Firestone Complete Auto Care

Jeff Conduff

★★★★★

5 months ago

As an older person, I had a senior moment and put fluid in the wrong spot. Sultan listened to me and put me at ease. Got me in first thing the next morning and got me on the road!!! Top notch customer service. Thank you

Nico Tryon

★☆☆☆☆

3 years ago

Been bringing my fleet here for the past 5 years. Will never come back to this location. Had oil, coolant, diff fluid and both fuel filters changed. On the way home got a low coolant light. Once home I looked under the hood and there’s oil all over the underside of my truck. Diff fluid all over the rear axle. For $1300 I’d expect them to wipe the oil off if it spills. Called and was told to bring my truck back in the morning for them to clean everything. I waited along with others for 20 minutes after they were supposed to be open and eventually just left. Very disappointed with there work.

Donna Fingold

★☆☆☆☆

5 months ago

I would never recommend them. Went in for an alignment. They got increased all over the outside of my car. Test drove my car with greasy hands and greasy clothes. 22 people from inside described the grease off my door. Big smear not just a spot. Every mechanic in the world knows not to get in a customer's car.It's greasy and dirty.

Bradley Spaulding

★☆☆☆☆

3 months ago

Im very Disappointed in this company. I take my vehicle in and all the did was add alot of parts to a list and alot of which was not needed. Example. Said I needed a battery. Battery isn't even a yr old. Said I need spark plugs. Just replaced them 5k mileage before hand with all new coils. Only brought it in for a power steering leak. Has a new pump in it. They couldn't figure out a leak so.. let's just quote all the components to be replaced. Thats not how you run a shop nor keep customers.

sam elliott

★★★★★

5 months ago

I always come to this facility because I get the best service. Got my oil changed quickly and the staff is always very nice and friendly. I want to give a special shout out to Jake and Joe for providing great service to me, totally up front with whats going on with my car and what I need to do to keep it running great. Thank you guys.

Hope J

★★★★★

6 months ago

I come to Firestone every time I need an oil change and they never disappoint. The price is always fair, the service is quick, and the staff is friendly and professional. I never have to wait long and I always leave feeling confident in the work they did. This is my go to spot and I highly recommend it!

Katie Liggera

★★★★★

6 months ago

This was the best experience I’ve ever had at an auto center. Jake was extremely friendly and helpful and was able to explain everything very clearly. He had an answer for every question and went above and beyond to take care of all my car needs. The team aligned my car perfectly and it drives so much better now. Jake was able to help me get approved for the Firestone card and saved me money. Hands down an amazing experience all around and I will come back to this location any time.

Q Skattebo-Jackson

★★★★★

3 weeks ago

S/O to Jake Stimson and the Firestone team for identifying the problem with my Dodge Journey and getting it fixed in the same day. My family and I appreciate the quality and efficient service!

Dan

★☆☆☆☆

2 months ago

Very disappointing experience. They delayed my simple oil change by a full day. During the inspection, they claimed my brand‑new tires, recently replaced air filter, and new brakes all “needed attention,” which was not true. They also noted that my brake line was twisted, but quoted $250 to fix something I corrected myself in about 10 minutes. It felt like they were trying to upsell unnecessary repairs. I’m posting this to warn others — especially those who don’t know much about cars — to be careful and avoid getting overcharged here.

Terry Wood

★★★★★

3 months ago

Front end service was very polite. Had an appointment for an oil change while waiting. I was told an hour to an hour and a half, done in 45 mins. Didn’t try to upsell me but did inform me of things to watch. I have gone to this Firestone location for the last few years for tires and repairs and have always Found them to be honest, which in today’s world isn’t always the case.

Missyy98

★★★★★

3 months ago

I’ve came here and the staff and the manager Mr Joe was so helpful and they took care of my car! Also as well as Keng ! Thank you Firestone!(: very pleasant with the service!

Brent Kaneyuki

★★★★★

5 months ago

Service was excellent. I stopped by to get air in my tire, and the mechanic quickly found a nail in it. Fortunately, it only needed a patch, which they completed in half an hour. I didn’t have an appointment, so I was pleasantly surprised by how fast and efficient they were. I really appreciate the great service and would definitely recommend this place to family and friends.

Lucia Anda Wright

★★★★★

3 months ago

I had an excellent experience with Jake. He was very courteous and answered my questions with great patience. They assisted me with drop off and pick up. Both times they were wonderful. My service was quick, same day, and they kept me in mind as I had to have it back before work. Will keep going there for my car service needs.

Samim Aalam

★☆☆☆☆

a month ago

I am extremely disappointed with the lack of transparency and professionalism at this Firestone location.I visited this place for Ride share Inspection. Before any work began, I spoke with a technician who quoted me $14.99 for the service. I specifically asked him to confirm this price twice, and both times he assured me that was the cost. However, once the inspection was finished, a different technician presented me with an invoice for $49.99. When I challenged the price, the second technician became argumentative. He claimed the first person was now on lunch and insisted I pay the higher amount. I was told that if I wanted to dispute it with the original technician, I would have to wait over 30 minutes for him to return. Essentially, I was held hostage by a lunch schedule and forced to pay over three times the original quote just so I could leave. This is a classic bait-and-switch tactic. I won’t be returning to a business that doesn't honor its word or respect its customers' time. Avoid this location if you value honest pricing.

kristina pickering

★★★★★

3 weeks ago

Sho and the crew at this Firestone location have been great the past few years I've been going to them. Sho has some sort of great memory and always recalls my vehicle and my fiancé's vehicle and the issues. Before my car was totaled, I took it to them for everything! We recently got new brakes on my partners car. When I went to pick it up, one of the belts made that terrible screeching sound. Sho ran out and told me if they had heard it they would have fixed it. He told me to bring it back any time and they would tighten the belts. Today we took the car down and they tightened 3 belts, quickly and free of charge! This is why we will continue to take our vehicles to the Antelope Firestone.

Waylon Piraro

★★★★★

a month ago

I’ve had work done here at this location for years. People who work here always make me feel welcome. They have reasonable prices and when I leave, I know the work was done with professionalism. Sho is a solid guy and I’m confident when I bring my vehicle to him and his team. Will definitely return!

AlViB

★☆☆☆☆

a month ago

I had a very disappointing experience at Firestone Antelope. My 2024 Tucson Hybrid was kept for FIVE DAYS just for a single tire change. When I got the car back, I noticed that parts from my factory emergency tool kit (which they used) were missing. When I politely asked about it, they denied everything despite the clear evidence of empty loops in my kit. It is very unprofessional to keep a car for so long and then return it with missing equipment. I expected much better honesty and efficiency from this shop.