Reviews
Tracy Jansma
Matt was friendly and professional, and he had only been on the job for two days! The rest of the team did a great job as well. Answered all my questions without any high pressure tactics I’ve encountered in the past. I would definitely buy another car from Matt and Frankman Motor Company.
★★★★★ Edited 3 months ago
Greta Smith
I just bought a used Prius from Adam Huber. He was very kind to let me test drive the car twice and really take my time checking out all the accessories inside. He also facilitated getting the car to and from my mechanic of choice for a pre-purchase inspection. It's important to me to not be rushed about the process and know that I'm making a good choice. He was patient and upfront about the numbers--and also not pushy about anything sales-y. Thanks Adam!
★★★★★ 3 months ago
Caleb Servais
We had a great experience buying our Yukon without even looking at it in person. The team did a great job getting our car ready and delivered to us. It showed up just as the salesman described and we love it!
★★★★★ a month ago
Jackson Smidt
A great experience for buying and trading. Joe Frankman and the rest of the team were fantastic. They provided all of the options and addressed all of my concerns without judgement. The process was so smooth to trade my truck for an upgrade. Highly recommend!
★★★★★ 3 months ago
Heather Rios
I worked with Lucas Gravel when purchasing my new car. He was very polite, to the point, and didn't waste my time. The communication shared was amazing. I always knew where we were at in the process and everything was very easy to understand. I loved that this was not some giant company where they don't really care about your business because they feel if you leave, someone else will replace you. You are valued at Frankman Motor Company and they have just earned a life long customer.
★★★★★ 8 months ago
Lana Vetter
Took my 2021 Blazer in to Frankman to get a new key fob and paintless dent repair done on a warranty that we bought from them. Work was done while I waited and they took care of 100 percent of the paperwork. Key was programmed. Dents removed better than I thought possible. Great experience.
★★★★★ a month ago
Presston Webb
Bought a BMW X5 here. After getting the car delivered I took it to BMW of Omaha & had it inspected. Unfortunately the car had many expensive issues that were never communicated to me during the over the phone purchase. I then took the vehicle back to them in Sioux Falls with the understanding of gettin the vehicles issues fixed. After a week or so they called & said it was ready to be picked up & the issues were fixed. Valve cover gasket, oil reservoir housing to name a few of the issues. Fast forward to today while having it into BMW of Omaha for the first oil service. Frankman motor obviously lied about addressing any of the issues I had to bring it back to them for & now I set here with a $7,000.00 repair bill.(All the same issues from previously stated) Stay away from doin business with these folks! I’m also not mentioning here a plethora of other glaring issues the car has that was lied about or failed to mention because of the fact that it is a used vehicle & everything won’t be perfect. Definitely a rough experience on many fronts doing business with Frankman Motor. *** Reply to Frankmans bizarre rebuttal of my review.. 1-The car had just over 76k miles which is very low for this vehicle & motor they have. 2- Not one time has lil Cole or any of his minions been to Omaha to deliver me anything. In fact I drove that way each time. I actually even had to have somebody else meet me at the back alley dealership(Frankmans) to pick me up when I had to bring it back for all the major repairs it needed. Plus I had to rent a vehicle for the couple weeks or better they pretended to be fixing anything.(took over a week for there “shop guy” to even pretend to do the repairs) 3-You definitely had legal binding to make it right within the 30 days of the sale. 4-You have zero documentation/video of any repairs done to the car after the sale, which I also received zero documentation for any repairs done, just a simple, “the cars ready to be picked up”. How could you have any of that when you know you guys did nothing. Stop with that already, it’s weird. 5- So before the sale was up it cost me an extra $500 with the BS fees & “Frankman connect” shoved down our throats. $300 more for the BMW diagnostics I had to get done since when I got the car home it smelled my whole garage & house up with burning oil. Then I, me , not you or your minions, drove the 400 miles to bring it back there to get absolute nothing but more lies. Do better Cole boy your practice is trash at best & if your mouth is moving you know it’s lies. Hope that cleared it up for the “readers”. BTW this is the first time I’ve ever left a review anywhere. I’m just that disgusted with the blatant degenerate business practices of this establishment.
★☆☆☆☆ Edited a month ago
Aana Shaw
Great people to work with, very friendly, no pressure. I liked the website and getting an idea of what my trade in would be before I even got there. I also loved all the maintenance details provided on the website and the carfax provided. I decided to schedule a visit to test drive the vehicle I was interested in and have my car reviewed for trade in. I ended up trading in my vehicle and purchasing a vehicle that same day. Very easy to work with, very kind and knowledgeable. I personally loved being able to go test drive and purchase a vehicle with no pressure to do so. I was able to take my time and make the best decision for me, and Robbie and Nate were fantastic to work with. They both understood my budget request and my timelines and were fabulous! Thanks Frankman I will definitely be returning in the future for any car needs.
★★★★★ 3 months ago
Benjamin Pirrie
Had a great experience at Frankman Motors. They did not rush the test drive process and were very polite throughout the whole process. Joe Frankman was great! He was helpful and made a fair deal on both our trade and the car we bought. I would buy again from Frankman.
★★★★★ 2 months ago
Jacqueline Pendergraft
I have been very happy with Frankman Auto for purchasing a vehicle and or their service afterwards. They are always pleasant and willing to go above and beyond for their customer. I highly recommend them whether you are looking to purchase or need service. I purchased new tires this past Summer from them as they were mire reasonable than many others when I did a price comparison. Give them a call—tell them I sent ya.. Merry Christmas to all the staff members working at Frankman Auto and their great customers.
