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About Business
For professional Car Repair care in Baton Rouge, LA, Baton Rouge, look no further than Firestone Complete Auto Care. Their team excels at delivering top-tier results for Tire shop, Auto air conditioning service, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.1/5 rating based on 178 pieces of feedback. They have become an integral part of the Baton Rouge, LA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Baton Rouge, Firestone Complete Auto Care is ready to assist with your next project or repair.
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Google Reviews
K Dunphy
★★★★★ I couldn’t recommend this place more!!! I have gotten my tires patched other places and was charged $60. Here it was only $35. U also was told by another store they couldn’t patch my tire and would have to buy a new one. I brought it here and they easily patched it for me!! They were also the only place that had the tires I needed in stock. Everyone working there seemed super knowledgeable and they were very quick in doing the repairs. Safe to say, I will only be coming here in the future
Connie Callaway
★☆☆☆☆ Apparently you need to look on Yelp for the accurate reviews of this location. Being so close to a college campus they assume they can take advantage and prey on these kids. It was disgusted to learn that when my son took his vehicle in for brake pads they came back with a laundry list of unnecessary repairs totaling more than $2800. Naturally he declined since we already knew the issue. What they failed to realize was the car was recently checked most of the items they quoted were recently put on so we knew they were scamming. We went there for convenience rather than have him drive a hour to our mechanic. When he retrieved the car from Firestone it now made sounds it hadnt upon delivery to them a few hour prior. We tried to give them an opportunity to make it right and requested they put thr car back in the condition it was when we took it to them they advised they could not. We immediately went to our mechanic which only heightened my disgust and frankly outraged me to learn that not were they scamming but they engaged Reckless Endangerment by putting his brakes back on too loose and too low. I'm not sure what kind of business practices or criminal activity you're engaging in but in what world is human life worth less than a dollar? You took liberties with my child's life to attempt to further your agenda and get him to spend far more than he needed to on unnecessary repairs. He could have been injured as a result of your negligence. I'm not promoting any other business asI cannot speak for them but I will say DO NOT GO TO THIS LOCATION. Sad thing is he was dealing with the so-called manager of the store.
JAR
★★★★★ This was my second time getting service at the Firestone Auto Care Florida St location and I have been extremely pleased. Communication has been great. Whatever issues with my vehicle have been thoroughly explained. I received a phone call and email with pictures about the issues noted with my vehicle. When I arrived at the store, I was again explained the issues and given recommendations to those items that needed immediate attention and those not so immediate. I am thoroughly pleased with the service at this Auto Care store. They are professional, friendly and the service thus far has been awesome. I would highly recommend this Auto Care Store for your vehicle needs.
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