Firestone Complete Auto Care

RGV Calypso Fox

★☆☆☆☆

3 weeks ago

This place is a complete scam. My girlfriend couldn’t wait for me to change the oil on her vehicle so she took her car in for an oil change at this location, the service was quick about an hour but they totally took advantage of her when it came time to pay. $93.00 for 5 quarts of oil!!!! They told her it’s because it was fully Synthetic. The same Pennzoil platinum full synthetic 5w-30 is less than $30 at wal-wart. $100 for a simple oil change is crazy. Well, lesson learned next time she should be more patient and let me change it.

Lorenzo olvera

★★★★★

5 months ago

I had a great experience at Firestone! The staff was friendly, professional, and very knowledgeable. They took the time to explain everything clearly and made sure my vehicle was taken care of quickly and efficiently. The customer service was outstanding — everyone went above and beyond to make the process smooth and stress-free. I’ll definitely be coming back for future maintenance. Highly recommend this location for anyone looking for honest, top-quality service

Liza Luna

★★★★★

a month ago

I am truely amazed, Rick G. Helped us out today... so i called too see if they can help with a flat tire and see how much it would be but they dont offer road side assistance, however this one guy again his name is Rick out of the kindness of his heart went out of his way at no charge to help us out and he was able to get it done (my tire was stuck i felt stuck and didnt know what to do) 😭 thank you RIck for making my day a little easier i am so greatful and pray that God multiplies your blessings we need more caring and humble people like you in this harsh world 🙏 i am so greatful and i appreciate you ! Firestone N 23rd Mcallen Thank Rick G.

isidro rodriguez

★★★★★

a month ago

Great staff. I liked the service provided from the mechanic to the manager. Staff are knowledgeable and helpful explaining the issues. The problems were resolved with no issues. Highly recommended.

G_gina

★★★★★

2 months ago

The great customer service is what keeps me going back. I live about 40-45mins away and travel to go to this specific store because anyone who helps you there will try their best to help you out with a reasonable within their means. Jason & Maria are awesome help!

Steve Garza

★★★★★

4 months ago

I’m extremely satisfied with Firestone! The team was professional, efficient, and went above and beyond to make sure everything was done right. The service was quick, the staff was friendly, and the quality of work was excellent. Highly recommend Firestone for anyone looking for reliable and trustworthy service!

Lucerito Gonzalez

★★★★★

3 months ago

Great customer service! Rick helped me out and was able to explain what needed to be done. Was in and out sooner than I thought. I highly recommend if you need a reliable and knowledgeable team working on your vehicle! ⭐️⭐️⭐️⭐️⭐️

Laura Ibarra

★★★★★

a month ago

Very good Maria was so nice and she called to let me know a head of time what they were gonna do to my car and the price excellent person

Susanna Maddrigal

★★★★★

5 months ago

Great service every time! So much better than going to my Toyota Dealership that has forgotten about me three times to where I was left waiting for hours. Firestone is in the business of delivering solid customer service by actually caring about their customers.

Michael Herrera

★★★★★

3 months ago

The crew there was super friendly and professional from the minute I walked in. They were great about explaining exactly what the alignment process would involve and why it was important. I really appreciate how honest and straightforward they are.

Jasmine Marie

★★★★★

5 months ago

Great service from Rick here at Firestone in McAllen! He was friendly and made sure everything went smooth. Honest, fast, and helpful, really appreciate the good customer service :)

Judith Pavon

★★★★★

2 years ago

I had a good experience at this firestone in McAllen. I arrived here in a weekday without an appointment, and although I had to wait a bit, my car was checked and I was given a diagnosis. The staff is friendly, a young man there was very nice and knowledgeable.

Carlos Yarritu

★★★★★

2 weeks ago

Ricardo and Manuel are fantastic people that really care about what they do! They are exceptional and I truly appreciate all of their help!

Julio Salinas

★★★★★

2 months ago

Maria at Firestone on 10th is the best no doubt! Answered all my questions and concerns. Very polite, informative and genuinely a great person. Highly recommend going to Firestone on 10th ask for Maria!

Alondra Orellana

★☆☆☆☆

2 months ago

Expensive. They were going to charge me 1,700$ for breaks. I dont reccomend this place!!! I found somewhere else for 200$. Here the proof.

GC three

★★★★★

4 months ago

This is the 2nd time I’ve come to this Firestorm & I always enjoy it. Friendly, professional, straight forward & the service is fast. I’ve been to a lot of Firestones and this one is the best “in my opinion” they have my service from now on

Jorge Gonzalez

★★★★★

6 months ago

9 September 2025: HIGHLY RECOMMEND THIS PLACE!!! This is not the first time I have been here before. Since my first time and up until now, I have loved the people here!!! Maria and the staff here helped me out very much today. They got me the best deals, they explained everything to me in a most professional and honest manner!!! The wait time was minimal and their help was invaluable and priceless!!! Thank you Firestone for the persons who work here!! Thank you to everyone who helped me today. God’s Blessings be upon all of you 🙏🏽✝️💪🏽❤️