Firestone Complete Auto Care

Rating: ★★★★☆ 4 / 5 (205 Reviews)

Firestone Complete Auto Care is a Car Repair located in Firestone Complete Auto Care, 9801 Cortana Pl, Baton Rouge, LA 70815

You can reach Firestone Complete Auto Care through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–7 PM)
Tuesday: Open (7 AM–7 PM)
Wednesday: Open (7 AM–7 PM)
Thursday: Open (7 AM–7 PM)
Friday: Open (7 AM–7 PM)
Saturday: Open (7 AM–6 PM)
Sunday: Open (8 AM–5 PM)

Reviews

William Lynn

They are slow and unprofessional. Even when you make an appointment that make you wait hours. Never been more annoyed in my life… will definitely not return to this location.
★☆☆☆☆ 2 weeks ago

Charletta Warr

Very friendly and quick service
★★★★★ 3 weeks ago

Laquinta Jerdine

Quick honest service at a very reasonable price and finished in a timely manner without any hiccups.
★★★★★ 4 weeks ago

Barbara Moore

★★★★★ a month ago

E.W. Martin

The team was very knowledgeable and accommodating during my service. They kept me in the loop with the progress of my vehicle and the repairs were done on a timely manner!
★★★★★ a month ago

Jason Rucker

★★★☆☆ 2 months ago

Mark Davis

Wow! This place is amazing. Helping us out of a jam at 4pm on a Friday. Our rental car had a tire that needed to be repaired, we are 450 miles away from home. And they stepped up to the plate for us. Thanks to Justin and the great team of Firestone employees that helped us.
★★★★★ 3 months ago

Danielle Mitchell

The customer service was Awsome they help me as soon as I came to get my car service And the technician Micky explain everything to me about my car 5 star service
★★★★★ 3 months ago

Gwen Collins

Everyone was friendly, plus the man who works in the front is wonderful and extremely helpful. I’ve been to many firestones in baton rouge and none of them compare to the quality of work done here. Highly recommend.
★★★★★ 4 months ago

Shawn Ostoj

Good prices, great honest service, all anyone could ask.
★★★★★ 4 months ago

Bryan Elliser

I would not recommend bringing your vehicle to Firestone Baton Rouge for any mechanical issues. I brought my vehicle for what was diagnosed at a parts store as a misfire. Firestone charged me for their own diagnosis and reported the same check engine code. I agreed to go ahead and change the spark plugs and the coil packs. I was also suspicious if my vehicle had a head gasket leak because I was losing coolant. I requested an engine block pressure check and I was told there was not a leak. The vehicle was returned to me then I took it out of town. While out of town my brakes started squealing. I brought my vehicle to another shop to get my pads and rotors replaced. After that my check engine light returned with the same misfire. This time the check engine light started blinking and the vehicle wouldn’t start. I had the vehicle towed to Firestone for the warranty they offered for returned repair. Firestone had the vehicle for multiple days and said they could not figure it out. The technician had a terrible attitude and tried to deny it was the same error code and said there were others. I asked to receive a list of the codes and the only report they sent me was that I needed new brakes and rotors that were replaced two weeks prior. They said they could not do the repair so I had to pay another tow truck to have it towed to the dealership. The dealership said I need a pressure check to check the block and their is still a misfire. So I am not sure if Firestone did anything at all.
★☆☆☆☆ 5 months ago

sharon brown

I would like to take this opportunity to thank Chester & Justin for making the repair of my vehicle affordable. I have been receiving tire service from this location since 2022. Each time I have received service, the information provided is always accurate.
★★★★★ 5 months ago

Terri Westbrook

Very professional and courteous. Always takes the time to explain what your vehicle needs. Great customer service!
★★★★★ 5 months ago

Vanessa Hollins

★★★★★ 5 months ago

John Nackley

Excessive delay for placement of 2 prepaid tires. My position was made subordinate to others who came later.
★★☆☆☆ 6 months ago

Dineshea Chambers

Chester was an awesome associate. He communicated the repairs, the repairs were completed in a timely manner. Thank you!!
★★★★★ 6 months ago

Claudia Cage

★★★★☆ 6 months ago

Jamiee Spencer

Made an appointment and told I have to leave my car overnight. What the point of making appointment when they can not serve on the time you select to come
★☆☆☆☆ 7 months ago

Contact

Address: Firestone Complete Auto Care, 9801 Cortana Pl, Baton Rouge, LA 70815 Baton Rouge, LA Baton Rouge

Phone: +12257544199

Website: Go to website