G&G Towing & Auto Repair inc

Evangeline Norrell

★★★★★

2 years ago

Gino picked me and my car up today and he was the best! So kind and funny and gave me some great advice about roadside safety.

Boss

★☆☆☆☆

2 years ago

Very VERY sketchy company, tried to make me pay for something that they said insurance would cover. Then after I didn't comply one of their workers came to me and said "Welcome to America, where you pay for everything." After I asked for him to give me the release of my car so I could give it to the people at Copart, he just threw his hands up and drove off, leaving my car in an area where you aren't supposed to park. Days later, my insurance company comes again to try and take my car but suddenly it wasn't there, and the insurance company called G & G towing. Turns out they moved my car because they were "worried" about it getting stolen. Moved it without telling anyone. Very weird people, would NOT recommend.

Millie Burlace

★★★★★

2 years ago

We were in a bind and Kevin came to our rescue with amazing service and great vibes. It was so nice to be met with a friendly face when we were in a stressful situation and Kevin did a perfect job! From Genie and Millie

Business Services

★★★★★

2 years ago

Heber and G&G Towing is an Amazing Towing Specialist with the most Beautiful Truck I've ever seen! The Phenomenal Service & Excellent Expertise Heber was able to give us today was Amazing! After 5 days of intermittent + frustrating electrical issues, Heber from was able to diagnose the electrical issue within the first 5 mins! Not only was he able to expertly troubleshoot, pinpoint & educate precisely why and what is causing the electrical issue, how to fix this issue and he presented our best options and so professionally laid out our next step options. Any possible questions to ask, Heber had the foresight to offer. We didn't even need to ask about his process, he offered to let us know as soon as he delivered our vehicle to the shop. This was such an elevated professional experience and saved us many hours of diagnostic time to figure out a tricky electrical problem which can be difficult + costly time intensive to diagnose. Thank you Heber and G&G Towing for going above and beyond to give us such an Extraordinary & Next Level First time Experience with you! We greatly appreciate Triple A for partnering together with G&G Towing on our behalf today. We will most definitely request Heber and G&G Towing for all of our future calls. Please Give this young man a well deserved Promotion & Nice Raise!!! We are so lucky to have Heber on your Team! Thanks so much for your time and amazing work today Heber! We greatly appreciate you and your team!

Mike Speer

★★★★★

3 years ago

My car was toast on the side of the road...called AAA...G&G was there in 30 mins. It's the fastest service I've ever had. Not only that...but Gabriel called every 10mins to update his arrival time and clarify the details of the location. He got the car on the truck in less than a minute and we were off. The experience could have been very stressful, yet G&G made it easy.

Paul Chang

★★★★★

2 years ago

Gabriel is a God sent. He was professional and courteous. I am so glad that he is the one that helped me out of a real jam. I was stuck at Pointe Reyes and he came and saved me. A++ service. Will definitely use again.

D'Ron Smith

★★★★★

3 years ago

was assigned G&G Towing through AAA in San Rafael, CA; great experience; fast, easy and great response time; was able to track real-time location of driver; loaded car and on my way in about 5 minutes.

Jason Davis

★★★★★

3 years ago

Amazing service! I had my car towed 100+ miles after someone stole my catalytic converter. Gabriel Chachagua, owner, was efficient, kind, and very helpful. The best tow company I have ever had experience with. I highly recommend this business. Thank you!

Avril Dalin

★★★★★

2 years ago

Gino towed my car. He was the nicest and most helpful gentleman ever. Much needed at a time of distress. 11/11 customer service & very knowledgeable. 🙌🙌

Raphael Cayabyab

★★★★★

a year ago

Christian came over and he just did what unbelievable task. I have 2023 Bolt EUV and need air. While his pumping air on my front driver side wheel the air on rear wheel on driver side is the taking the air. So he tried to add the air on back wheel driver side and it goes to the front driver wheel. So he figured that when I brought in the car to the dealership for tire rotation maybe they didn’t reset the sensors. His amazing. He advised me to bring back the car to dealership. That’s something guys. Give him a bonus. Thanks Christian. Make a customer like me happy.

K Y

★★★★★

a year ago

I'm a AAA member and my MILs car died in a parking lot. I called for a tow service and Ivan got there in 10 minutes. He was quick and careful to get the car on the truck and delivered it to the Toyota dealership. Thank you Ivan!

Claire Getutua

★★★★★

a year ago

Highly recommend this towing service💯 Gino went above and beyond and even recommended other auto shops when the one we went first wasn’t available 👏👏👏👏

Ock Theone

★★★★★

2 years ago

-Heber was a awesome driver today and every day that he takes care of me thank you so much for AAA and G&G towing

Ashley Whittamore

★★★★★

2 years ago

Had to have my classic scooter towed to the shop today and G&G made it happen. Gino is my hero!! He was here quickly and had great communication from the moment I booked. He was so friendly and handled the job in no time. I will absolutely be calling again for any towing in the future. Thanks so much Gino :)

Ana Marie Buendia

★★★★★

2 years ago

I had the pleasure of meeting Gino and having him tow my car today. He helped make my day so much better by giving me great service and advice for the minor accident I was in. He was also earlier than what the eta said! He’s a great guy and even greater at what he does. 5/5 stars!!

Mike Morales

★★★★★

a year ago

My tow truck driver is Christian . He was on time and was professional all the way . I appreciate the fast service and how he tow my car . We had some time to laugh because of the long drive . I would highly recommend his service again and appreciate the extra things he had to do to get my car running.

Linda Mihara

★★★★★

2 years ago

A big shout out to Gino from G&G Towing! My car needed to be towed to my mechanic, so I called AAA. In less time then was estimated, Gino arrived. He drove my car onto the flatbed and secured it- all while providing excellent service with a smile. Highly recommend this company!