About Business
Residents of Concord, CA, Concord have long trusted Five Star Automotive for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto tune up service, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 5.0/5 rating with 549 reviews. Throughout Concord, and particularly in Concord, CA, Five Star Automotive is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Five Star Automotive for any Car Repair inquiries or to schedule a visit to their Concord, CA facility.
Google Reviews
terry feng
★★★★★
2 months ago
5 STARS from me. I had a great experience with Five Star Auto this week. They did both and rear brake roster replacements for my Acura MDX at competitive cost and most importantly they fixed my window washer system with very little cost. Others had told me that my washer pump needs replacement and the nozzle system may also need replacement with several hundreds of dollars based on cost estimates from others. Although I told Five Star Auto folks that I need washer pump replacement with possible replacement of the nozzle system as well, the Five Star Auto folks told me that it is their professional responsibility and they only do the right thing. They surely did which saved me hundreds of dollars they found the washer pump was perfectly fine. Folks are also friendly and easy to work with. I strongly recommend the Five Star Auto to anyone who needs auto repairs.
Stellarchef
★★★★★
3 weeks ago
Thank you Five Star!!! This shop does great work, but more importantly has excellent customer service, and will be both upfront/honest with repairs needed! I had a check engine light on caused by a purge valve, and it idled roughly. I replaced the part myself, bad idea, lol. The shop diagnosed everything, and found the new part I replaced was actually faulty from the manufacturer. But, what caused the rough idle was an issue I had previously that the shop repaired. A part that had been previously replaced had failed. Brian took ownership, and repaired the problem under warranty at no cost. People in general and mechanics with this kind of mentality are very few and far between! If you need automotive assistance in the East Bay (Concord), check out Five Star, you won't be disappointed!
Ashley Gustafson
★★★★★
2 months ago
Brian and his team are wonderful. They started assessing the car as we drove it into the lot. Gave us a complimentary diagnostic and were honest about what our nearly 20-year-old car needs and doesn't need. They were very communicative and friendly. And now our car is running smoothly!
Lillian Simonin
★★★★★
3 weeks ago
I have taken my cars to Five Star for well over 15 years. The customer service is amazing. I trust the work they do. I would highly recommend them for your next auto repair needs.
Debra Wood
★★★★★
a month ago
We have been bringing our vehicles to Five Star and have never been disappointed. They have serviced work vehicles and our personal vehicles over the years. They go out of their way to find parts if needed and are dependable.
Stephanie Choing
★★★★★
4 months ago
Been to Five Star Auto three times for two cars now. Had them assess a newly purchased used car, do annual maintenance on an old car, brake pad replacement, air filter replacement, windshield wiper replacement. Brian is great—very honest and direct about what the car should get and what can be delayed until later— no frills or upselling. Just quick, professional service and very communicative all throughout the process.
m d
★
☆☆☆☆
2 weeks ago
Maybe about 7-8 years ago I took my 1968 Jeepster Commando here for an oil change. This shop refused to change my oil. "I don't know any shop that would change the oil on a car that old," they told me. Well here we are 8 years and 16 shops later, and literally no other shop has refused to change my oil. Doesn't seem to be an issue for anyone else. I don't know what was this shop's problem.
Larry Colon
★★★★★
2 weeks ago
Great service. Professional all the way. Timely, great prices. Bringing all my cars here for now on.
Gavin F
★★★★★
6 months ago
Came here for my first time today for an oil change based on Google reviews. No appointment (will do that in the future.) Great communication. The guy at the desk let me know right away I had arrived just at the start of lunch break, so I went and got lunch, too. They had already started by the time I got back. Clear, prompt communication while I waited. Added a new cabin filter based on their inspection. Still ended up paying less than half of what I had been paying at another shop. Will be back.
Erick Goldman
★★★★★
6 months ago
Good experience, as usual. They quickly diagnosed the issue and called me to give an estimate. The work was done the same day. I’ve taken multiple vehicles to 5-Star for a long time. They are my go-to shop.