★★★★★ 2 months ago
Brandon
I will have to say this was probably the best experience at a dealership I've had. Everyone I met there was nice and professional, in a complete no pressure environment. I went in to look at a Jeep Rubicon, which was in immaculate condition. I was given as much time as I needed to look it over and test drive. And also supplied with the Carfax. (James) Was the salesman I dealt with. He was nice and very professional. He wanted to ensure I liked the car, as well as going in full detail about the Jeep during the test drive. Being new to the city , he gave me ideas on things to do and where to go. (Monica) The first person I interacted with at the dealership. Helped answer any questions I had prior going into Frankman Motors. When I decided on getting the Jeep she came out to congratulate me as well as giving me some tips on owning a jeep. Pleasant experience. (Nate) In finance was very helpful in securing financing for this vehicle. He was very professional, and pleasent in explaining the entire process. Overall this dealership is wonderful, every person I came in contact with was willing to help and provide information if needed. There are many car dealerships around the Sioux Falls area, but I must say this was the best experience I've had at a dealership where you feel valued as a customer. Anyone looking for a car, come to Frankman Motors. You'll be happy you did.
★★★★★ 3 weeks ago
James Bellman
I’ve been looking for an affordable classic car for a while. I found a dealer just over a thousand miles away from me so i had to rely and put a lot of trust in the person i was working with ( Joe Frankman ) he made extra videos at my request so i could get more detail on the vehicle 1953 Mainline. He made the process enjoyable and easy and in 4 days my car was delivered to my door. Definitely the best car buying experience I have had. I will definitely deal with Frankman motors in the future if needing another vehicle
★★★★★ 9 months ago
Katy Schultz
We had a great experience buying our Suburban. Lucas was friendly, fair, knowledgeable, and made the process smooth - even while we were navigating some warranty items on our trade-in. We’ve trusted this dealership for years for service on our vehicles, and that consistency really shows. Shoutout to Lucas, along with Nate in finance and the service team, for making the entire experience seamless.
★★★★★ 3 weeks ago
Chris Rheault
Our entire experience from shopping online, finding the vehicle\truck we wanted and then dealing with everyone at Frankman Motors was wonderful. Very professional, polite, informative, and very kind. We drove from the Twin Cities to Sioux Falls on a Saturday and drove home with our new truck after just a couple hours of test drive, paperwork and some good banter with our salesman Nick and our accounts manager Nate. Thanks, Frankman Motors for a great experience!
★★★★★ 4 months ago
John Griffin
We recently purchased a 2016 GMC Terrain Denali from Frankman Motors, and the entire experience was outstanding. The staff was professional, friendly, and extremely knowledgeable from start to finish. It’s clear they take pride in creating a welcoming, no‑pressure environment. We’ll absolutely be back when it’s time for our next vehicle. If you’re looking for a pleasant atmosphere and a team that truly knows their stuff, stop by Frankman Motors and kick a few tires—you won’t be disappointed. A big thank‑you to Pat, Joe, and Kevin for making the process so smooth and enjoyable.
★★★★★ 2 months ago
Scott Dankbar
The best experience i have ever had buying a vehicle. They all worked as a team to get all details taken care of from all the paperwork, which they made so easy, purchase arrangements, and delivery, all within a very short time. I'm from out of state and they presented the car well with 186 pictures and videos of the used vehicle i bought. Fast, complete, delivered, no surprises!
★★★★★ 3 months ago
DH T
Had a great experience with everyone I worked with at Frankman Motors. Very happy with the trade in value, the cost of the truck I purchased and Joe Frankman, my sales person. He made buying easy . He followed up, answered all questions and even sent photos of the truck through the purchase/shipping. Would absolutely buy from Frankman Motors again.
★★★★★ 2 months ago
Stanford DEMPSTER
Frankman Motor Company is excellent, offering great customer service and respect. It shows great character. I bought a 2021 STI and it was a wonderful experience. Didnt feel rushed during the process thanks to Robby and Arika at the sales team. Thank you for a great experience!
★★★★★ Edited 2 months ago
Alyssa Frye
Thursday, Nov 6th, I came in to test drive a ‘21 Chevy Trailblazer. Being a newer car, I wasn’t sure I’d get approved. When the banks gave a little pus back for a loan, they showed me other options making sure I knew I had choices and it was totally possible to leave with a car. Luckily, they were able to get me approved for the car! I was in and out in about 2 hours, treated so kindly by every person I came in contact with. Mike is the one who greeted my mom and I outside, welcomed us in and walked me through everything. Nate was the financial person and was able to get my interest rate down a little bit which was honestly a miracle and I couldn’t be more grateful. I didn’t catch the managers name who also helped on my buy but he also came out to congratulate me. They all made the process for buying a car not so intimidating! They took the time to make sure I felt valued and not just like a price tag — I appreciate that more than anything!
★★★★★ 4 months ago
Page Hudson
Went in for a vehicle that I was very interested in and turned out I didn’t like it, but Lucas wanted to make sure that my needs were met so he set up an even better opportunity for me and allow me to get something that I had only dreamed of. Lucas is very professional, honest, caring and he’s not from here. Ask him where he’s from! Overall, an outstanding experience. Very well satisfied. Go see Lucas at Frankman. You won’t be disappointed! Update: “I’ve been a loyal customer of Frankman Motors since the mid-90s, starting during my time as a manager at Gateway Computers, a startup that rapidly found success. Both my colleague and I, who were new managers at the time, discovered Frankman Motors and were instantly impressed by their outstanding service and quality vehicles. Over the decades, as we both advanced in our careers—my colleague now retired in Kansas City and myself back in Sioux Falls—our loyalty to Frankman Motors remained strong. Even though Gateway is no longer in operation, our appreciation for Frankman’s consistent quality and service has never faded. We continue to trust them for our vehicles, and they remain the backbone of our automotive needs.”
★★★★★ a month ago
