Five Star Ford Lewisville - Service

Rating: ★★★☆☆ 3.3 / 5 (32 Reviews)

Five Star Ford Lewisville - Service is a Car Repair located in Five Star Ford Lewisville - Service, 1144 N Stemmons Fwy, Lewisville, TX 75067

You can reach Five Star Ford Lewisville - Service through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–6 PM)
Tuesday: Open (7 AM–6 PM)
Wednesday: Open (7 AM–6 PM)
Thursday: Open (7 AM–6 PM)
Friday: Open (7 AM–6 PM)
Saturday: Open (7 AM–4 PM)
Sunday: Closed

Reviews

Brian Vaughn

Great service, knowledgeable staff, quality work. Highly recommended five star Lewisville for your ford maintenance and repair needs
★★★★★ a week ago

PriceFamilyOrthodontics

Andrew was awesome he helped me with my car! Went above and beyond! He was so sweet and informative! Alex was so caring over the phone I recommend to everyone you will not be disappointed !
★★★★★ 4 months ago

stephen Lucarini

★★★★★ 5 months ago

Aaron Homan

Left a long drawn out review that I realized seemed kinda petty. Do not recommend 🤷🏽‍♂️
★☆☆☆☆ 7 months ago

Svetlana Schoggins

Service department here is horrendous. Turned in perfectly running car with a check engine light on and a full tank of gas, and ended up with no gasoline vehicle not able to drive after a day of inspection. Nobody would give an explanation of what happened, take responsibility, nor offer a solution. Except present a quote for over $2.5k to fix something that has been replaced 14 months ago. Would not recommend trusting your car to this shop for any issue.
★☆☆☆☆ 7 months ago

Moses Sang

★☆☆☆☆ 8 months ago

chreisb foreman

★★★★★ 9 months ago

Enrique Espinoza

No les recomiendo para nada este lugar lleve mi carro por la luz y me dijeron que requería el cambio de cables , bujías , el coil y se lo hicieron y siguió igual , y luego demoraron tres meses con el carro para decirme que era computadora del motor pagué 780 por ello y siguió igual lo lleve de regreso y tardaron otros dos mese para decirme que era el harnes principal del motor pero que el costo de la reparación sería $3450 y fue cuando les dije que no porque estaban aldivinamdo la falla al último recojo mi carro y les pedí que me reembolsaran mi dinero y me dijeron que si quitaba el primer comentario que puse me lo regresarían y hasta ahorita no me han regresado nada y yo con mi carro igual aparte de que pague por un trabajo que no arreglo el problema me hablaron para que borrara el comentario cómo amenasandome si no me regresarían el dinero y no quiero ninguna otra llamada de hay por favor sólo quiero mi reembolso si no voy a demandar a la compañía por amenaz gracias
★☆☆☆☆ 10 months ago

Donna Spencer

Nothing but praise for this service department and my advisor, Mr. Diamond. Brought in a list with 4 or 5 unrelated items and a recall and all were addressed in a timely manner. Communication was excellent, knowledgeable, and professional. The shuttle was convenient and efficient. I will continue to trust this dealership for service as I have over the past several years.
★★★★★ a year ago

Justin

Fantastic experience buying my new Bronco! David took excellent care of me and gave me a much higher trade in value than competitors down the highway 😉
★★★★★ a year ago

larry brewer

Bit pricey but excellent work
★★★★★ a year ago

Rob 2219

★★★★★ a year ago

Julie Yankowsky

★★★★★ a year ago

Meg Alpha

Absolutely appalled with how I was treated by 2 different employees at the service department. Both Jonathan and Zack were condescending and rude while my vehicle was to have service. I specifically asked for nothing to be done that was not covered under warranty, pulled my car early from the shop due to the service and cost. Somehow still ended up with almost $400 bill. Have called to speak with manager twice with no call back.
★☆☆☆☆ a year ago

Joshua Kornely

STAY AWAY. There’s a reason they have a shorter wait than other service departments in the metroplex. Their techs are either unable or unwilling to perform the work right the first time so they can rack up additional labor charges.
★☆☆☆☆ a year ago

sydnnysydnny

Zero communication!!! Terrible customer service!
★☆☆☆☆ a year ago

Jason Robnett

★★★☆☆ a year ago

Amber Hester

Excellent customer service! One of the best dealerships I have ever dealt with!
★★★★★ a year ago

Nora Serag

Worst service EVER! Brought our truck in January to fix brake lights and AC. It stayed there for over 10 days, then finally when it was ready we were charged a fortune only to realize the AC was never fixed !!!!! Took it back again on a Wednesday to check what was wrong and they promised it would be done by Friday ( as it should’ve been an easy fix) but Nooo. Not only have they not fixed it yet, but the phone numbers are not working, and the ones that do , they simply ignore calls and don’t pick up , they don’t call back , then finally found out they only started looking at it on FRIDAY afternoon!!!!!!!! I tried to call again and they still don’t pick up and service agent is not answering texts. Horrible service! Would not recommend it to anyone.
★☆☆☆☆ a year ago

Contact

Address: Five Star Ford Lewisville - Service, 1144 N Stemmons Fwy, Lewisville, TX 75067 Lewisville, TX Lewisville

Phone: +19722212900

Website: Go to website