Joan Flack
★★★★★
6 months ago
Thank you Five Star Automotive! Our entire experience was flawless including the schedule, the pricing and the quick service. We are definitely moving our cars’ maintenance to your shop. So glad we found reviews on Nextdoor that gave the link.
Andrew Dodd
★★★★★
7 months ago
First time customer wowed by efficiency, value, and speed. Brought in my vehicle with a diagnosis from another shop. 5-star quoted the best price, confirmed the diagnosis, and got it done by noon as promised. Cost was even less than original estimate. Professional and friendly.
Jennifer Matta
★★★★★
3 months ago
This is the only place I bring my car because I know they will be honest and not make me pay for services I don't need. Brian Smith is the best!
jack tripper
★★★★★
a year ago
I have used 5 Star Automotive in the past and I am extremely happy with there work!! Extremely professional honest and fair price Excellent customer service Absolutely would recommend!!!!
Hayes
★
☆☆☆☆
7 months ago
Went for an oil change, and the front desk guy called me “cupcake” and “sweetheart”. Will never be coming back here. Heard good things and had a great experience in the past with the owner himself. Front desk guy was extremely rude and I will be filing a sexual harassment complaint with the owner. NEVER go here unless you can contact the owner directly!!!
Samantha Mutter
★★★★★
7 months ago
Squeezed me in day of, and took less than a half hour to complete my oil change. I work at another business in the same lot and they’re all extremely professional and friendly. Highly recommend!
Shaq Shuja
★★★★★
8 months ago
Finding a trustworthy mechanic can feel like searching for a needle in a haystack, but my search ended at Five Star Automotive. Despite it being my initial visit, Brian immediately earned my trust. My car had a tricky sensor issue that other shops were quoting as a very expensive fix. Brian, however, was completely transparent and resolved the problem expertly and honestly. I'm so grateful for their exceptional service and integrity.
Peggy Vertin
★★★★★
Edited 3 months ago
Had my car in again for service today (12/1/25). Ten stars again, reasonable prices, excellent service! Love being able to have my car serviced by Five Star who has never let me down going on 22 years now. I used to work nights commuting from Antioch to SF, never stranded, taking BART from Concord. Today, I walked my dogs while my truck was serviced. If you have an older model vehicle like I do, they manage to get the parts to fix it. I will never get rid of my 2005 Dodge Ram. Checked below are all the services I’ve had over the years. I’m almost on year 21now with Five Star and my 2005 Dodge RAM still runs great. I love the new Monument location because it is one block away from my favorite grocery store on the corner of Detroit and Monument. Last Wednesday after returning from San Jose very hungry and tired, I left my key in the ignition in the on position causing my battery to go dead and Five Star owner was kind enough to bring me a new battery to my house and install it on his way into work today which was very nice I didn’t have to have a stranger come to my house . Feel very lucky to have Five Star maintaining my vehicle year-after-year. Coming by my house, was really nice and above and beyond. I’ve never wanted another vehicle besides my truck and am so happy Five Star works on older model vehicles besides new. ⭐️⭐️⭐️⭐️⭐️10 Stars!⭐️ ⭐️⭐️⭐️⭐️
Kathy Clark
★★★★★
11 months ago
This was our first time visiting Five Star Automaotive. We were referred by a friend who speaks very highly of Brian and his shop. They were courteous, fast and the price for an oil change was very reasonable. We will definitely return.
judy c
★★★★★
7 months ago
Called to get a general inspection of my kinda old Prius. No specific issue but wanted it to be in good shape before passing to my kiddo. Brian picked up my call, got me an appt next day. Like, wow. It’s located in a mini strip next to “little swimmers”. For the price of an oil change and fluid top offs, a general inflection was included. I was told my tires were on its last legs and I agreed as Costco just told me the same. My whole appt took 1 hr, enough time to walk to Costco and eat a lunch worths of samples. The coat was extremely reasonable, the staff was friendly and helpful, the office was clean (I’ve never seen magazines called garden and guns) , and it was a great experience. Highly recommend. Special shout out to Brian, whom everyone seems to appreciate.
