About Business
Firestone Complete Auto Care brings expert Car Repair solutions to the local community in Liverpool, NY, Syracuse. From Tire shop, Auto air conditioning service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Liverpool, NY appreciate their attention to detail, leading to a consistent 4.1/5 rating from 174 reviewers. By focusing on the specific requirements of the Liverpool, NY area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Liverpool, NY and beyond.
Google Reviews
Devan Knarr
★★★★★
9 months ago
My family has trusted Frank at Firestone for a while now. They just did work on my car and I couldn’t be happier and how he helped me with doing it financially the best way possible while making sure my car was safe to drive. They are an amazing team. Frank manages a great store! Five star service for sure!! ⭐️⭐️ ⭐️ ⭐️⭐️
wisam abdelqader
★★★★★
5 months ago
Had these guys swap out my all season rims and tires with my winter set. Quick. Very Reasonable. Friendly Service.
Andrea A
★★★★★
5 months ago
As a female I am always leery about seeing a mechanic in fear they will try to sell something I dont need. This was my first visit here and I was immediately treated with respect and felt very comfortable i n the shop.
Steven Kurilovitch
★★★★★
6 months ago
Firestone has never steered me wrong. Pun intended. No joke though, friendly service and a clean and neat lobby. They've always taken great care of me and my vehicles. Plus they now have Tap to Pay!
Rebecca Bookman
★★★★★
4 months ago
Frank and his team were very friendly and did a great job on my SUV. He explained everything and the job was done timely!
Salvatore Procopio
★★★★★
8 months ago
I've been taking my vehicles to this location for about two years. The customer service is outstanding. Marcello does a great job at keeping me informed on the status of my vehicles. I feel that he's always honest and straight forward with me, which is important.
Declan Hoyt
★★★★★
3 months ago
I love my Liverpool Firestone. I feel like I am being taken care of every time I bring my car in. Frank is so warm and friendly! Always a great experience!
Victoria Matthews
★★★★★
a month ago
These guys were so accommodating to my schedule! Awesome customer service from Frank and his team!!! I choose Cicero Firestone!!
Sandy Kirnan, Kirnan Real Estate
★★★★★
6 months ago
I had an excellent experience with Marcello at the Liverpool location. Marcello was extremely friendly and welcoming. He even recognized me from my visit last year, which made the service feel personal and genuine. It’s rare to find that level of customer care. Highly appreciated.
Chelsea Moriarty
★★★★★
a year ago
These guys are great! You really feel like you are getting taken care of by family. My son wanted to know how tires got balanced and these guys were delighted to feed his curiosity. You don’t often leave a car shop hopeful to be back soon. 😊
Robin Edwards
★★★★★
5 months ago
These gentleman at the Old Liverpool location are extremely efficient, knowledgeable, and professional! They always make sure their customers are satisfied. I’ve been going to them for several years and have never had a complaint! Keep up the great work!
Haley Root
★★★★★
5 months ago
Marcelo Barbieri did an excellent job, was super knowledgeable, friendly and helped us get a great deal on the tires. The installation of the tires took no time and they got us in quick. Would absolutely come again, and will be coming again.
David Bach
★★★★★
6 months ago
I had a great experience at this Firestone location. They took care of both my brakes and an oil change the same day. The staff was friendly, efficient, and explained everything clearly. They also made sure to apply available coupons, which saved me money without me even asking. I really appreciated the honesty and excellent customer service. I’ll definitely be coming back here for all car service.
Sue Downie
★★★★★
Edited a month ago
I have a very old car, which I love. Whenever I need repairs or an inspection, Frank is always there for me. He is professional and lets me know exactly what repairs are needed. He is very accommodating to scheduling and prompt with getting everything needed done in a timely manner. Thank you so much.
Enrico Fabrizi
★★★★★
5 months ago
I use Marcello and his team at Firestone for all my car care needs. The staff is friendly, courteous, and honest. I trust them and have never had a bad experience. Thank you for making service a priority always. Great job!
Michael Haley
★★★★★
Edited 5 months ago
4 new tires and an alignment, service was great! Frank was amazing, very friendly. My appointment was scheduled for 8:00am and they took my vehicle right in, and I was ready to go by 9:45am. The only negative I have, is they forgot to wash and wax it!, LOL Thank you guys, GREAT JOB!!
Michelle Mayer
★★★★★
a month ago
Jeff went above and beyond for a damsel in distress! I showed up at 7:04 pm after just hitting a pothole and blowing out my tire down the road! He checked me in for first day service and put my vehicle safely in the garage. My tire was promptly changed first thing and I was good to go! This is true customer service!!!
Debra Mills
★★★★★
2 months ago
Marcello was professional and knowledgable. He explained all of my options and explained the tires in detail. I purchased the tires that were best for me and my vehicle. My next oil change and Inspection will definitely be with Firestone - Old Liverpool Rd. Great Tires, Great people, Great Price !!!!!
Truong Mai
★★★★★
2 months ago
Jeff and Frank are nice persons. My Camry 2006 had a bent in the rim and a flat tire. The staff bent back, put spare tire back to trunk, pump tire with a very affordable price. I will come back to fix the oil leak here. Have a good day. Will recommend to Vietnamese friends.
Robert Brown
★★★★★
a month ago
I wanna start off by saying that. Frank and the crew are the best. I've ever met. They took care of me in a timely manner and made sure that everything was back in order.Before I left one branch, frank went out, got me a new tire.Got me all set up no appointment, just called them said, hey, have a problem.He said come in and he took care of me. It was great again. Thank you, Liverpool. You guys are the greatest.
