Firestone Complete Auto Care

Rating: ★★★★☆ 3.7 / 5 (273 Reviews)

Firestone Complete Auto Care is a Car Repair located in Firestone Complete Auto Care, 1008 University Blvd N, Jacksonville, FL 32211

You can reach Firestone Complete Auto Care through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–7 PM)
Tuesday: Open (7 AM–7 PM)
Wednesday: Open (7 AM–7 PM)
Thursday: Open (7 AM–7 PM)
Friday: Open (7 AM–7 PM)
Saturday: Open (7 AM–6 PM)
Sunday: Closed

Reviews

Marlys Cassidey

I had a tire blow out on 9B. I called the dealership to ask if they had the tire in stock. I was on hold for 15 minutes and the tow truck arrived. He had no problem with taking it to Firestone on University Blvd since they had the tire in stock. It was almost closing time (6PM) and the store said they would be back in touch with me in the morning. They were. They replaced the blown out tire, replaced two additional tires that were showing wear, and did an alignment. I asked Robert if they could pick me up and take me back to the store for my vehicle. They could and Robert did — with smiles no less! I met the manager — a very professional pleasant lady. What a great experience! They will be getting more of my business, for sure!
★★★★★ a week ago

Chuck Murray

Great people, awesome service! TRUSTWORTHY is a good word for the service there. Products are good, too!
★★★★★ 2 weeks ago

Jamal Daniels

Lady at front desk was very rude I believe due to I was a black young man I visited this location numerous time and it always the same treatment I set appointments 5min late at 730 there someone in front of you still an hour wait. I set an appointment another appointment last of the day oh I’m sorry we can’t help you I don’t know who would set your appointment for that time and the list goes on and on. This the kicker she say there no one to help me cause she the manager/owner and all complaints come back to her and she the one to handle them. I’m not say Firestone is not a great business but this is a terrible location with terrible customer service and employees
★☆☆☆☆ 2 weeks ago

Sue Allen

Yes. I got an oil change and 3 year battery at an excellent price. The oil change was on sale. And because I reapplied for their credit card. Mine had expired. They gave me an additional discount and the promotional rate of 6 months same as cash. What a great deal that was the day before Christmas !
★★★★★ 3 weeks ago

Zevin Klue

Did very nice on my car was very surprised a lot of people mess up on my Alfa! Glad yall didn’t and did a great job thank you
★★★★★ 3 weeks ago

Wallace Family

The service technician performed an outstanding job!!!! Excellent 👍💯
★★★★★ a month ago

Kevin Florky

★★★★★ a month ago

Wayne Walton

I highly recommend the Firestone on University Blvd North. The service rep was very responsive and suggested additional options for services. My car was ready in a couple of hours.
★★★★☆ 2 months ago

Annette Sherard

I came into shop to get the screws take out from my license plate. They drilled the screws out and attached my license plate. But license plate fell off on my way home from shop. I paid $176.00 for this service and my plate still is not attached to my car, and they glued the screws that did not hold. So I’m still left with the same problem I paid almost two hundred dollars for.
★☆☆☆☆ 3 months ago

Anthony A

I recently went out to eat in Jacksonville, Florida and returning home on a Friday night. I noticed a nail in my tire. so I made an appointment with Firestone on University in Jacksonville for Saturday morning at 10 AM. when I arrived at the store, @7am I was greeted by Heather, who listen to the issue with my tire. I left the car and went Home to my daughter’s house. She called about about an hour and a half later informed me the tire had to be replaced. Since it was covered under the tire hazard warranty it would be free except to replace the tire Warrenty. She also checked all the tires to make sure and informed me of the wear on the front left. Cannot thank Heather enough for caring about my little issue and taking care of it so diligently. Unfortunately this service is a 10 compared to back home in South Carolina.
★★★★★ 3 months ago

mark hodgkinson

They wanted to charge $125 for psi sensor found them at discount tire for 60 each, highway robery
★☆☆☆☆ 4 months ago

Vashae Blackwood

Easily best location I’ve been to in Jacksonville got my car done faster then the two other locations I’ve been to.
★★★★★ 4 months ago

E Poole

Lady at the front desk has no idea what she is doing.
★☆☆☆☆ 5 months ago

Linda Holley

Bought a Front end alignment from this store in 2000 and they still honor it on my 1994 Ford Ex. SUV. Do good work. As long as I own the car, I will keep going. Also like the Mid-Century building they are using. Old Arlington, nostalgia. Hey, I drive an old car and I am an OLD lady.
★★★★★ 5 months ago