Google Reviews
christopher stewart
★★★★★
a year ago
I hate writing reviews, for whatever reason, but I genuinely love this place and I’ve been putting it off for awhillllleeee. This shop cares! Simply put, if you are in need of ANY type of car service, give this shop a try. It’s family owned, Frankie is a genius, and they have done wonders to all of my vehicles for over 10 years.
Island window cleaning service LLC
★★★★★
a year ago
Great job ! Very good customer service, called them in a morning with my problem (we put gas instead of diesel in a diesel car by accident) and they were able to give me price by the phone (with 0 extra charges ) , I towed my car to their shop and car was ready at the same day after business hours . Very nice family business, great professionals ! Highly recommend
Dj Mathurin
★★★★★
a year ago
My experience at Frankie Auto was A1 to say the least. He was very helpful every step of the way and exceeded my expectations! My cars work was done flawlessly and i’ve told all my loved ones, I recommend this shop over any other! Thanks Frankie😎
denis orlov
★
☆☆☆☆
a year ago
Run, it's insane. - Called Frankie, asked how much for oil cooler replacement. Then said that for now I need only inspect a car and wash the engine bay so we can check for leak, made an appointment. - Went to a shop, they was ready to replace the cooler, I said that it's not needed for now, the give me his phone so I can speak with a lady on loud speaker, I said that I don't need to replace a cooler today, only wash, inspect and check and fix ac if needed. 2 people heard that. Then I filled up a paper where clearly described: 1. wash the engine, 2. inspect all car, 3. check AC - 3 hours after Frankie called me and said that they replacing a cooler, omg, I asked them to stop and picked up a car within 30 minutes. - Check under the hood: camshaft sensor was disconnected. I drove as fast as I can, but it was hard because engine went into reduced power mode and check engine light was on, I discovered it on my way home. - Connected my own scanner, cleared error, looks ok. Hope they didn't brake more stuff, a little scared to drive after "amazing" Frankie's service. Mind blowing, they live in they own world. RUN!
Harley Willhite
★★★★★
8 years ago
Most friendly group of guys I've met since moving to South Florida, Frankie is knowledgeable and is dead set on doing the job right the first time. He is a mechanic with a conscience, he triple checked to ensure we had the right parts and that we could not find them cheaper. His guys didn't cut corners and they did not force anything into place. They were even kind enough to show me what they were doing and how it was done. I will be a customer of this shop until I leave south Florida and I am beyond appreciative of he and his crew. Pricing was beyond fair and service was exceptional. Thank you to you and your crew Frankie and you guys keep doing what you do.
Jorge Landron
★★★★★
a year ago
Customer service at Frankie Auto is top notch. Lennis is very helpful and easy to talk to. She explained in detail what the issue was and even helped with finding a towing service to get the car to the shop. I would give more stars but the max is 5.
Marcus Hatanaka
★★★★★
3 years ago
I have a BMW F10 and arrived with a rough idle that I've been dealing with for 6 months threw about 3k in parts Almost gave up on it. Took it to Frankie and this man fixed it in less than an hour! This man is a true car technician. I highly recommend this shop 👌.
Shane Bedasee
★★★★★
10 years ago
Frankie is a very serious BMW technician. I wouldn't bring my car to anyone else. Every time I have an issue with my 330i, he always resolves it in a timely manner. If you live in the West Palm Beach area and drive a high end vehicle that doesn't have a warranty, I would suggest you bring your vehicle to Frankie Auto. I wasn't coerced into writing a review either (wasn't even told, just googled his company), I'm just a very satisfied customer.
Roberto Costa
★
☆☆☆☆
2 years ago
Stay away from this place He charge me to replace a ECM and program the key , never was replace or program it. He charge to fix wiring harness he destroy it instead fix it . Vehicle never run off course never replay my txt or answer my call. People like Frankie don’t even deserve a one star. Stay away if you not want to loose your money.
Nai E
★★★★★
6 years ago
This auto repair shop is IT!! Any problem my car has, they fix it! Frankie, the owner is very professional and knowledgeable on everything when it comes to electrical parts. The rest of the crew including the mechanics, his wife Lelys, and daughter, Lennys are very attentive, organized, and friendly with their customers. I will always depend on them with any of my cars needs.
lina Polanco
★★★★★
2 years ago
Thank you so much, to the owner for finding the problem in my car…I spent so much money with different mechanics & im happy I finally found someone honest who really helped me! I would recommend you to all my family & you’ve gained a customer for life…& his wife makes the best coffee..thank you Frankie Auto service
Duane Stephen
★★★★★
8 years ago
Okay so my phone was hacked and people said some dumb stuff. Me and Frankie are in good standing,he does all my cars, I have three cars actually four and they all go to Frankie for tune-ups, computer software updates,etc. Now, most shops don't have the up-to-date computer software to give your car's the up-to-date,homie has the exact thing the dealer has for more than half off the stealer aka dealer. I got two foreigners(bimmer and Audi family) and two infiniti's. He's one of the best on Hooper Road you got to pass him first so you might as well stop in,I think you'll be glad you did.
JUAN A PADILLA
★★★★
☆
3 years ago
Be aware that even though they are making you to make an appointment,they will not be ready for that time you set it. Mine was at 9am and left around 11am. I had a electric problem with my radio and they found the solution(fuse box) $90. So far so good and thankful for the fixing
DUANE STEPHEN
★★★★★
Edited 2 years ago
Love the people there!!! I have a 2008 bmw 650i convertible ,2013 a 750li xdrive,2011 Range Rover sport, and a 2016 e350 4matic. Frankie does all my software and electrical work. fixed the idling and faulty codes within a day and n the bimmers . Any electrical work and software issues,this is the place to carry your vehicle. Current technology there to deal with these computerized vehicles.
Yudith Yu
★★★★★
2 years ago
Have not had service done yet, but just by the conversation, I can tell that he has a lot of knowledge and his pricing is superb. Definitely will do business with him
John Schwartz
★★★★★
10 months ago
Frankie knows his stuff. Great family owned business
Daniel Crespo
★★★★★
Edited 4 years ago
A honest mechanic is a rare thing nowadays, but Franklin is the exception, I've know him for 8 years now, same great mechanic and human being.
Alexis Perez Gamez
★
☆☆☆☆
7 years ago
He did not charge me but left my car in poor condition to return it to him and do a higher cost job, when really did not need it.... untrustworthy people👎🏻👎🏻👎🏻👎🏻
LaToya Powell
★★★★★
5 years ago
Frankie has been our family’s mechanic for years. They are family owned and operated.
Jazmine Lopez
★★★★★
6 years ago
Quality repair shop! I really enjoyed the customer service, everyone was so nice!!! Fair and just pricing.
