Waterbury, CT 06705

You can reach Firestone Complete Auto Care through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–7 PM)
Tuesday: Open (7 AM–7 PM)
Wednesday: Open (7 AM–7 PM)
Thursday: Open (7 AM–7 PM)
Friday: Open (7 AM–7 PM)
Saturday: Open (7 AM–6 PM)
Sunday: Open (9 AM–5 PM)

Reviews

Ralph Holder

i get up car+repair
★★★★★ 3 weeks ago

Davaughn Roberts

Went in for a vehicle inspection they told me “everything checks out”. Alright, took my car down the street to deal with a separate issue, Guy pops the hood tells me both my air box filters are broken and not aligned properly. Take it back to Firestone not even 15 mins later, they claimed they didn’t break them and that’s how the car came in. Ok why wasn’t it pointed out and showed to me during the inspection? You take the air filter out to check during inspection so why not tell me they aren’t seated and the plastic is all broken. WOULD NOT take my car here at all. Took my car down the street to Monro and they found issues Firestone didn’t find. I DO NOT RECOMMEND GETTING ANY SERVICES FROM HERE. 0/5 stars.
★☆☆☆☆ a month ago

De Joh

Kept my car all day then lied about the work i wanted done. I had to point out to the person u gave me the paperwork that its clear nothing was completed. He proceded to blame the staff from the night before which shows me there is very little communication. The day before they forgot they had my vehicle then forgot to let me know the work was finished then like i mentioned befofe proceeded to mislead me saying everything was complete this is not the first issue i had here but by far the worst. Look for other options use firestone as a last resort
★☆☆☆☆ a month ago

Holly Jemmett

Great service
★★★★★ a month ago

Joe

Needed my tire fixed and the only time I could come in woud be very early in the AM. Hunter got me in at 7:30AM the next day
★★★★★ a month ago

LUCY CAL0

Great service
★★★★★ 2 months ago

Ean L

DO NOT GO HERE UNLESS YOU ENJOY WASTING MONEY! Go to willie’s in southbury! I had gone in for an alignment and went about 2 days until I realized wow my car sounds the same as before I went in there. Now The first picture I show is what my cars alignment was legit 6 days after leaving there. Absolute SCAM! And to the guy on the phone who said “that’s like comparing apple to android” i got my money back dumbo! 🤣 Yall couldn’t have aligned my car because I had a control arm that was on the edge of death. As true mechanics yall should’ve seen this and known you couldn’t have possibly aligned my car properly without that being fixed. DO NOT GO HERE!
★☆☆☆☆ 2 months ago

Jordan

Just there to take your money smfh
★☆☆☆☆ 2 months ago

Jack Dowling

Brought my car in on 11/9. Had a new battery put in fine. Then I was told I need a starter. First was given a price. Then I was told it would be a 4 hour job & my cost almost doubled but it would not be complete until today 11/10. Now I’m told it won’t be ready until 11/12. Apparently your mechanics don’t know how to complete the job. This is the only car I have. I’m a disabled veteran who has an appointment at the VA tomorrow which I now have to cancel. This service is totally unacceptable. 4 days to put in a starter seems no one at this location is qualified to fix my car. I will find a new place to bring my car in the future. This is a total inconvenience.
★☆☆☆☆ 2 months ago

Tomas Reveron

★★★★★ 2 months ago

James Curtin

Adam the manager is great, very professional.I am a small business owner and I recognize employees that excel at their jobs and Adam is one of those types of employees.
★★★★★ 3 months ago

W G

★★★★★ 3 months ago

Kt Harr

★★★★★ 4 months ago

mike dana

they are double charging on some of their parts, and adding shop fees, there is none. they also are over expanding job repairs, that are not needed, dishonest, needed a replace connector for abs, they want to replace whle sensor and wire harness, when it did not need it, just the connector pig tail. dishonest manager, awful service, double charging on parts. totally awful buisiness service in this firestone garage in waterbury, ct, dishonest manager.
★☆☆☆☆ 4 months ago

jose santiago

Installed my tire wrong kept deflating and broke a lug nut
★☆☆☆☆ 4 months ago

CARL R

They were very fair and honest and did not pressure me into doing any repairs unless necessary highly recommend this shop
★★★★★ 4 months ago

Jason Timm

Juan was great as he always is. I had an emergency with my daughters car and he was able to assist and take care of the problem as well as made sure that it got done way before my deadline. Thanks for helping my daughter out and getting her back on the road.
★★★★★ 5 months ago

Contact

Address: Firestone Complete Auto Care, 809 Wolcott St, Waterbury, CT 06705 Waterbury, CT Waterbury

Phone: +12034376508

Website: Go to website