Fusion Audio + Video

Rating: ★★★★★ 4.8 / 5 (143 Reviews)

Fusion Audio + Video is a Security Systems located in Fusion Audio + Video, 119 N Markley St, Greenville, SC 29601

You can reach Fusion Audio + Video through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (8:30 AM–4:30 PM)
Tuesday: Open (8:30 AM–4:30 PM)
Wednesday: Open (8:30 AM–4:30 PM)
Thursday: Open (8:30 AM–4:30 PM)
Friday: Open (8:30 AM–3 PM)
Saturday: Closed
Sunday: Closed

Reviews

Pamela Knauss

The team that was here to install our two TVs Internet and Sonos we’re very knowledgeable and did a good job; however, my TCL Roku TV did not have a remote so they instructed me to order a remote on Amazon turn it on and follow the instructions on the TV. The remote did not turn on the tv. I called asking for assistance and they said we’re sorry but we’re three weeks out on scheduling we can’t get there and I said well can somebody help me over the phone? Lance tried but failed and I said all right go ahead and schedule me and I said how much is that gonna be said $195 and then thereafter I think it was I can’t remember how much an hour which is ridiculous cause we spent over $6000 and I can’t believe they can’t pop on in they could probably figure out in 10 minutes. Anyway, I’m very dissatisfied.
★☆☆☆☆ 3 weeks ago

Stephen Elsberry

★★★★★ a month ago

Adam Quattlebaum

Rick was incredible. We moved into our home three years ago and have struggled to get the existing home audio system to work. Several technicians from other companies have come out and been unsuccessful at setting up the system. Some quoted thousands of dollars to repair or replace. Within an hour Rick had our system fully functional and he identified a work around that prevented us from having to spend hundreds of dollars on new hardware. He’s an incredible technician and trusted advisor when it comes to home entertainment. I intend to call the owner of Fusion to let him know how great Rick is.
★★★★★ 4 months ago

Scott Morris

Ordered sub, amp, and two 6” speakers. All worked fine except the sub was faulty. Called CS and was treated like a criminal for asking for an exchange. Was planning ordering more speakers but that has changed. Horrible customer service and warranty service
★☆☆☆☆ 7 months ago

jeff gordon

THERE’S A WORD IN TECH SPEAK…KLUDGE! THAT’S HOW I WOULD DESCRIBE FUSION. AFTER 2 YEARS AND COUNTLESS CALLS TO THEIR SUPPORT TEAM, MY A/V SYSTEM IS NOT STABLE! VOLUME CONTROL, AUDIO/VIDEO SYNCHRONIZATION, REMOTE CONTROL CAPABILITIES….I COULD GO ON BUT IT JUST PISSES ME OFF EVEN MORE. AVOID,AVOID,AVOID.
★☆☆☆☆ 8 months ago

Leland Trice

Fusion is very professional and does a thorough job designing and installing systems.
★★★★★ 8 months ago

Thomas Canty Jr.

Engagement with the Guys was Awesome! Professionalism, Timely, Customer Attentiveness and Patient Explanations… 5 ⭐️⭐️⭐️⭐️⭐️ Mike’s final day of support and wrap up gave me great confidence in the Upgrading of my system that I finally completed after ongoing back n forth thoughts on my end.! Well Done Fusion Audio! High Regard, Recommendations and Referals…Thomas Canty 4.30.24
★★★★★ 9 months ago

jolene devaney

We had Travis help us today with our receiver issue and was able to get us back up and running. He was very professional, on time, and diligent as our issue was hard to pinpoint. We will ask for him going forward if we experience any future issues.
★★★★★ 9 months ago

Martha Vexter

Michael K. Was fantastic. He found solutions for multiple issues and explained it thoroughly.
★★★★★ 9 months ago

Susan Banks

Michael K was outstanding for installing our new audio/visual/security following water damage to our system.
★★★★★ 9 months ago

Jason Adair

★★★★★ 10 months ago

Barry franklinba@aol.com

Replaced tired home audio system and couldn’t be happier. Technicians Mike and Travis were great to work with and explained everything thoroughly.
★★★★★ 11 months ago

luvmybeemer

Beautiful store and rooms to demo high end gear. My associate Keith, is a real nice guy willing to help get you into new gear. I bought a new home theater speaker setup from B&W, so far so good.
★★★★★ a year ago

Shay

★★★★★ a year ago

jack mcbride

Erik did a great job today. He found the problem that was actually a spectrum problem and fixed it and then arranged for spectrum to come do an official repair that they needed to do. I would highly recommend him to anybody.
★★★★★ a year ago