Reviews
William Stafford
Cory is great 👍
★★★★★ a week ago
Bob Metz
Good service
★★★☆☆ 3 weeks ago
Andrea Evans
★★★★★ a month ago
Terrence Mobley
I came to the location in need of a tire repair. I was treated with a superior customer service experience. While waiting for my repair to be completed, I had the opportunity to see Cory and Feltus meet the needs of many customers and they all left with a smile. Outstanding team synergy!
★★★★★ a month ago
Leili Guimarães
I stopped by yesterday to get my 50k miles inspection and the customer service was amazing!
They’re very clear on their services so no suprisse. The prices are reasonable too!
★★★★★ a month ago
Joyce Whittle
I had an appointment for 10:00a.m. I had a short wait, but once my car was in, I only had to wait about 30 minutes for my car to be done (replaced wiper blades). This time frame included a courtesy check of my car for any other problems. Thank goodness, there was nothing major wrong with my car. I intend to go back in a month to get the things they found repaired. GREAT customer service, too!!
★★★★★ 2 months ago
Hannah Givens
Ended up at Firestone by accident, I’ve used the previous occupants of the building and hadn’t realized it had changed hands until I arrived. I wouldn’t typically use “brand named” tire shops as I have always thought them to be overpriced and not especially concerned with providing a good service to those on a budget but I could not have been more wrong. James greeted me warmly upon arrival and worked with me to get my vehicle roadworthy whilst accommodating my budget. He was friendly, professional and very knowledgeable. He took his time to make sure I understood all the options available to me including the various finance offerings. I did not once feel uncomfortable or condescended (which is sometimes an issue for female drivers at automotive facilities) and I would recommend Diberville Firestone to anyone / everyone! Thank you James and team I will definitely be back!
★★★★★ 3 months ago
Michael White
Great and outstanding experience
★★★★★ 3 months ago
Tammy Briggs
They took care of my vehicle quickly and efficiently
★★★★★ 3 months ago
Eddie Lewis
Great customer service from Corey and Feltus
★★★★★ 3 months ago
Kerrie Burnett-Willis
★★★★★ 3 months ago
Tammy Bridenbeck
★★★★★ 4 months ago
Kerrie Burnett Willis
Cory and the staff were extremely kind and helpful. I will be back. Thank you!!
★★★★★ 4 months ago
Amiejo Travis
Mr. Henry and his crew are very respectable and polite. GREAT CUSTOMER SERVICE! They make me feel good getting back out on the roads. The store is also clean.
★★★★★ 5 months ago
James Brock
★★★★★ 5 months ago
Indigo Marie
The employees are very thorough, informative, helpful and very kind! They made me feel welcome and appreciated. I certainly appreciate them! Thank you so much Firestone and its employees. You guys are awesome!
★★★★★ 5 months ago
David
First off let me say that this review is not based on the employees. The employees that I interacted with were friendly, courteous and respectful. The fact that my vehicle was hoisted in the air, had pictures taken of and was told parts were bad when in fact the parts were brand new and just loose is the complaint I have. Since I was told I had bad parts, I took their word and ordered new parts and got a second opinion. That second opinion let me know that my parts were not faulty and were just loose. I will not do business with this location due to this.
★☆☆☆☆ 5 months ago
Christine Murray
Great experience. They fixed my tire same day. They were welcoming and informative. I will visit again for service!
★★★★★ 6 months ago
William
Always courteous, always thorough in explaining what I need and why, positive attitude every time I visit.
★★★★★ 6 months ago