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About Business
For professional Car Repair care in Baton Rouge, LA, Baton Rouge, look no further than Firestone Complete Auto Care. Their team excels at delivering top-tier results for Tire shop, Auto air conditioning service, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.0/5 rating based on 205 pieces of feedback. They have become an integral part of the Baton Rouge, LA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Baton Rouge, Firestone Complete Auto Care is ready to assist with your next project or repair.
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Google Reviews
nikachelle007
★★☆☆☆ The people acknowledge you when you come in very nice very respectable.Very disappointed with the tech who was inspecting my car while he was on his smoke break smoking and of course no he did not get in my car with a cigarette, but it’s like Bruh you smoked flick then gave it 10 seconds and got in my car smelling like an ashtray. I don’t smoke. I don’t deal with people who smoke that’s very unprofessional. And of course they call you back when they identify other things and told that my brakes at a 4.3 not a 911 issue but don’t want it to go onto the Rotors. And then tell me that another tire on my car had some dry rot and needed to be replaced. Wasnt in my budget decided not to do it. They’re done I go to check out. I’ve already peep the price the cost to replace the tire as far as those fees and recycling fee fees and etc.. It was before taxes like $111. But dude, it’s like right at $140. I’m like that’s more than what your website is giving and he’s like all the website ain’t truthful. So I go through the fees on his website and that’s like I see this is before taxes he’s like oh yeah we got the road hazard and warranty all that added too. I said is that optional?he said yes. I said so You added it without asking me if I wanted it, I said you can take that off . And of course he’s like well. You know if I’m happy to the tire you’re gonna spend another $79 I said that’s one tire what happens if it happens to my other back tires?? He took it off. I paid and I left.
Dorian J. Williams
★★★★★ I want to commend Chester, the service advisor, for his professionalism and for keeping me informed throughout the entire vehicle repair process. I also want to thank and highly recommend Christian, the service technician, for performing a thorough inspection and helping me prioritize the necessary repairs. My vehicle is a 2007 Ford Fusion, and after being told by the dealership to take it to an aftermarket shop, I chose the Firestone location at Cortana—and they did not disappoint! The suspension repairs were completed correctly the first time and at a reasonable cost. I highly recommend this location to others!
A JB
★★★★★ I had the best experience at this Firestone. I came to them with a donut on my car and they were able to replace the tire quickly and for a reasonable price. Thank you Jaylin for always smiling and being professional!!!
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