Four Wheels Auto, LLC

Fito H

★★☆☆☆

4 months ago

Communication and patience in explaining the potential issue is the selling point of this location. The staff are approachable and friendly. They are however, on expensive side and they will quote you full replacement cost of an item instead of repairing what can be repaired at a more reasonable cost. Further, if you chose not to go ahead with the repair, they will charge you, just under $100 for looking at the car, a fee which is not disclosed or described anywhere. So if you're on a budget, clarify that with them, prior to handing the keys over to them.

Eric Joy

★★★★★

Edited 2 months ago

I had an amazing experience with Four Wheels. I don't know if it's a one man operation, but Marc, the owner and mechanic, is the only guy I ever talked to. He was very clear about his pricing when I was dropping my car off, and the final bill ended up being much lower than I'd thought. He gave me a quote for diagnostics, and I expected to pay more for labor on top of that to fix the problem once he figured it out, but no, just the cost of parts and the original diagnostics quote. My problem was a little weird and he had the creative solution relatively quickly. This man has honesty, integrity, and skill, and great customer service. Hopefully it won't be soon, but I'll be coming back!

Kyle Steiner

★☆☆☆☆

6 months ago

My experience with Marc used to be very positive, and I’ve been consistently bringing three vehicles to him for over three years. But for two of those years, I have been plagued by scheduling challenges, deflection, and minimization of the issues with my vehicles. I sincerely hope I have the opportunity to correct this review one day.

Russ Brown

★★★★★

6 months ago

Had a great experience today, reasonable price on getting a few clamps on my exhaust shield replaced, as well as rear brakes. The service was fast, well done, and I would recommend this shop for sure.

Avdhesh Bansal

★★★★★

a year ago

One of the best places to take your car too… I dropped my car thinking it would need front and rear brakes and rotors…. I was prepared to spend around $1000 for the job… Marc called me and said my car does not need new brakes… The brakes are fine… I really appreciate the honesty… Marc is an expert in what he does and he loves what he does… Very cordial and professional… I am going to take all my cars to him from now on…

Ralph Vieux

★★★★★

3 weeks ago

Great owner and mechanics. They take great care of their customers with no funny business.

Laura Childs

★★★★★

a year ago

The BEST mechanic I've tried in the area! Had a nail and small leak in my tire and Marc fixed it within an afternoon. He kept my car overnight since I couldn't pick it up before the shop closed and they had vacuumed, cleared out the leaves from my windshield, and pressure washed it. Super friendly and helpful, cannot recommend enough.

Paulina Kepczynska

★★★★★

a year ago

New to the area and I was able to make an appointment within a reasonable amount of time. Marc was super nice and great with explaining everything and also very fairly priced. Will definitely be using as my mechanic from now on!

Morgan Sammut

★★★★★

2 years ago

I have always gotten excellent, kind, and respectful service at Four Wheels!! I brought my car in a few months back for quite a bit of service and (due to the amount of labor that went into the repair), Marc charged me a flat rate rather than hourly. He was very upfront and honest about the parts and work that were necessary, while also letting me know of additional work that he would recommend in the future. There was no pressure to get that work done immediately, which I sincerely appreciated. My most recent visit I needed a tire replaced, and since the tire had to be ordered, Marc said he would call me when it arrived so I could still use my car. There was unfortunately some miscommunication, but Marc called me (after close!) to come in so he could fix the tire before the weekend.

June Isenhart

★★★★★

a year ago

4 wheels auto has helped me numerous times over the past 3 years. I live up the road and Mark is always quick to help us out with urgency and always delivers high quality work! I don’t trust anyone else with my car anymore. Would give 6 stars if I could!

Lillian Holland

★★★★★

3 years ago

The first time I came here we had a miscommunication (it wasn't clear with the online appointments that my appointment time was a drop off time, not the actual time they would look at my car) and I left a little frustrated. However, they really went above and beyond with our car and it made me trust Marc all the more. I've gone to him with our other car issues since and he has been nothing but incredibly kind and helpful. I truly think Marc is an honest guy and takes the best care of our car. So I would definitely recommend coming here too.

Acadia Edgerton

★★★★★

2 years ago

Marc is honest, reliable, and incredible at what he does. He communicated throughout the service and took the time to walk me through exactly what was wrong with my car after being extremely thorough with the diagnostics. He vastly undercharges for what he offers, which is a benefit for the customer! Very fair pricing. We wouldn’t take our car anywhere else.

John Russell

★★★★★

2 years ago

Highly recommend Marc's business! He is honest, straightforward, and works extremely fast. He diagnosed that my engine fan was failing, replaced the part, and completed the repair extremely quickly. He's completely transparent about pricing and took the time to explain the fix to me and show me the old part that was no longer working. Great guy, and great business!

Jonah Katz

★★★★★

a year ago

Marc is an absolute LIFE SAVER. The service center at the Lexus dealership in Hingham told me my car's engine was dead after an oil leak and I was about ready to sell my car to a scrapyard, but I called Marc and he offered to take another look at my car for me. It turned out all my car needed was a water pump replacement- a few days later it is now good as new and running great. Marc is not just one of the nicest guys you'll ever meet, he knows what is going on under your car's hood and will get you back on the road in no time for a very fair price.

David Meichle

★★★★★

3 years ago

Marc has worked on my '07 BMW for years, and has always been fantastic, down-to-earth, quick and honest. He is creative and willing to go the extra mile to save me cost and I trust him to not take advantage doing unneeded work like so many other shops. Even when a very peculiar problem couldn't be fixed he was upfront and didn't charge for the many hours spent diagnosing. I highly recommend this local shop!

M M

★★★★★

a year ago

Awesome repair shop with excellent customer service. Every time I bring my car in for a specific fix, the owner reports a full diagnosis, communicates throughout the process, and breaks everything down into urgent needs vs. what to look out for in the future. I appreciate the detailed estimates and that the care put into each customer exceeds both larger and comparably size shops. They are efficient, accommodating, and go above and beyond. Most recently, I brought my car to Four Wheels the day before a roadtrip for an AC recharge. I also was procrastinating on a number of larger repairs that I planned to address when I returned from the trip, but they managed to fix everything and more (too numerous to list) the same day, test drive the car, and even clean the dashboard/front seating. Thank you, Four Wheels!

Lily Althea

★★★★★

7 months ago

I had a great experience here. Marc is very professional, upfront, and friendly. The turn around was really fast as well. Highly recommend!!